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Miro

Miro

Reviews from AWS customer

5 AWS reviews

External reviews

10,008 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

Enterprise-Level Charting with Seamless Ecosystem Integration

  • April 15, 2026
  • Review provided by G2

What do you like best about the product?
Enterprise level chart maker. It's nicely integrated into the rest of our ecosystem. A lot of people can use it at once, with no drastic lag in performance.
What do you dislike about the product?
I don't care for all the AI integrations and helpers, I wish I could opt out. The lag between opening a link and the board showing up is annoyingly long, sometimes the reaction time between my action and the board reflecting it that I toggle away to my other tabs and forget what I was doing
What problems is the product solving and how is that benefiting you?
Making charts for the business and being able to work on it with teammates. Like google drive for charts


    Donal .

Facilitates Workshops with Ease, UX Shines

  • April 15, 2026
  • Review provided by G2

What do you like best about the product?
I use Miro for brainstorming, workshopping, prototyping, and note-taking. It really solves the hassle with facilitating workshops and combining research. I love the UX and the facilitator tools. The switch from Figma was definitely for the better UX. The initial setup was easy too.
What do you dislike about the product?
the AI tool and the templates
What problems is the product solving and how is that benefiting you?
Miro solves the hassle with facilitating workshops and combining research.


    Leandro B.

Easy to Use, Feature-Rich, and Reliable—with Great AI, MCP, and Documentation

  • April 15, 2026
  • Review provided by G2

What do you like best about the product?
Easy to use, consistently updated with new features, and backed by a great UX. With the new MCP integration, it’s straightforward to build agents and improve my work performance even further.

With the AI features, its easy to make the work done and get proper insights, specially with the Miro Flows and Sidekicks.

We have proper documentation not only for the product but also for the AI and MCP features as well which makes the product useful and very reliable for quick onboarding.

Abou the performance it's very stable with a few outages, which is very good for a SaaS product.

The pricing model could be better since today I think it's too expensive, the free version is also too limited.
What do you dislike about the product?
The pricing model could be better, especially around the AI features. I subscribed to the first tier because I wanted to use more Flows, but then I realized that “unlimited” Flows are only available on the Business tier, which is far above my budget for a single user.

There weren’t clear specifications about this, and it made me feel a bit uncomfortable after subscribing at a higher price.
What problems is the product solving and how is that benefiting you?
Miro is addressing AI scalability issues pretty quickly, and it seems to add new features to the product every week.


    Erisa H.

Intuitive and Time-Saving, But Needs Enhanced Text Features

  • April 15, 2026
  • Review provided by G2

What do you like best about the product?
I love Miro's intuitive format, which makes it very easy to set up. I also appreciate the various templates, which are well-thought-out and ready to use. These templates are a real time saver since I don't have to create anything from scratch. It helps me clarify the design and facilitates brainstorming. It's also helpful for getting stakeholders to contribute their ideas without needing to hold meetings.
What do you dislike about the product?
I often feel frustrated when I need to type long texts into Miro. It has limited characters and formatting. I wish it embeds a bit of Word element, or Notion kind of format, easy to create header or insert pages, etc. I would like to be able to create header, color code, or add code block or insert image as document, but it has so much limitation if I was to do that.
What problems is the product solving and how is that benefiting you?
I use Miro to mock-up projects as an informal 'sign off' before diving into content creation. It helps me clarify designs and makes brainstorming easier, often skipping meetings by having stakeholders contribute directly.


    Aloe E.

Easy to Use, Needs Fewer Annoyances

  • April 14, 2026
  • Review provided by G2

What do you like best about the product?
I like that Miro is easy to use and offers a lot of options, which is really helpful for planning slides and presentations in school. I find it makes my slide presentations prettier. The initial setup was also very easy and fast.
What do you dislike about the product?
The AI feature that pops up every time I open a project is a little annoying, it feels like Adobe. Also, I wish there were more shortcut keys.
What problems is the product solving and how is that benefiting you?
I use Miro to plan slides and presentations, making them prettier. It's easy to use with lots of options.


    Computer Software

Robust, Long-Term Strategy Boards with Helpful AI Summaries and Strong Templates

  • April 14, 2026
  • Review provided by G2

What do you like best about the product?
The most helpful part about Miro, that helps it stand apart from Figjam for me, is that it can function as a long-term 'living strategy' document, rather than purely for temporary in-person collaboration. While the Figma integration is useful, I like how Miro has a more robust organizational structure. I've also experimented with using the AI tool to summarize sticky notes, and found it surprisingly useful in getting a clean picture out of messy data. I also think the templates in Miro are a bit more useful than what I can find in Figjam, and I personally have not had any issues with performance or lagging.
What do you dislike about the product?
As a designer, the thing I dislike about Miro definitely would be the lack of customization when it comes to the visual aesthetic. I understand the need for simplicity, but at the same time I would feel much more compelled to use it if I could create a visually beautiful document — this could mean allowing users to use hex codes/color wheel to pick their stickies colors, having more font options or font size options beyond small, medium, etc.
What problems is the product solving and how is that benefiting you?
There is an inherent value in spatial thinking and reasoning that is often lost in modern collaborative software, and I think that is the main area Miro solves for. It is definitely most valuable during early-phase project work — the ambiguous stretch where you're moving between research synthesis and direction-setting and nothing has a fixed form yet. Having a shared surface where I can cluster interview quotes next to emerging patterns next to rough flow sketches means the thinking stays connected rather than fragmenting across Google Docs, Figma files, and Slack threads.


    Xavier B.

AI Features Streamline Complex Diagram Building

  • April 14, 2026
  • Review provided by G2

What do you like best about the product?
I really like the new AI features that allow you to just describe what you wanna do or add documents, and it will build a diagram for you, which then becomes editable, which is so convenient. The main benefit is that I used to have workarounds to create diagrams with complex tables, but now I can just take briefs from my customers, whether it's a document or a Google Sheet, give some context on how my platform works, and Miro will build very complex diagrams in no time. This feature saves hours and provides a much clearer view for my customers. It's also convenient that these diagrams can be edited in the future if we choose to change their structure.
What do you dislike about the product?
I think the onboarding part is a bit longer to understand than I planned. It took me longer than I expected to become proficient. Note, I onboarded before the AI features were available. I thought it would be more user-friendly to get to advanced features.
What problems is the product solving and how is that benefiting you?
I use Miro to easily illustrate complex data relationships, saving hours by creating reusable diagrams from documents or Google Sheets, giving customers a clear view. I like the AI features that quickly build and edit complex diagrams. It's a must have.


    Dmytro G.

Revolutionized Our Design Workshops with Seamless Collaboration

  • April 14, 2026
  • Review provided by G2

What do you like best about the product?
I use Miro to quickly go from a blank board to a working architecture, effortlessly dragging components and sketching flows while getting real-time input from the team. Its infinite canvas lets me lay out full end-to-end architecture seamlessly, covering everything from the front end to services and integrations. The live collaboration feature is a game-changer for making remote workshops productive and aligning architects, developers, and business stakeholders on the same page. I particularly enjoy how the initial canvas and live collaboration combo makes workshops feel fluid rather than forced. Additionally, the initial setup of Miro was straightforward, making users productive almost immediately.
What do you dislike about the product?
It's not a great version control -- once the board evolves, tracking what actually changed (and why) is messy. For versioning, Miro could be way more 'engineering-friendly.' I'd love to have lightweight commits -- being able to snapshot a board with a message, compare versions side-by-side, and roll-back selectively (not full-board). Also, a proper change log per object and branching would make it much easier to evolve architectures without losing traceability.
What problems is the product solving and how is that benefiting you?
Miro aligns architects, devs, and stakeholders on the same diagram quickly, reducing back-and-forth and exposing gaps early. Its infinite canvas and live collaboration make workshops productive by facilitating real-time input and immediate fixes.


    Moises P.

Effortless Diagrams, Needs Better Version Control

  • April 14, 2026
  • Review provided by G2

What do you like best about the product?
I like that Miro is easy to use and offers multiple alternatives to present the same information in different ways. I use the Flowchart creator to describe internal processes, as well as other potential situations. Additionally, I use the diagram creator to keep our org chart updated. The initial setup was almost automatic, which I found convenient.
What do you dislike about the product?
The way to manage past projects is a little bit complicated for me. Also, when using the integrated AI tool, I lost all my work because I went a step back and couldn't recover my work. There should be a way to keep everything in track, like a ctrl-z type of function. I've tried using it with ChatGPT, but normally it only adds time.
What problems is the product solving and how is that benefiting you?
Miro helps me present complex topics visually, making decision-making easier for my superiors. It offers multiple ways to present information and I use the flowchart creator and diagram creator for internal processes and org charts.


    Higher Education

Miro Makes Large-Scale Group Collaboration Easy

  • April 14, 2026
  • Review provided by G2

What do you like best about the product?
Miro is great for holding large scale group discussions and collaboration.
What do you dislike about the product?
The AI generator at the end didn't really do what we needed it to do.
What problems is the product solving and how is that benefiting you?
Group collaboration