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Jira

Atlassian

Reviews from AWS customer

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7,469 reviews
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    Information Technology and Services

Daily User

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
Jira is very effective at keeping tasks organized. Not only does it allow for daily tasks, but they can be categorized into larger projects as well. The ability to adjust workflows based on teams is also helpful since not everyone follows the same process. It also has a lot of products that can easily integrate with it.
What do you dislike about the product?
With the flexibility in workflows, this can make it challenging for new users to understand the process. In addition, the different ticket types can be confusing on when to use (ex: Technical Story vs Story vs CSV). Linking tickets can also be confusing when there are multiple options.
What problems is the product solving and how is that benefiting you?
Jira is allowing me to track daily tasks. It provides the functionality to prioritize those tasks as well. Not only do I create my own tickets to work on, others create tickets for me based on their project needs. This helps both myself and other teams to stay organized.


    Lalit K.

A excellent tool to manage projects till delivery

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
Very easy to use and easy to understand and also the support is very good.
What do you dislike about the product?
I dislike the story points very confusing.
What problems is the product solving and how is that benefiting you?
Jira is to solve the problem of managing the projects in a very easy way and seamlessly conducting scrum meetings and also to reduce the confusing when the meeting will be held and lots of things are the which jira tool solves.


    Natascia R.

Excellent product, packed with feature and very flexible.

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
The ease of use, the fact that there are so many features, and that I can customize each of my project based on different needs.
What do you dislike about the product?
Maybe even too many features, sometimes a bit overwhelming, and a bit slow
What problems is the product solving and how is that benefiting you?
Keep track of product developments, and daily tasks and activities.


    Shwetank S.

Let’s manage the projects efficiently with JIRA

  • October 03, 2023
  • Review provided by G2

What do you like best about the product?
i like the way it organise the work into projects and helps people to collaborate and work together on those projects with the help of sprint planning and defining the task of every individual with time and effort analysis. other than that i like the way how it organised the board is awesome. you will see everything at one place. i like the automation process of tasks through workflow.it further tells about the time crunch and delay in project work and alot of things gets displayed using the bar chart.now its available on mobile phone also so its easily accesible.
What do you dislike about the product?
its user interface is not beginner friendly a lot of things are there in it. a beginner gets confused while using it for the very first time. its costlier in terms of plan and limited edition have very few features.apart from it its quite a good tool and almost every mid size and large scale companies are using it.
What problems is the product solving and how is that benefiting you?
jira solved the problem to manage the tasks related to the projects running in my team. my team works on 3-4 projects together so project management becomes easier by using jira. jira is benefitting me to collaborate with the team and managing the task asssigned to me on the jira board.every task is tracked from requirement gathering to production deployment and final chart gets prepared which helps us to target on weak points of our project deliveries.


    Yogesh K.

Awesome ticketing tool for service desk

  • October 03, 2023
  • Review provided by G2

What do you like best about the product?
It's a awesome ticketing tool for service desk, we can track each and everything in realtime, we can find assignment groups easily when we type single alphabet. We can also find the review section which is user appreciation for us so that we can work and give our best support to user next also.
What do you dislike about the product?
There is nothing much also dislike, everything is there on the screen but it's not very much user friendly because because we have so find out everything on the first time when we use the tool for example it's very much complicated for new user to find there own service desk queue to track tickets in real time so that they can't miss their SLA.
What problems is the product solving and how is that benefiting you?
I'm working as a service desk SME in my team so I know how to use jira tool and how to create and track tickets in tool, also I trained my team how to assign ticket to concern team or next level team.


    Hospital & Health Care

Not Project Management Tool

  • October 02, 2023
  • Review provided by G2

What do you like best about the product?
Jira is excellent for my engineering teams. It helps us plan our sprints and build valuable metrics on past sprints.
What do you dislike about the product?
There really isn't a good way to view tasks across multiple projects. Our PMO needs to build project plans and dashboards that show progress and updates for many projects and Jira is mostly focused on the team's work. Dashboard tools are minimal.
What problems is the product solving and how is that benefiting you?
Jira organizes the team's work. It helps us work with Product Managers to prioritize and assign tasks.


    Computer Hardware

Great tooling for managing work across teams and sprints

  • September 30, 2023
  • Review provided by G2

What do you like best about the product?
Allows simple visibility across work and progress, and tracking dependencies between these.
What do you dislike about the product?
Sometimes it isn't always the most intuitive and has a definite learning curve
What problems is the product solving and how is that benefiting you?
Management of tasks across teams and managing releases


    Bhushan T.

Reliable Agile Project management tool

  • September 28, 2023
  • Review provided by G2

What do you like best about the product?
Atlassian JIRA is one of the industry's leading project management software on Agile methodology. easy setup, create, track, monitor and control projects.
it has many features and integration with other project management and tracking tools which are useful in day-to-day operations.
Comprehensive reporting, analytics and dashboards make great tool.
What do you dislike about the product?
The free version of JIRA has many limitations
The cost is high compare other similar tools
What problems is the product solving and how is that benefiting you?
Ticket management, issue tracking, Bug tracking and reporting


    Jitesh H.

Streamlined Project Management and Issue Tracking

  • September 28, 2023
  • Review provided by G2

What do you like best about the product?
Customisable workflows
Agile Project Management
Dashboard and Reporting
Roadmaps
Issue Tracking
What do you dislike about the product?
It is little complex, it takes time for people to get use to it. Lot of customizations and configuration make it more complex
What problems is the product solving and how is that benefiting you?
It help me to map the product journey and give a detail information about the issue. It has a strong customer focus


    Isaac G.

It’s a masterpiece for mass production

  • September 28, 2023
  • Review provided by G2

What do you like best about the product?
How easy and adaptable the software is to be able to use for manufacturing. I've used it with multiple companies and it's been a smooth process every time with every company!
What do you dislike about the product?
Nothing so far, but I've use it for 4 years and also used similar software but jira seems to do the job every time !
What problems is the product solving and how is that benefiting you?
It's allowing us to mass produce in critical moments of the company and allows us to keep traceability of our process and mistakes during the mass production.