Intuitive and Effective for Visual Collaboration
What do you like best about the product?
I think Miro is a very intuitive platform that allows you to organize content in a visual, clear way, and also lets you collaborate in real time. I like the interface and how easy it is to create in Miro. At the beginning, I think there aren't many complications: things are very simple, very intuitive, and it's very easy to start creating.
What do you dislike about the product?
Perhaps some functions for collaborative work when you need a certain audience to only access and interact with content, I think it's a bit more difficult to design the boards that way.
What problems is the product solving and how is that benefiting you?
I use Miro to organize meetings, brainstorming sessions, and collaborative work. It is an intuitive platform that allows me to organize content in a visual and clear way, and facilitates real-time collaboration.
Easy Real-Time Collaboration for Product Ideas, Flows, and Roadmaps
What do you like best about the product?
What I like most about Miro is how easy it makes collaboration across teams. It’s a great space for mapping out product ideas, user flows, and roadmaps all in one place, and it lets everyone contribute in real time. The templates also help speed things up, especially during brainstorming and planning sessions, and overall it works really well for coordinating with cross-functional teams.
What do you dislike about the product?
What I dislike about Miro is that as boards grow, they can quickly become messy and difficult to navigate. When I’m working on larger product workflows, it can feel like there isn’t enough built-in structure to keep everything organized, and performance sometimes slows down on heavier boards. On top of that, managing access and keeping content organized across multiple boards could be more streamlined and easier to maintain.
What problems is the product solving and how is that benefiting you?
Miro solves the problem of scattered collaboration and a lack of visual alignment across teams. It brings everything—ideas, user flows, roadmaps, and discussions—into one shared space, which makes it much easier for me to stay aligned with designers, engineers, and stakeholders, especially during planning and brainstorming. As a result, it saves time, cuts down on back-and-forth, and helps everyone stay on the same page, even when we’re working remotely.
Intuitive Collaboration with Room for AI Improvement
What do you like best about the product?
I love using Miro for mapping workflows, user journeys, sharing feedback, and brainstorming activities. It helps with easy collaboration, and the AI capabilities are great for quick analysis. I particularly appreciate Miro AI for dealing with high-volume data, as it works well for themes and consolidation. I also love the pre-made workflows and templates which make charts and journey maps look neat and presentable, great for sharing with stakeholders. The initial setup was super easy, and even though I sometimes struggle with the sharing settings, it's an easy fix.
What do you dislike about the product?
AI needs more moods and provides high-level results during thematic analysis, lacking in-depth insights. Sometimes, I'd like to chat and make specific updates, but that's missing. Also, I occasionally struggle with the sharing settings, although it's an easy fix.
What problems is the product solving and how is that benefiting you?
I use Miro for mapping workflows, sharing feedback, and brainstorming. It helps in easy collaboration, and its AI capabilities aid in quick analysis and data consolidation. The pre-made workflows and templates are visually pleasing and great for sharing with stakeholders.
Essential for Teaching Flexibility and Visual Communication
What do you like best about the product?
I use Miro for teaching my international students and find it incredibly useful for collaboration. The ability to draw, highlight, and write on the board is made very easy by Miro, which is a lifesaver for my teaching needs. I appreciate being able to teach anytime and anywhere, all on my terms. The visual tools like the highlighter and text options with various colors and thicknesses enhance my visual communication during teaching. Setting up Miro was very easy, just a sign in with Gmail and go. It's self-explanatory. Miro has become my go-to tool for teaching, and I highly recommend it.
What do you dislike about the product?
Sometimes on the mobile, the board takes a lot of time to load. Sometimes it says the board size too large to load. The biggest pain point is sometimes I don't see where the student is on the board. Perhaps a one click to take me to the student's cursor with the view fit would be very helpful. This problem is annoying.
What problems is the product solving and how is that benefiting you?
I use Miro to collaborate, draw, highlight, and write on a board, making teaching easy. It's a lifesaver, allowing me to teach anytime, anywhere, on my terms.
Intuitive and Fun, But Needs Minor Fixes
What do you like best about the product?
I like Miro's UI, features, and its integration with external tools for icons and images. It's very easy and fun to create something that's on my mind, based on product or customer requirements.
What do you dislike about the product?
Some small bugs like an issue with layers make it difficult to move an item backwards if there's another item on it. Sometimes there's a bug where an image doesn't load, no matter what I do, and I have to delete it and upload it again. It happens with random images. Additionally, I wish there was an easier way to move between dashboards.
What problems is the product solving and how is that benefiting you?
I use Miro for creating product architectures, network flows, and images for documents. Its UI, features, and integrations make it easy and fun to create based on product or customer requirements.
Versatile Visualization Tool with Learning Curve
What do you like best about the product?
I like the sticky notes feature and the drag-and-drop functionality in Miro. It's easy to use anything within the dashboard by just dragging and dropping everything, which helps me write down the things currently on my mind and figure out how to implement them. For our team, it also helps to properly organize tasks and clearly mention what everyone has to do. I also mainly use the table feature as it lets me easily visualize data, and the prototype feature gives us a clear visual of what we have to do and will do.
What do you dislike about the product?
Sometimes it's too messy and hard to handle, especially for beginners. The whole workflow can be challenging.
What problems is the product solving and how is that benefiting you?
I use Miro to organize my research and ideas in one place, helping to visualize with tables, designs, and sticky notes. Its drag-and-drop feature helps me easily jot down ideas and organize tasks for my team.
Simple, Affordable, and Easy-to-Use Admin Platform
What do you like best about the product?
It’s simple, affordably priced, and the admin platform is easy to use.
What do you dislike about the product?
For now, I’m not sure yet. I plan to try using it by integrating it with Jira, but I haven’t done that so far, so I can’t say much more at the moment. That said, it would be nice to have more graphic resources and a larger icon database to build diagrams and conceptual schemes.
What problems is the product solving and how is that benefiting you?
It speeds up the design of both software and hardware architectures, improves communication between teams, and makes it possible to communicate directly even with non-technical people in the company.
Real-Time Collaboration That Keeps Everyone in Sync
What do you like best about the product?
Collaboration work where all members can participate together in real time, or join later while we still keep track and control their updates.
What do you dislike about the product?
The graphic design and overall presentation sometimes don’t fully cover all the objects we want to show.
What problems is the product solving and how is that benefiting you?
A good online dashboard that helps people work remotely in the current situation, such as COVID and the currently high cost of traveling.
Visual collaboration has aligned cross‑team planning and has improved feedback transparency
What is our primary use case?
My main use case for Miro Business - Enterprise involves putting thoughts into the Miro board. For example, we use this tool in our sprint planning to map out our entire three-month workflow, starting from gathering requirements to production. We prepare charts on the Miro dashboard during long meetings, which allow us to decide on tasks, input, and dependencies in real-time. This tool particularly helps during discussions about system design, architecting new solutions, or enhancements. Additionally, we utilize another Miro board for our complete three-month course, where we refer to what is pending and what we require from a product owner perspective. Another significant use case involves retrospectives, where we divide our projects into sprints and discuss what went well and what needs improvement through anonymous sticky notes in Miro.
Using Miro Business - Enterprise has made a significant difference for my team when we worked on a feature involving multiple teams, such as backend, frontend, and QA, because there was confusion regarding the data flow between services. Initially, discussions over calls and chats lacked clarity, and we found ourselves going back and forth with no conclusions. Miro helped us coordinate across multiple groups, particularly when confusion arose about how data should flow between services.
Initially, discussions were unclear and we kept going back and forth, but after transitioning everything to the Miro board and mapping out the flow visually with sticky notes, we could identify gaps in services, such as handling error responses, that we might have missed until later in testing. Miro allowed each team to add their inputs on the board, and within one session, we recognized where the service handling could be simplified, saving us a couple of days of back and forth as we handled API and service integration.
Regarding our main use cases for Miro Business - Enterprise, instead of merely discussing what went well or what did not during our calls, we use Miro with predefined templates where team members can anonymously share feedback. This approach uncovered that unclear ownership was causing delays in our development process, which might not have become apparent during a call. By visualizing our steps in Miro, we assigned responsibilities, and as a result, our next sprint deployments were much smoother, enhancing communication and transparency.
What is most valuable?
I want to mention the ability to leave comments on Miro boards. There are occasions when I cannot attend meetings. During such instances, I can go to the board, review comments left by my teammates, and add my thoughts or tag others for clarification, which ensures I remain updated on discussions without being present.
Miro Business - Enterprise has positively impacted our organization noticeably, particularly in improving team alignment and expediting decision-making processes. Prior discussions were lengthy and convoluted. Now, Miro simplifies everything, providing clarity for everyone. In terms of measurable outcomes, Miro has saved several hours during planning and design every week.
From my perspective, Miro has allowed us to save at least two to three hours per month on individual features, as the board clearly outlines tasks and responsibilities, reducing the need for reiteration. Additionally, onboarding has become smoother because everything new members need to know is readily available on the board, minimizing the time they wait for assistance.
I would highlight some of the standout features for my team and me. Real-time collaboration is the most impactful because it allows multiple users to add their input simultaneously to the same board, thereby improving efficiency during sessions. Also, Miro provides templates for retrospectives, and the integration with tools such as Jira and Teams fits easily into our existing workflows.
What needs improvement?
I believe Miro can enhance its performance, particularly when dealing with large boards, as navigating from top to bottom can become challenging and sometimes slow. Moreover, it would be beneficial if Miro offered a folder structure for managing multiple boards, similar to other applications where sections can be organized neatly.
For how long have I used the solution?
I was working with a client that subscribed to Miro Business - Enterprise, and we have been using it for about four years now, primarily utilizing the Miro board every week.
What do I think about the stability of the solution?
Miro Business - Enterprise is stable.
What do I think about the scalability of the solution?
In terms of scalability, I do not see it as a necessary point for the Miro board since it primarily serves as a visualization tool.
How are customer service and support?
I have not needed much support from Miro's team, but when adding new users, some scrum team members manage the process, so I believe we would receive good customer support due to Miro being a well-known solution.
Which solution did I use previously and why did I switch?
We did not use a specific collaborative tool before Miro. We relied on platforms such as Notepad++, Teams chat, and OneNote, which were not inherently collaborative, making Miro a better option for our needs, leading us to adopt this tool.
What was our ROI?
Overall, we have seen a great return on investment with Miro Business - Enterprise, as it has saved time in planning discussions and reduced rework while improving team productivity by catching misunderstandings early in the development process.
Which other solutions did I evaluate?
We did not evaluate other specific options. However, our stakeholders might have considered a few other providers prior to choosing Miro, although I do not have specific names.
What other advice do I have?
For those considering Miro Business - Enterprise, I recommend starting with a clear use case, beginning with brainstorming sessions to acclimate the team and trying out templates to help keep things organized and structured. I would rate my overall experience with this product an 8 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
I really like Miro, but It could be more integrated to other tools
What do you like best about the product?
I like that Miro is really friendly and easy to understand how to use it.
What do you dislike about the product?
I think Miro could be more integrated to design tools as figma, adobe and others
What problems is the product solving and how is that benefiting you?
The way Miro works is really easy to organize ideas, and put everybody to work together. I really like the templates, and how we can discover new ways to make a map or journney.
