Jira
AtlassianReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
7,466 reviews
from
External reviews are not included in the AWS star rating for the product.
JIRA is the industry default ticket manager for software teams
What do you like best about the product?
I like that JIRA implements Agile by default, and makes it easy for teams to adapt to the Agile method for their software delivery.
What do you dislike about the product?
The UI is confusing to navigate, especially as they transition over to the new version.
What problems is the product solving and how is that benefiting you?
We use it to help us stick to our Agile workflow. We have the benefit of always knowing what people are working on at any given point in time.
Recommendations to others considering the product:
JIRA does a solid job of ticket management, and the dashboard widgets will be your friend if you're trying to build an at-a-glance dashboard of your work progress.
Extremely featured and integrated task manager
What do you like best about the product?
Due to the sheer amount of functionality, it's unlikely that Jira won't be able to do what you want it to. On our team, we heavily use the BitBucket integration, for example, to link together our commits with specific issues, making it easy to track work as well as what features were most bug-ridden.
What do you dislike about the product?
Because there's so much functionality, Jira can be overwhelming. Many teams only need task management, not an entire fully integrated platform. Because of this, Jira also runs a bit slow sometimes.
What problems is the product solving and how is that benefiting you?
We primarily use Jira for task management and organizing our epics and sprints. We're a small team (only 3 developers currently), so while it can be overkill, it also helps us keep track of all the projects we have in our backlog. We're pulled in a lot of different directions on a day-to-day basis, and Jira helps us pick up where we left off easily when it's time to return to task.
Recommendations to others considering the product:
If you don't need everything Jira has to offer, choose a lighter platform. While Jira can do it all, it doesn't mean you need to invest the time to learning something when it won't provide any benefit.
As a user of Trello (which is also owned by Atlassian), I can highly recommend it over Jira for teams that don't need heavy integration with lots of features. It's extremely easy to use, quick, and friendly to non-devs for things like bug reporting.
As a user of Trello (which is also owned by Atlassian), I can highly recommend it over Jira for teams that don't need heavy integration with lots of features. It's extremely easy to use, quick, and friendly to non-devs for things like bug reporting.
An enterprise level tool for issue and project management under an agile methodology
What do you like best about the product?
A huge array of customisation to fit the methodology of project management in place. Although at first it could look overwhelming it becomes easy to get to grips with and then it "just works" and works really well.
Notifications and communication are easy to configure and fine tune.
Notifications and communication are easy to configure and fine tune.
What do you dislike about the product?
Can be cumbersome to work with at times. The UI can get overwhelming with the amount of options on display and you can soon end up with clunkiness - but this all can be resolved by fine tuning your working practices and the customisation options available.
What problems is the product solving and how is that benefiting you?
Project management, kanban style.
Recommendations to others considering the product:
If you're looking for a project management tool that fits your take on agile methodology then this tool fit the bill.
Extremely Customizable
What do you like best about the product?
- Again great customizing options
- Can be used by the Product team, Developers and QA
- Great Reporting and Tracking tool
- Can be used by the Product team, Developers and QA
- Great Reporting and Tracking tool
What do you dislike about the product?
- There is a learning curve to get used to JIRA
- Its overwhelming as there is a lot of customizing options.
- Its overwhelming as there is a lot of customizing options.
What problems is the product solving and how is that benefiting you?
- Great way to keep track on the stories in the Sprint
- Gives a graph on the velocity of the team every sprint
- Help keeps track on the scheduled goal
- Great place to have both Feature stories and Bugs Reported
- Gives a graph on the velocity of the team every sprint
- Help keeps track on the scheduled goal
- Great place to have both Feature stories and Bugs Reported
Recommendations to others considering the product:
Its a great reporting and tracking tool for product and engineering to be on the same page when it comes to tracking goals.
JIRA Review
What do you like best about the product?
Ability to track tasks, workflows, scrum boards and kanban boards.
What do you dislike about the product?
We need better reports and widgets to the overall configuration of the system.
What problems is the product solving and how is that benefiting you?
Tracking tasks, assignments, burn downs, and other velocity metrics.
Experience with JIRA in agile workshop
What do you like best about the product?
What I like best about JIRA is the many different formats you can use to view tickets. In a agile workshop, we use the sprint board and Konbon a lot, which makes daily scrums must easier and quicker to run through. I also really like the ability to be able to custom the workflows related to issue types. This has allowed our company to be able to follow different steps, depending on the issue type of the ticket.
What do you dislike about the product?
I dislike how a subtask is not considered to be independent from the parent ticket. For example, if I have a ticket with three subtasks, I can not "complete" (or close) one subtask until all three are completed. So in an agile workshop, the use of subtasks are meaningless, because they cannot move through a sprint independently from the parent ticket.
What problems is the product solving and how is that benefiting you?
We are using JIRA as a means to manage our projects (Epics), track our defects/bugs related to our different systems, and also use the different feature to create graphs to show to management in our bi-weekly update meetings.
Recommendations to others considering the product:
A great tool if you are only using it as a trouble ticketing software, or if your software procedures are related to the process of waterfall. Not the best product if you use agile methodologies. I would also recommend JIRA to any user that are using any of the other Atlassian products, like Confluence for example. The integration between products is a great feature.
Not spectacular but it does what is says
What do you like best about the product?
Integration with other tools, search capabilities, dashboards, and linking issues and code commits
What do you dislike about the product?
I'm assuming it's difficult to support since internal implementations seem to have lots of outages
What problems is the product solving and how is that benefiting you?
Agile project management
Great for product management!
What do you like best about the product?
I like the configurability of the product. We like to initiate workflows between different projects within the tickets.
What do you dislike about the product?
It isn't great for the amount of tickets we create each day.
What problems is the product solving and how is that benefiting you?
It's used in various departments (clinical, claims, legal, etc). Having a centralized place for all this is great since we always look over old tickets and JQL makes it easy to pull specific ones.
Poor Design and Optics
What do you like best about the product?
Their 'service desk' feature is awesome, but the pricing structure drives you to using Jira Core
What do you dislike about the product?
The layout is poorly designed making it very time consuming to navigate.
What problems is the product solving and how is that benefiting you?
It has only caused problems with using up more bandwidth .
Recommendations to others considering the product:
If you have no better alternative, this is probably still not better than nothing,
Great system!
What do you like best about the product?
Jira allows our engineering team to coordinate their efforts and provide visibility to the progress of all their work to the product management and support organizations.
What do you dislike about the product?
I'm a relatively simple user of Jira and haven't tested its limits. I don't have any complaints for my purposes.
What problems is the product solving and how is that benefiting you?
Management of our software engineering team's tasks and priorities, utilizing an agile / scrum framework, and providing visibility to peers, product management, and support stakeholders about the status of in-progress work or the backlog of work. Jira helps all of us stay on the same page and communicate more efficiently.
showing 6,381 - 6,390