Jira
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A fan of Jira with several years of experience
What do you like best about the product?
Since each project is interested in tracking different attributes, I like the customization available for each project i.e., workflow and custom fields.
What do you dislike about the product?
Sometimes finding where to make a change to the customization can be tricky.
What problems is the product solving and how is that benefiting you?
We are able to track tickets with ease. Customizing what each project cares to track is important in a tool such as this.
Could be better.
What do you like best about the product?
It is easy to separate different projects
What do you dislike about the product?
It is just not a good project management tool. It is hard to keep track of projects and status.
What problems is the product solving and how is that benefiting you?
Project management
Recommendations to others considering the product:
Dont use this if you are looking for a marketing project management tool. Tasks get lost and its hard to keep track of what is going on
Novice JIRA user
What do you like best about the product?
I like the tracking from various users.
What do you dislike about the product?
Understanding epics vs. stories there was an initial learning curve.
What problems is the product solving and how is that benefiting you?
Tracking project deliverables from IT perspective.
Atlassian JIRA
What do you like best about the product?
Atlassian JIRA is a good product for a bug tracking and process organization.
What do you dislike about the product?
Too heavy for big projects with big stories
What problems is the product solving and how is that benefiting you?
We are using is for bug tracking system and for project organization.
Bug tracking, project stories, feature planning
Bug tracking, project stories, feature planning
[SYSTEM ASSIGNED TITLE] LINKEDIN EXTERNAL REVIEW
What do you like best about the product?
What do you like best? Atlassian JIRA is a great product. I like that it because it is fulfilled multiple purpose What do you dislike? There is room for improvements in a few areas, such as...more user friendly What business problems are you solving? What benefits have you realized? Project and Test Management, more efficient way to manage For which purposes do you use the product? Scrum Board and Defect Management What is your primary role when using this product? Scrum Master and Test Manager What is your relationship with this vendor? User At which company did you most recently use this product? Capgemini Are you a current user of Atlassian JIRA? No
What do you dislike about the product?
Improvement areas are already taken in latest JIRA version
What problems is the product solving and how is that benefiting you?
Scrum board and defect tracking, efficient way to manage scrum and defects
Recommendations to others considering the product:
Yes
Comprehensive, well-organized, and easy to use.
What do you like best about the product?
I like how simple it is to share with my colleagues. It helps my project management immensely.
What do you dislike about the product?
I don't like how complicated it can be to create dashboards.
What problems is the product solving and how is that benefiting you?
Information sharing, project management
Recommendations to others considering the product:
Use the HTML version (versus text) when writing comments. It always looks cleaner and better in the end.
Great Tool
What do you like best about the product?
Can see all my open & closed bugs, I can also share items with teem members
What do you dislike about the product?
Would like more filters options also, the layout could use improvement
What problems is the product solving and how is that benefiting you?
Can always see if the bug that i have opened was really closed or not.
Recommendations to others considering the product:
non, it fits our requirements and we are happy to use it
Jira
What do you like best about the product?
It is easy to submit tickets for escalations
What do you dislike about the product?
nothing to dislike about it
nothing to dislike about it
nothing to dislike about it
What problems is the product solving and how is that benefiting you?
we are using JIRA for escalations on tickets, updates for changes and software, and or requests for personal changes on account to particular developers
Has several issues but no quality substitute yet
What do you like best about the product?
Tracking development stories and creating Kanban boards is great. Can be linked with Crucible and Git.
What do you dislike about the product?
Slowness. Many times the whole website goes down or has issues with updates.
What problems is the product solving and how is that benefiting you?
Documenting and tracking projects and development stories, and defects.
Outstanding Ticketing System
What do you like best about the product?
Follow Up process for both ends, the customer and technician
What do you dislike about the product?
It's a little too complicated to close a ticket
What problems is the product solving and how is that benefiting you?
Faster support for our employees
Recommendations to others considering the product:
It's a very good ticketing system a lot of features
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