Miro
MiroExternal reviews
10,008 reviews
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Flexible Mind Mapping, but Can Get Messy and Less User-Friendly
What do you like best about the product?
Using Miro is okay. I like best that there are many options for visualizing paths of thoughts.
What do you dislike about the product?
It is not the most user friendly and can sometimes get messy.
What problems is the product solving and how is that benefiting you?
Note formatting is probably the main skill that I turn to Miro for.
Friction-Free Design Sharing with Miro
What do you like best about the product?
Miro is absolutely the most friction-free way of sharing design work around my team.
What do you dislike about the product?
I've had a few people on the team feel like the learning curve is steeper than other, similar tools.
What problems is the product solving and how is that benefiting you?
None of us work in a physical office anymore. Design work can be an uphill battle. Miro is an easy way of not only doing formal design work, but spitballing initial ideas.
Great for Scrum Retrospectives, Planning, and Team Collaboration
What do you like best about the product?
Great for Scrum purposes, especially for retrospectives, planning, and team collaboration.
What do you dislike about the product?
It’s great, but I think the limited number of active boards I can have makes it harder to set up some templates.
What problems is the product solving and how is that benefiting you?
I use it to plan and run my retrospectives.
Easy Setup, Great for Strategic Planning
What do you like best about the product?
I like Miro because it's easy to share everything that's there. It's also quite nice for the user experience, and that's the thing I like most about it. The initial setup was super easy; I just made the user account, added the payment card, and that's it.
What do you dislike about the product?
Sometimes the boards in Miro are too big, making it tough to navigate between them. It can get a bit messy during collaborative work, especially when you need to quickly fill something and find the right place or board within the large workspace.
What problems is the product solving and how is that benefiting you?
I use Miro for building flowcharts and business staging. It helps plan changes to industrial lines.
Makes Brainstorming and Visual Collaboration Easy for Distributed Teams
What do you like best about the product?
It makes brainstorming and visual collaboration really Ease of Integration, especially when working with distributed teams. My team uses it to plan workflows, map out ideas, and keep project discussions organized during meetings, which helps everyone stay aligned.
What do you dislike about the product?
While the tool is very powerful, the sheer number of options can feel a bit overwhelming at first, especially when you’re just getting started. Also, it’s worth noting that some of the more advanced features are limited to the higher pricing plans.
What problems is the product solving and how is that benefiting you?
In my work, it is also helpful for mapping email marketing journeys and campaign flows. We can visually design automation flows such as welcome journeys, nurture campaigns, and re-engagement sequences. This makes it easier for the team to understand triggers, decision splits, and the overall customer lifecycle before implementing the campaign in CRM tools. As a result, planning marketing automation strategies becomes more structured and collaborative.
Miro Makes Complex Processes Easy to Grasp with Visual Collaboration
What do you like best about the product?
What I like about Miro is that it makes complex processes much easier to understand compared to traditional documentation.
Often documentation can be heavy and dry, and it can take a long time to fully understand how a process or technical flow works. In Miro, you can illustrate how things flow visually, add notes, highlight elements with colors, and present the overall architecture at a high level. This makes it much easier to quickly grasp how different components work together before diving deeper into detailed documentation.
It also speeds up the process of understanding what is happening in a system. In addition, Miro is a great space for collaboration and brainstorming. A team can start with a simple idea and gradually add components, connections, and notes together, allowing ideas to evolve and come to life in a very visual and interactive way.
Often documentation can be heavy and dry, and it can take a long time to fully understand how a process or technical flow works. In Miro, you can illustrate how things flow visually, add notes, highlight elements with colors, and present the overall architecture at a high level. This makes it much easier to quickly grasp how different components work together before diving deeper into detailed documentation.
It also speeds up the process of understanding what is happening in a system. In addition, Miro is a great space for collaboration and brainstorming. A team can start with a simple idea and gradually add components, connections, and notes together, allowing ideas to evolve and come to life in a very visual and interactive way.
What do you dislike about the product?
One thing I don’t like about Miro is the way boards are organized and managed. The sorting, filtering, and overall structure for boards could be much better. When you start working on many different boards over time, it can become difficult to keep everything organized.
I would like it to be easier to sort, group, and tag boards, and to create custom filters so that I can quickly find the boards I’m looking for. Right now, when there are many boards in a workspace, it can take time to locate the right one, especially if it hasn’t been opened recently.
Better organization features—such as more flexible tagging, folders, or advanced filtering options—would make it much easier to manage a larger number of boards. As it is today, I often find myself spending unnecessary time searching for boards that I know exist but are not easy to locate in the current structure.
I would like it to be easier to sort, group, and tag boards, and to create custom filters so that I can quickly find the boards I’m looking for. Right now, when there are many boards in a workspace, it can take time to locate the right one, especially if it hasn’t been opened recently.
Better organization features—such as more flexible tagging, folders, or advanced filtering options—would make it much easier to manage a larger number of boards. As it is today, I often find myself spending unnecessary time searching for boards that I know exist but are not easy to locate in the current structure.
What problems is the product solving and how is that benefiting you?
Many of the benefits were already covered in the first question, but to summarize, the main value of Miro is the visualization of documentation.
For us, it works well as a complement to longer and more detailed documentation. Traditional documentation can be quite heavy, so having a Miro board that provides a clear, high-level overview of how everything is structured makes it much easier to understand the system. You can quickly see how different components connect and interact, and then use the written documentation when you need to deep dive into details or specific modules.
It is also a very useful tool for drafting ideas and collaborating with teams. By visually building flows, components, and notes together, it helps teams explore concepts and develop ideas in a more interactive and intuitive way.
For us, it works well as a complement to longer and more detailed documentation. Traditional documentation can be quite heavy, so having a Miro board that provides a clear, high-level overview of how everything is structured makes it much easier to understand the system. You can quickly see how different components connect and interact, and then use the written documentation when you need to deep dive into details or specific modules.
It is also a very useful tool for drafting ideas and collaborating with teams. By visually building flows, components, and notes together, it helps teams explore concepts and develop ideas in a more interactive and intuitive way.
Real-Time Collaboration and Text-to-Chart Creation Made Easy
What do you like best about the product?
I like that I can work on the same board at the same time as a colleague, and that I can create charts using only text.
What do you dislike about the product?
When I want to present the board or embed it in other files, such as Confluence pages or Slides, it doesn’t work very well. I often end up creating shapes behind the flowchart just to make it look more presentable.
What problems is the product solving and how is that benefiting you?
It helps me streamline my thoughts into easy-to-interpret charts and diagrams that even leadership can quickly grasp, since they have very little time to review the work presented.
Effortless Visual Collaboration with Intuitive Design
What do you like best about the product?
I use Miro primarily for visual collaboration, structured planning, project frameworks, and research boards. What I appreciate the most about Miro is how effortlessly it turns complex ideas into a super clean, intuitive interface, flexible for any type of work, be it research planning, workflow design, or team workshops. I also find Frames and Presentation Mode valuable for walking through the research process and creating a board that reads in a logical order. The initial setup was pretty easy.
What do you dislike about the product?
I dislike the limited version control and difficulty in restoring specific parts of a board. It would be great to have an object-level edit history like in Figma and Google Slides.
What problems is the product solving and how is that benefiting you?
I use Miro for structuring complex information, centralizing brainstorming, organizing tasks, and collecting team inputs effectively.
Great tool for brainstorming and mapping processes
What do you like best about the product?
Unlimited canvas size, diversity of elements that can be used for various purposes, process mapping tools, collab functionality
What do you dislike about the product?
Sometimes it's hard to align visual element width with another similar element placed along the same horizontal or vertical distance if the elements are too far apart or if there's another element inbetween
What problems is the product solving and how is that benefiting you?
Brainstorming, mapping out processes and representing them visually to make them easy to understand.
Miro: Makes brainstorming and planning much easier
What do you like best about the product?
-Very intuitive once you start using it; the interface is quite straightforward.
-The infinite canvas is probably my favorite part because it gives a lot of freedom to organize ideas without space limitations.
-Real-time collaboration works really well when working with a team. Everyone can add notes, diagrams, or comments at the same time.
-There are many ready-made templates, which saves time when starting brainstorming sessions or planning workflows.
-Customer support has been helpful whenever there are questions or issues, which makes the overall experience smoother.
-It integrates well with other tools we already use, so it fits nicely into the workflow.
-The infinite canvas is probably my favorite part because it gives a lot of freedom to organize ideas without space limitations.
-Real-time collaboration works really well when working with a team. Everyone can add notes, diagrams, or comments at the same time.
-There are many ready-made templates, which saves time when starting brainstorming sessions or planning workflows.
-Customer support has been helpful whenever there are questions or issues, which makes the overall experience smoother.
-It integrates well with other tools we already use, so it fits nicely into the workflow.
What do you dislike about the product?
-Boards can become a bit cluttered when there are too many elements or when multiple people are working on the same board.
-Some integrations require a bit of setup initially, so there can be a small learning curve at the start.
-Some integrations require a bit of setup initially, so there can be a small learning curve at the start.
What problems is the product solving and how is that benefiting you?
-It helps organize ideas visually, which makes brainstorming and planning much clearer compared to using plain documents.
-It solves the issue of team collaboration, since everyone can contribute to the same board in real time even when working remotely.
-It makes it easier to map workflows, processes, or project plans, which helps teams stay aligned.
-Instead of switching between multiple tools, a lot of discussion, planning, and diagramming can happen in one place.
-Overall, it helps reduce confusion during planning sessions and makes collaboration more interactive and productive.
-It solves the issue of team collaboration, since everyone can contribute to the same board in real time even when working remotely.
-It makes it easier to map workflows, processes, or project plans, which helps teams stay aligned.
-Instead of switching between multiple tools, a lot of discussion, planning, and diagramming can happen in one place.
-Overall, it helps reduce confusion during planning sessions and makes collaboration more interactive and productive.
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