Miro
MiroExternal reviews
10,008 reviews
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Essential for Team Alignment and Workflow Efficiency
What do you like best about the product?
As a Senior Product Designer at Omnesoft (an ERP SaaS company), Miro is essential for our discovery process and workshops. It has significantly improved our workflow, making team alignment and KSS (Knowledge Sharing Sessions) much more efficient. I rely on it daily for affinity mapping, creating complex user flows, wireframing, and low-fidelity prototyping. It handles the complexity of our SaaS logic perfectly.
What do you dislike about the product?
When boards get too large, which happens often when mapping out complex ERP architecture, the performance can slow down and become laggy. Additionally, the transition from Miro wireframes to high-fidelity design tools isn't always seamless and requires some manual rework
What problems is the product solving and how is that benefiting you?
Miro solves the complexity of collaborating on ERP product requirements by centralizing our design process. It brings our discovery, user flows, wireframing, and affinity mapping into one shared workspace. This has directly improved our workflow, making our Knowledge Sharing Sessions (KSS) and team workshops significantly more efficient and ensuring smooth alignment across the team.
Dynamic Collaboration and Visual Excellence
What do you like best about the product?
multiple people to work on the same board at once, using tools like sticky notes, emojis, and arrows keeps meetings dynamic and engaging,its excellent for visual work
What do you dislike about the product?
Its performance issues,crashes and bugs we noticed in the miro application
What problems is the product solving and how is that benefiting you?
Mainly we used miro for our project colloboration,teams can work together so that everyone will be on same page
Real-Time Collaboration with Reliability
What do you like best about the product?
I love the reliability and capability of Miro, along with its features and functionalities that allow real-time collaboration with different people. This is especially useful during conferences. Miro stands out compared to other tools in my company, some of which do not offer real-time collaboration. As a software architect, I find that Miro helps me significantly during sessions with my team members. We can create diagrams together, add notes, and leave comments, ensuring that agreements and minutes are persisted and accessible for future reference.
What do you dislike about the product?
I think the navigation in Miro could be improved, as I find it less fluid compared to Figma. Also, the process of creating notes seems a bit odd to me compared to Figma.
What problems is the product solving and how is that benefiting you?
I use Miro for project management, tracking, and note-taking. It facilitates real-time collaboration, allowing me to create diagrams and flows with my team, ensuring that agreements and minutes are preserved.
Visual Collaboration Made Easy, but Performance Lags
What do you like best about the product?
I love how Miro's capability to save data from years back enhances our agile retrospectives, allowing us to improve capability and effectively highlight achievements. Its visually appealing interface makes it easier to convey ideas and understand complex data sets. I'm impressed with how we can map data from previous quarters to better prepare for upcoming ones. The interactive aspect of Miro is fantastic, supporting dynamic group activities and fostering team collaboration. Additionally, the initial setup was very simple, as most of it was handled by the company, which streamlined the onboarding process.
What do you dislike about the product?
Sometimes it is a bit slow if there is a lot of data on the board.
What problems is the product solving and how is that benefiting you?
I use Miro to run agile retros, map data for better planning, and facilitate team interaction, enhancing our capability and understanding of achievements.
Effortless Table Features and User-Friendly Experience
What do you like best about the product?
Easy to use, like the table functionality. Also like the addition of docs and all of the templates.
What do you dislike about the product?
The sticky notes are clunky. I preferred the UI and functionality of the sticky notes in Mural over Miro.
What problems is the product solving and how is that benefiting you?
Collaboration, being able to distill complex ideas visually and mind mapping.
Intuitive UI and Real-Time Collaboration
What do you like best about the product?
I appreciate the user interface of Miro which is essential and intuitive, making it very easy to start sharing and editing thoughts collaboratively and remotely. The possibility of real-time collaboration is an aspect I find particularly valuable, as it facilitates the sharing and grouping of feedback with the team efficiently. Additionally, I found that the initial setup of Miro was very easy, which makes adopting the product a hassle-free experience. I also like that Miro integrates well with Google Meet, which enriches the team's collaborative activities.
What do you dislike about the product?
Integration with LLM or artificial intelligence tool
What problems is the product solving and how is that benefiting you?
I use Miro to facilitate sharing and gathering feedback within teams, allowing real-time collaboration with an intuitive interface, thus improving our communication and productivity.
The Ultimate Collaboration Hub for Teams
What do you like best about the product?
Miro is a shared “home base” for collaboration.
Everyone can jump in at the same time, react, comment, and keep momentum without needing a live meeting.
It’s great for brainstorming and workshop-style sessions, but it’s just as useful for rounding up research and keeping decisions, links, and artifacts in one place.
Everyone can jump in at the same time, react, comment, and keep momentum without needing a live meeting.
It’s great for brainstorming and workshop-style sessions, but it’s just as useful for rounding up research and keeping decisions, links, and artifacts in one place.
What do you dislike about the product?
What I dislike about Miro is that once you get into the more “structured” features like roadmapping or project management, it starts to feel like you’re maintaining a second system of record.
The setup and ongoing data entry can be a lot, especially when the real source data already lives in other tools, so it’s hard to justify keeping everything in sync.
Because of that, I usually end up building lightweight summary views manually on the board rather than leaning on the built-in planning features.
The setup and ongoing data entry can be a lot, especially when the real source data already lives in other tools, so it’s hard to justify keeping everything in sync.
Because of that, I usually end up building lightweight summary views manually on the board rather than leaning on the built-in planning features.
What problems is the product solving and how is that benefiting you?
Miro solves the “messy collaboration” problem for me: getting ideas, research, and team input out of scattered docs/chats and into one shared space everyone can see and contribute to.
It’s especially helpful for visual work like diagramming, customer journey mapping, and quick wireframes/prototypes, where you need to iterate fast and keep a clear story. I find everyone can be aligned more easily when you can point very specific things on screen vs trying to maintain a mental image.
The biggest benefit is alignment: we can collaborate live or async, capture decisions in-context, and leave behind a board that becomes a reusable reference instead of losing everything after a meeting.
It’s especially helpful for visual work like diagramming, customer journey mapping, and quick wireframes/prototypes, where you need to iterate fast and keep a clear story. I find everyone can be aligned more easily when you can point very specific things on screen vs trying to maintain a mental image.
The biggest benefit is alignment: we can collaborate live or async, capture decisions in-context, and leave behind a board that becomes a reusable reference instead of losing everything after a meeting.
Simplifies Design Collaboration Across Teams
What do you like best about the product?
I appreciate Miro's simplicity and clean features, which provide a seamless experience from a novice to a pro, allowing me to create plans and designs quickly without needing extensive setup or training. The integration with Azure for account provisioning is another standout feature, significantly enhancing the platform's utility. Miro excels at facilitating collaboration across remote teams in a visual way, enabling us to effortlessly work through designs and problems together.
What do you dislike about the product?
I find that the administration of teams and boards in Miro requires support on occasions, which can be inconvenient. Additionally, empowering administrators to merge accounts, boards, and spaces would significantly speed up these tasks.
What problems is the product solving and how is that benefiting you?
I use Miro for visual collaboration with remote teams, simplifying storyboarding and process mapping. Its clean features and Azure integration make setup easy, allowing swift design creation without extensive training.
Effortless Process Flow Creation
What do you like best about the product?
How easy it is to draw out process flows
What do you dislike about the product?
That cut and paste using keyboard short cuts doesn't work
What problems is the product solving and how is that benefiting you?
Visualizing processes especially within system applications
Easy to Use and Great for Teams, But Lacks Depth and Speed
What do you like best about the product?
What I appreciate most about Miro is its incredibly flexible canvas, which adapts seamlessly to nearly any collaborative workflow without locking you into a rigid structure. It’s one of the rare tools where you can dive in with no setup and instantly begin brainstorming, mapping out a customer journey, sketching a wireframe, or facilitating a workshop. The learning curve for basic actions is minimal, and the real-time collaboration is smooth enough that remote teams can work together without constantly struggling against the tool. When compared to something like FigJam, Miro feels more robust and versatile especially when you need to combine various types of content sticky notes, flowcharts, frameworks, images, and diagrams all on a single board. In contrast to Lucidchart, Miro offers a much more creative and freeform experience, making it ideal for exploring ideas rather than just documenting finalised processes. The template library is another major advantage; you almost never have to start from scratch because there’s a template available for nearly every common scenario. It’s genuinely helpful for kickoff meetings, product discovery, planning sessions, and any situation where your team needs to visualize the same thing and iterate together quickly.
What do you dislike about the product?
What I dislike about Miro is how quickly the experience deteriorates once you move beyond light usage. For basic brainstorming, it’s smooth, but as soon as you try to use it consistently or at scale, the cracks start showing. The boards get heavy and slow, especially when multiple collaborators jump in or when you try to maintain a long-term workspace instead of short one-off sessions. Even though the initial setup is simple, the ease of implementation drops sharply once you need to manage multiple teams, permissions, templates, or integrations what starts as “plug-and-play” becomes messy and unintuitive when you try to formalize it into a structured workflow.
My frequency of use is lower than I expected because Miro isn’t great for day-to-day work. It’s fine for occasional workshops or brainstorms, but it’s not stable or focused enough for daily diagramming, planning, or documentation. In those scenarios, I end up preferring other tools entirely Lucidchart for precise diagrams or FigJam for fast, lightweight sessions. The integrations are another frustration: Miro lists many of them, but few feel seamless. Jira, Confluence, and Figma connections work only at a surface level, and exporting or embedding assets into other tools often requires workarounds.
Customer support is also quite average slow replies and generic help articles rather than actual issue resolution. Combined with the performance issues on larger boards and the shallow depth of many features, the overall experience feels like a tool that tries to do everything but struggles to execute well when you push it even slightly beyond the basics.
My frequency of use is lower than I expected because Miro isn’t great for day-to-day work. It’s fine for occasional workshops or brainstorms, but it’s not stable or focused enough for daily diagramming, planning, or documentation. In those scenarios, I end up preferring other tools entirely Lucidchart for precise diagrams or FigJam for fast, lightweight sessions. The integrations are another frustration: Miro lists many of them, but few feel seamless. Jira, Confluence, and Figma connections work only at a surface level, and exporting or embedding assets into other tools often requires workarounds.
Customer support is also quite average slow replies and generic help articles rather than actual issue resolution. Combined with the performance issues on larger boards and the shallow depth of many features, the overall experience feels like a tool that tries to do everything but struggles to execute well when you push it even slightly beyond the basics.
What problems is the product solving and how is that benefiting you?
Miro primarily helps solve the problem of getting distributed teams aligned quickly without relying on long meetings, scattered documents, or disconnected tools. It gives me a shared visual space where I can bring together ideas, workflows, drafts and discussions in one place. That’s especially useful when I’m running workshops, breaking down product requirements, mapping customer journeys, or trying to get stakeholders to converge on a decision. Instead of juggling slides, docs, screenshots, and whiteboards, everything sits on a single canvas that everyone can edit in real time.
It also solves the issue of early-stage ambiguity. When ideas are still messy or unstructured, traditional tools like Confluence, Jira, or even Lucidchart feel too rigid. Miro allows me to explore concepts, re-arrange thoughts, cluster insights, and iterate visually without worrying about formatting or hierarchy. That flexibility is genuinely helpful during discovery phases or when collaborating with cross-functional teams who think differently.
Another problem it solves is asynchronous collaboration. Teammates in different time zones can drop comments, add stickies, extend diagrams, or leave feedback directly on the board, which cuts down the need for constant calls. It’s not something I use every single day, but when I’m preparing workshops, planning sprints, or mapping flows, it becomes a reliable space to bring everything together and make progress faster. In short, Miro benefits me by reducing context switching, speeding up alignment, and giving me a centralised place to turn early, rough thinking into something more structured and actionable.
It also solves the issue of early-stage ambiguity. When ideas are still messy or unstructured, traditional tools like Confluence, Jira, or even Lucidchart feel too rigid. Miro allows me to explore concepts, re-arrange thoughts, cluster insights, and iterate visually without worrying about formatting or hierarchy. That flexibility is genuinely helpful during discovery phases or when collaborating with cross-functional teams who think differently.
Another problem it solves is asynchronous collaboration. Teammates in different time zones can drop comments, add stickies, extend diagrams, or leave feedback directly on the board, which cuts down the need for constant calls. It’s not something I use every single day, but when I’m preparing workshops, planning sprints, or mapping flows, it becomes a reliable space to bring everything together and make progress faster. In short, Miro benefits me by reducing context switching, speeding up alignment, and giving me a centralised place to turn early, rough thinking into something more structured and actionable.
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