Jira
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Great Team Transparency and Smooth Integrations
What do you like best about the product?
maintain transparency across the team, can integration with other tools
What do you dislike about the product?
quite hard to use. and the ui/ux is not modern
What problems is the product solving and how is that benefiting you?
it help me manage ticket, all the discuss is saved in the ticket, so we can easily back to it later
Highly Customizable Workflows Tailored to Our Business Needs
What do you like best about the product?
Highly customizable as per the business requirement. Like setup customized workflow, work type depending upon the team's requirement etc.
What do you dislike about the product?
It is working perfectly for our business
What problems is the product solving and how is that benefiting you?
We have different teams, such as Product, Engineering, DevOps, QA, and Customer Care. Support receives queries from clients, including bugs, feature requests, or configuration-related questions. Based on the customer’s business impact, we create a Jira ticket and set the priority accordingly. Engineering then sets a due date, we communicate the same to the client, and finally we deliver.
Intuitive UI, Powerful Workflows, and Seamless Integrations
What do you like best about the product?
What I like best about Jira is how well‑designed and intuitive the overall UI/UX is, especially when working with complex workflows. The interface makes it easy to navigate between boards, backlogs, and reports without feeling overwhelmed, and the drag‑and‑drop actions speed up daily task management. Jira also stands out through its strong integrations which keeps all project information synchronized and reduces the need to switch between platforms.
From a performance perspective, Jira handles large volumes of tickets and multiple active projects without slowing down, which is essential for distributed teams. In terms of ROI and AI / Intelligence , the value becomes clear once you start using dashboards, automation rules, and custom workflows: they save time, reduce manual work, and improve team transparency. The onboarding experience is also smooth, thanks to clear documentation and templates that help new users get productive quickly. Overall, Jira combines usability, flexibility, and intelligence in a way that genuinely improves daily project management.
From a performance perspective, Jira handles large volumes of tickets and multiple active projects without slowing down, which is essential for distributed teams. In terms of ROI and AI / Intelligence , the value becomes clear once you start using dashboards, automation rules, and custom workflows: they save time, reduce manual work, and improve team transparency. The onboarding experience is also smooth, thanks to clear documentation and templates that help new users get productive quickly. Overall, Jira combines usability, flexibility, and intelligence in a way that genuinely improves daily project management.
What do you dislike about the product?
What I dislike about Jira is that the UI/UX and AI can feel cluttered at times, especially when I’m managing multiple projects with complex workflows. Some menus are nested too deeply, and new users often struggle to locate the right settings or filters without guidance. While the integrations are strong overall, certain third‑party connectors require extra configuration or paid add‑ons, which can make the initial setup more complicated.
From a performance standpoint, Jira can slow down when working with very large backlogs or dashboards that include many widgets, which hurts productivity during peak hours. Pricing can also become a challenge for growing teams, since costs rise quickly once you scale beyond the basic tiers, and the ROI depends heavily on how well the tool is configured.
Support and onboarding materials are generally helpful, but the learning curve is still steep for non‑technical users, and some advanced features require more training than I expected.
From a performance standpoint, Jira can slow down when working with very large backlogs or dashboards that include many widgets, which hurts productivity during peak hours. Pricing can also become a challenge for growing teams, since costs rise quickly once you scale beyond the basic tiers, and the ROI depends heavily on how well the tool is configured.
Support and onboarding materials are generally helpful, but the learning curve is still steep for non‑technical users, and some advanced features require more training than I expected.
What problems is the product solving and how is that benefiting you?
Jira helps us solve several challenges related to project visibility, task coordination, and workflow consistency. Before using Jira, I struggled with fragmented communication and tasks spread across emails, spreadsheets, and different tools. Now everything is centralized in a single interface, which makes it much easier to track progress and identify bottlenecks. The clear UI/UX and AI and customizable boards help the team stay aligned, even when multiple projects run in parallel.
Performance‑wise, Jira handles large backlogs and complex workflows reliably, which is essential for our daily operations. From a ROI perspective, automation rules and dashboards have significantly reduced repetitive work and improved decision‑making, since we can quickly see priorities and workload distribution.
The onboarding process also became smoother: new team members can follow predefined workflows and templates, which shortens the learning curve. Jira’s features in general add extra value by generating summaries, suggesting issue categorizations, and helping clean up the backlog faster. Overall, Jira has improved transparency, reduced operational friction, and helped us deliver projects more efficiently.
Performance‑wise, Jira handles large backlogs and complex workflows reliably, which is essential for our daily operations. From a ROI perspective, automation rules and dashboards have significantly reduced repetitive work and improved decision‑making, since we can quickly see priorities and workload distribution.
The onboarding process also became smoother: new team members can follow predefined workflows and templates, which shortens the learning curve. Jira’s features in general add extra value by generating summaries, suggesting issue categorizations, and helping clean up the backlog faster. Overall, Jira has improved transparency, reduced operational friction, and helped us deliver projects more efficiently.
Structured, Detailed, and Highly Traceable
What do you like best about the product?
How everything is so structured and detailed. Visibility and traceability within the organisation is really good.
What do you dislike about the product?
Complexity sometimes, it gets a bit chaotic at times
What problems is the product solving and how is that benefiting you?
To track the progress of any task and provide necessary timestamps and how its so well integrated with outlook
Streamlined Ticketing but Needs Notification Improvement
What do you like best about the product?
I really like that I don't have to do anything manually over in Excel. I can create a ticket and assign it to the relevant team. I can also see the stages of my current ticket. It's not just for any issues or bugs; I can also create requests for any product requirement from the client. This can be assigned to any product team and not just the engineering team. I really like that feature about Jira.
What do you dislike about the product?
Not specifically anything, but still if I have to suggest any improvement, there are no push notifications from Jira. If your ticket has been pending for a while, you don't get any notifications that the ticket is still open and nobody has acted upon it. You really have to go manually check whether the ticket has been picked up by the team or not.
What problems is the product solving and how is that benefiting you?
I use Jira to create and assign tickets for the engineering team, eliminating the need for spreadsheets. It helps track the status of issues or product requests by checking ticket history and progress.
Powerful Issue Tracking with Helpful GitHub, Google Docs, and QMetry Integrations
What do you like best about the product?
Issue tracking, along with the different integrations with GitHub, Google Docs, and QMetry, has been really useful.
What do you dislike about the product?
The setup isn’t always intuitive. Also, when certain updates roll out, it can be confusing to figure out where things went or how to find them again.
What problems is the product solving and how is that benefiting you?
It helps me keep my test cases organized and makes them visible to everyone.
Keeps Work Organized and Easy to Track, Though the Interface Can Feel Cluttered
What do you like best about the product?
What I like about Jira is that it keeps all my work organised in one place. It’s easy to track tasks, see progress, and coordinate with other team members. The board makes it simple to understand what still needs to be done and what’s already finished.
What do you dislike about the product?
The interface can feel cluttered, like there are too many things happening at once. It takes time to figure out where everything is, especially for new users. Creating and editing tickets can be tedious, and there are too many fields to fill out.
What problems is the product solving and how is that benefiting you?
Jira helps track tasks and issues in one place, so it’s harder to miss anything. It also improves team collaboration by keeping everyone aligned on what needs to be done.
Jira: The Gold Standard for Tracking Development Progress
What do you like best about the product?
Jira is the gold standard for project management for tracking tickets for software development and constantly evaluating the progress and status for initiatives we are working on.
What do you dislike about the product?
As the product has evolved, the UI has gotten completely cluttered and there is SO much going on. I know Atlassian wants Jira to be able to do all things, but it has gotten overwhelming how much is going on in the UI
What problems is the product solving and how is that benefiting you?
It is always our go-to and starting point for tracking software initiatives from discovery phase through design and implementation, through completion and I can constantly pull reports and see where we stand with both individual tickets, as well as epics
Jeera Keeps Our Work Organized with Clear, Centralized Ticket Tracking
What do you like best about the product?
what i like the most about jeera is ability to organize the work efficiently in one place.In one place all the stackholders can monitor the tickets.For each task or issue we can create a ticket and tag the team who can take up that ticket .It is kind of comrehensive tool to monitor all your tickets at one place.
What do you dislike about the product?
I think it is complete tool though some community edition should be given for students and just for learning so that it can reach to buttom layer pepole.
What problems is the product solving and how is that benefiting you?
it solves problems related to task tracking ,project visibility,and team coordination.it helps manage tickets and prioritisation of work .it also monitor progress in work and accountability across teams.
Reliable Jira Ticket Linking, Easy Tracking, and Helpful AI When Needed
What do you like best about the product?
I love that I can easily link tickets from different projects. It also makes it simple to track the status of each task in our day-to-day processes, and searching for tickets is much easier too. I don’t use the AI feature most of the time, but when I do, it’s really helpful. it integrates with applications and services outside jira quite well. Performancewise it has been reliable.
What do you dislike about the product?
To be honest, I found it a little confusing to use when I was just starting out with the app. But after some time, and once you learn the ins and outs of how it works, it’s okay.
What problems is the product solving and how is that benefiting you?
As a software tester, it helps me with issue tracking and development tracking. With Jira, I can easily filter and identify the most affected parts of our application, as well as see defect trends over time.
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