Jira
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Go every step of the projcet with JIRA
What do you like best about the product?
It has an old fashioned interface. Esay enough for novices and sophisticated enough for seasoned users. Issue tracking, monitoring and scrum all built into one.
What do you dislike about the product?
Not sure if it is configurable but I am not a fan of all the emails that get sent out every time there is any change/update to a jira. I spend a lot of time just deleting notification emails which can be better spent working on a jira.
What problems is the product solving and how is that benefiting you?
We use JIRA to track inter team issues (we have a separate tool for bug tracking software only issues). This lets managers and project leads to have visibility into potentially blocking issues.
Recommendations to others considering the product:
Following Agile methodology made easy for you so make sure your team is trained to incorporate that side of the development cycle when filing jira.
Effective Project Management and Bug Tracking
What do you like best about the product?
It's a full flexible, easy to use system by which to manage and report on bugs as well as software development. The development teams that I have placed on this platform love it.
What do you dislike about the product?
Logging into different Atlassian tools is rather haphazard, it would be better if the experience was more seemless. Moreover, management of one's Atlassian account and services is more fiddly than perhaps it should be.
What problems is the product solving and how is that benefiting you?
Bug reporting and managing the development of web applications.
Recommendations to others considering the product:
There is a learning curve, ensure that you're developers are interested in its adoption prior to proceeding with rolling it out. Have a plan, your processes may be able to be improved as part of the roll out.
A solid project management tool
What do you like best about the product?
The ability to breakdown epics into stories and task, with the ability to create custom fields for how your team works. All of the ways to link stories, tasks, and bugs makes it easy to keep track of what effects what, and what is waiting on what.
What do you dislike about the product?
The newest update makes filters on lists more of a chore to get to. Instead of nice clean links, they have moved to a dropdown system which looks nicer but isn't nicer to use.
What problems is the product solving and how is that benefiting you?
The insights into projects, their parts, and statuses is great for knowing where your team is and how things are coming along.
Sophisticated tracking
What do you like best about the product?
Story creation, sprints and new email notifications ..seamless integration support for all atlassian product family
What do you dislike about the product?
Thought cloud would be some advantage but I’m not sure if there is a could version or not. Also thought of having some small user free version for personal projects
What problems is the product solving and how is that benefiting you?
We used to have all small products across different teams and tracking was never easier with TCM or any other tool .. Jira was just one stop for all things we were waiting
Recommendations to others considering the product:
If money isn’t a concern go for Jira. Also if you use fisheye or bit bucket this would be an awesome choice
Best Ticket tracking tool
What do you like best about the product?
- User friendly tool
- Efficient bug tracking
- Simple tool
- Advanced filters are helpful
- Easy routing of tickets
- Easy to prepare reports
- Related tickets can be easily managed
- Activity log of the issue can be easily tracked
- Efficient bug tracking
- Simple tool
- Advanced filters are helpful
- Easy routing of tickets
- Easy to prepare reports
- Related tickets can be easily managed
- Activity log of the issue can be easily tracked
What do you dislike about the product?
- GUI is not that good
- Slightly slow
- Different projects have different links so, it becomes difficult to manage
- Time spent on each issue is not calculated automatically
- Slightly slow
- Different projects have different links so, it becomes difficult to manage
- Time spent on each issue is not calculated automatically
What problems is the product solving and how is that benefiting you?
I work in application support. So i use jira for tracking tickets. It is used to calculate time spent on a particular ticket. It is useful to decide the priority of tickets. It becomes easy to keep everybody aware about the lastest status of the issue.
Recommendations to others considering the product:
It is user friendly. It helps calculate time spent on the ticket resolution. It keeps everybody update on the latest status of the ticket which helps management of project.
Powerful but hard to use
What do you like best about the product?
Jira is a very comprehensive issue and task management system. It can be molded to almost any methodology and application. It is widely used so there is a large community and many plugins.
What do you dislike about the product?
Jira is a behemoth, its learning curve is steep and confusing. It took me months to become familiar enough to be comfortable with it, and I still encounter strange behaviors. One of the most confusing is when issues disappear from a view because you forgot to assign the correct component, keywords or any other field which is being used for filtering.
What problems is the product solving and how is that benefiting you?
Jira is used company-wide for issue and project tracking. Being a centralized solution, it becomes easier to establish relationships between issues belonging to different projects, when needed.
Works alright if you can stomach the feature bloat
What do you like best about the product?
There is a LOT of functionality in JIRA. Let's get that out of the way - so if you can become an expert, you could customize a lot of things to align with your process.
What do you dislike about the product?
I felt like we didn't get the hang of JIRA until we got a 'superuser' through the door. It is really not easy for a new user to set up so it could be hard for younger companies.
What problems is the product solving and how is that benefiting you?
We use JIRA for product and engineering management purposes - sprint planning / tracking, bug tracking.
One of the best bugs and software management tools.
What do you like best about the product?
1. Creating tickets/bugs/stories/subtask.
2. Giving estimates of task.
3. Logging hours for each task is user friendly which has to extract report for project management.
4. Managing agile process is easy by creating sprints.
5. Tagging users in comments helps in better communication.
6. Github webhooks help to change the state of the tasks from open to close on merging PR's without manual intervention.
7. Activity logs of issue.
8. Advanced filters are time saving.
9. Issue linking helps to identify parent stories and it's sub tasks.
2. Giving estimates of task.
3. Logging hours for each task is user friendly which has to extract report for project management.
4. Managing agile process is easy by creating sprints.
5. Tagging users in comments helps in better communication.
6. Github webhooks help to change the state of the tasks from open to close on merging PR's without manual intervention.
7. Activity logs of issue.
8. Advanced filters are time saving.
9. Issue linking helps to identify parent stories and it's sub tasks.
What do you dislike about the product?
I think for me this is the only one.
1. It is pretty slow as compared to other bug and software management tools.
1. It is pretty slow as compared to other bug and software management tools.
What problems is the product solving and how is that benefiting you?
1. Bug tracking.
2. Product Management.
3. Sprint Management.
4. Task estimations.
2. Product Management.
3. Sprint Management.
4. Task estimations.
Recommendations to others considering the product:
For any new startup or company I will recommend JIRA for easy and user friendly project management tool with all the required features.
Lots of features leaving some things to be desired for QA
What do you like best about the product?
I like how much I can do in Jira–track hour allocations, projects, sprints, epics and all less pieces of work, as well as hours, history of work done and much more. I like the easy of working through a filtered list of tickets as my to-do task for the day or week. I like the easy of use of the timesheet feature for tracking my daily hours on various projects.
What do you dislike about the product?
When reporting defects in comments, I don't like the formatting options, and often open a Google doc where it's so much easier to format and add screen shots. I don't like that editing is sometimes within the ticket and sometimes it's a modal where formatting options are different. Working in multiple projects at once, I don't like how hard it can be to find the last ticket I left a comment on and assigned to someone else.
What problems is the product solving and how is that benefiting you?
It solves the need to assign work to QA, report defects with screens shots, assign to a dev and set a status according to our workflow. It solves the need for me to see what's on my plate currently and what might be coming my way. I solves the need to report on tickets by state and user.
Recommendations to others considering the product:
I recommend it if you need an abundance of features for multiple projects and lots of tracking. I recommend if it you are willing to invest time in learning a complex product. Other products like Trello are far easier, and are a better choice if they are enough for you, but they don't do nearly as much.
Another great part of the Atlassian Family
What do you like best about the product?
Fully integrated with Confluence and Bitbucket
Almost unlimited configuration options
Fully customisable project flow
Easily able to enter stories
Auto correct in almost every field
Automatic links to other users and stories
Can paste or click/drag files/images directly into the story. Great time saver.
Almost unlimited configuration options
Fully customisable project flow
Easily able to enter stories
Auto correct in almost every field
Automatic links to other users and stories
Can paste or click/drag files/images directly into the story. Great time saver.
What do you dislike about the product?
I understand as an administrator the fact that it has an unlimited set of configuration options is a blessing but also a curse as things can become unwieldy.
Sprint velocity charts aren't overly polished
Sprint velocity charts aren't overly polished
What problems is the product solving and how is that benefiting you?
We moved our Kanban procress from a combination of Trello and another tool. We also moved to a sprint process. We were able to centralize in JIRA and also integrate with Bitbucket and our documentation in confluence. JIRA seems to help immensely in the sprint process and is easy to manage our stories.
Recommendations to others considering the product:
Very impressive tool, as a user can't speak highly enough about it
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