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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,466 reviews
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External reviews are not included in the AWS star rating for the product.


    Jasmine S.

JIRA yes or no?

  • September 28, 2017
  • Review provided by G2

What do you like best about the product?
how many things you can put in one place
What do you dislike about the product?
With all the cases it can be hard to search
What problems is the product solving and how is that benefiting you?
Whenever there are issues with our users that we are becoming common we'll create a "JIRA" for it, add examples, and solve.
Recommendations to others considering the product:
It's definitely a wonderful tool to have and helps our company solve so many things and consolidate these things. We use JIRA whenever we have issues that need solving and also for feature request. There is so much information it can be hard to learn how to use it correctly to find what you need.


    Erik M.

JIRAReview

  • September 28, 2017
  • Review provided by G2

What do you like best about the product?
It's great for managing software development! It's a great planning and executive framework.
What do you dislike about the product?
The administration of the product can be very difficult.
What problems is the product solving and how is that benefiting you?
We're using JIRA for our product backlog, software development and problem tracking (bugs). It keeps us organized. We keep track of our current and future product roadmap items. And we understand what are monthly burn rate is for the dev team.


    Ryan C.

Great software with plenty of available plugins

  • September 27, 2017
  • Review provided by G2

What do you like best about the product?
The Jira Agile system makes having an online SCRUM management fit in flawlessly with bug tracking.
What do you dislike about the product?
Atlassian is slow or non responsive to implement features or bug fixes.
What problems is the product solving and how is that benefiting you?
The ability to track bugs and features without resorting to Excel spreadsheets
Recommendations to others considering the product:
JIRA is great if it already does what you want it to do, or if there is a plugin/addon that adds the necessary components. Having them respond to feature requests, though, can be very tedious.


    Marketing and Advertising

Great for having an overview

  • September 27, 2017
  • Review provided by G2

What do you like best about the product?
Great adjustable ticket system. supports different kinds of project management. Usable for every company size.
What do you dislike about the product?
Since last Update Bullet lists, Numbered lists, Icons, Hyperlinks etc. can't insert in existing Tickets. Only by opening an existing ticket in a new tab. That is time wasting.
What problems is the product solving and how is that benefiting you?
Get an overview of own and colleagues tasks as also sending tickets to them.
Recommendations to others considering the product:
Works well in our start up


    Information Technology and Services

great for organizing technical projects and communicating status with engineers

  • September 27, 2017
  • Review provided by G2

What do you like best about the product?
can track a project's technical status/progression
What do you dislike about the product?
not super intuitive. can't do thinks like change a ticket from open to close until you're an admin. it's a major issue to get access to certain boards.
What problems is the product solving and how is that benefiting you?
solving bugs, building software features
Recommendations to others considering the product:
i think it requires some level of official training. there's more than just the basics that should be taught.


    Kristin K.

Jira experience

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
I am able to easily send out our new hire workflow tickets
What do you dislike about the product?
I am a little unfamiliar with the UI and platform
What problems is the product solving and how is that benefiting you?
Ease of assigning tasks


    Internet

JIRA provides a lot of tools but I am not the biggest fan of their UI

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
I like that JIRA has robust product management tools my team uses on a regular basis
What do you dislike about the product?
I dislike that JIRA has poor search functionality and does not integrate smoothly with external services
What problems is the product solving and how is that benefiting you?
Primarily documentation and knowledge sharing


    Katie C.

Jira IT

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
I think its a great way to categorize your issues and problems for an IT department, and it is a great way for an IT department to keep track of their projects.
What do you dislike about the product?
I think the log-in online process can be a little bit cumbersome.
What problems is the product solving and how is that benefiting you?
Jira provides a helpful way for IT to organize problems and it creates any easy way for the user to explain to IT what the problems are.


    Information Technology and Services

JIRA is a top notch issue tracking system

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
I like that you can use any kind of software development process with JIRA.
What do you dislike about the product?
There really isn't anything I dislike about JIRA.
What problems is the product solving and how is that benefiting you?
issue tracking, project management, productivity analysis, release management, it does it all


    Internet

Jira, seamless management

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
I like being able to manage process flow, assign tasks and monitor them.
What do you dislike about the product?
At times, I felt it was difficult to search for data that had been entered.
What problems is the product solving and how is that benefiting you?
We are a new tech start up so managing the development of the product is key. Keeping deliverables assigned and people aligned to management of tasks is key.
Recommendations to others considering the product:
Jira is a great tool that allows for collaboration. I wish there was a better visual way to display and be able tp prioritize issues.