Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
742 reviews
from
External reviews are not included in the AWS star rating for the product.
Highly recommend Tool for Marketing Automation.
What do you like best about the product?
Ease of Use and simple UI/UX. Anyone can learn it quickly. Also, the support from the team also very prompt,
What do you dislike about the product?
Marketing Analytics like custom dashboard should be there,
What problems is the product solving and how is that benefiting you?
From user onboarding to engagement and omnichannel communication.
A Marketing Automation tool that has almost everything you need!
What do you like best about the product?
Some of the best things about webengage are its dashboard - everything very easily navigatable and available on the sidebar, segments have a wide range of filters and it connects with a lot of 3rd partys if youre looking to do a lot of out of the box solutions.
What do you dislike about the product?
The only thing I really hate about webengage is it lets me create a campaign on my mobile but doesn't let me publish it. But it fixes a lot of other problems other onmichannels have.
What problems is the product solving and how is that benefiting you?
The main thing was to set up uniform journeys to segmented users and engage with them on a personalized level which it does perfectly, supporting multiple channels. Benefits being an excellent journey/ flow builder and access to multipe messaging channels.
Working on Web engage is Super easy and Super cool
What do you like best about the product?
The Most helpful thing about Web engage is it's easy to use and easy to schedule campaigns. Also, you can get 5-6 channels covered on a single platform like web push, Push notification, SMS, Facebook and WhatsApp Channel.
What do you dislike about the product?
There is no pause button or stop button to pause or stop a running campaign because if anything goes wrong by mistake we can pause or stop the campaign.
and need a pause or stop button to make it more excellent and user friendly.
and need a pause or stop button to make it more excellent and user friendly.
What problems is the product solving and how is that benefiting you?
With WebEngage, you can easily create segments and track real-time data as well as the complete report on the next day whereas on other platforms creating segments and tracking real-time is not easy.
Awesome product - Webengage
What do you like best about the product?
Webengage is the best customer engagement tool and since we started our campaign can see a very good improvement in terms of conversion , customer satisfaction score. It also provide a good analytics.
What do you dislike about the product?
Not too much but as no body can perfect even like google used to make changes. Quick changes as per customer need is the best way to make a product superb. Add more analytics could be add on.
What problems is the product solving and how is that benefiting you?
I can engage with my customers/users at any point. It helps us to increase our dropout conversions. Now we able to know our customer feedback via feedback form/survey form. Webengage help us automate few of our manual journeys, save man-hours, and many more.
Very effective marketing automation tool
What do you like best about the product?
Easy to manage, suggestions from account managers
What do you dislike about the product?
The support team could be quick in fixing the issues
What problems is the product solving and how is that benefiting you?
Wanted to engage our customers and increase the repeat rate
Recommendations to others considering the product:
Analytically platform could be much stong in terms of churning the data and give suggestions
Gets all the details regarding events and we can see the flow breakage
What do you like best about the product?
to see the conversion of the customer, how efficient are
What do you dislike about the product?
sometimes it is not accurate , DElay in the events
What problems is the product solving and how is that benefiting you?
They are triggering of events so that we will get to know where the customers are facing issues.
Great Help and support
What do you like best about the product?
I liked the after sales support and how seamless the platform works.
It has helped us improve retargeting customers and lower our drop offs in Buyer funnel.
We can customize journeys and automate the entire
It has helped us improve retargeting customers and lower our drop offs in Buyer funnel.
We can customize journeys and automate the entire
What do you dislike about the product?
We can improve the back end integration process and help client which doesn't have strong tech support.
What problems is the product solving and how is that benefiting you?
We Found the drop offs at the cart section and it was resolved by automating the emailer and webpush journey.
Phenomenal service and outstanding customer support
What do you like best about the product?
It helped to establish the core of customer engagement and analytical insights
What do you dislike about the product?
It could have been more user friendly and easy to use
What problems is the product solving and how is that benefiting you?
Customer engagement processes and issues.
Met better customer approach and marketing parameters.
Met better customer approach and marketing parameters.
User Friendly Marketing Automation Tool
What do you like best about the product?
WebEngage is an awesome marketing automation tool. What I have liked it is the drag and drop journey creation feature which helps non technical persons to manage email campaigns.
Personalization and Drop Cart mailers makes it a complete marketing automation tool.
Along with the overall system, the WebEngage as a team is ready to help 24*7.
Great work WebEngage team, hope to see new features addition on regular basis
Personalization and Drop Cart mailers makes it a complete marketing automation tool.
Along with the overall system, the WebEngage as a team is ready to help 24*7.
Great work WebEngage team, hope to see new features addition on regular basis
What do you dislike about the product?
Reports can be download for a limited time. This has to be increased to account lifetime, meaning users should be allowed to download reports as per their requirement between any given time frame and not restricted to last 45 days
What problems is the product solving and how is that benefiting you?
Marketing automation and regular mailers.
Easy of running campaign is the core benefit.
Easy of running campaign is the core benefit.
Amazing tool with all features required
What do you like best about the product?
Ease of use and support team, drag and drop feature is user friendly
What do you dislike about the product?
Sometimes there is some lag while sending emails but I believe this has to do with the ESP/SSP provider!
What problems is the product solving and how is that benefiting you?
Automated marketing tool: For sending Promotional & Transactional communication to users!
showing 221 - 230