Miro
MiroExternal reviews
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An app with fair user experience and nice collaboration tools
What do you like best about the product?
The live collaboration is really helpful, I was able to have live meetings with my team, and they could participate in the Miro board with ease.
The onboarding process was short, concise, and helpful, in order to get me, and my team, started with the app.
I had a Miro representative in my company, that was ready to help us with any questions or problems we could encounter.
I used Miro nearly daily with my project, and the Jira integration helped me to better organize my team.
The onboarding process was short, concise, and helpful, in order to get me, and my team, started with the app.
I had a Miro representative in my company, that was ready to help us with any questions or problems we could encounter.
I used Miro nearly daily with my project, and the Jira integration helped me to better organize my team.
What do you dislike about the product?
The AI feature was a bit odd, I felt like the Gen AI would produce weak results (I wanted ilustrations, schemas), and it was better to go to another service (like ChatGPT or Gemini) and generate my images and stuff there.
I showed a presentation using the Slides feature, but I disliked that the only export format was ".pdf". In needed the ".pptx" format, and for that I had to use different workarounds to convert the pdf and edit it, which was time consuming.
I showed a presentation using the Slides feature, but I disliked that the only export format was ".pdf". In needed the ".pptx" format, and for that I had to use different workarounds to convert the pdf and edit it, which was time consuming.
What problems is the product solving and how is that benefiting you?
It helped me better manage my team, with fun and interactive features (like dot voting, which is a good ice breaker during the beginning of a project), with collaborative stuff (many people can edit and contribute to the same docs, tables, they can connect them nicely, and more). It has integration with popular project management tools (like Jira), which is a nice have.
Very useful for collaborative project planning and understanding
What do you like best about the product?
In our team, we use miro to plan out projects and form a common understanding. It's freeform approach helps us to come up with creative solutions, challenge each other and document along the way.
What do you dislike about the product?
The zoom functionality on web does not zoom in on the center, and goes too fast when scrolling quickly.
What problems is the product solving and how is that benefiting you?
Forming a common understanding about the requirements and implementation of our software projects. It helps us understand the customer's expectations and helps the customer understand our technical requirements
An Essential Tool for Client-Facing IT Consulting
What do you like best about the product?
I use Miro extensively in my IT consulting work, especially when mapping out "As-Is" and "To-Be" system flows for clients. The platform stands out in two key areas. First, for internal preparation, it allows our team to easily draft complex flows and take advantage of its robust commenting and collaboration features, which helps us get ready for client meetings efficiently. Second, during live client workshops, Miro truly shines. The ability to present the board directly to clients and incorporate their feedback in real time sets it apart. This kind of live, interactive modification simply isn't possible with traditional tools like PowerPoint, and it makes our workshops significantly more productive.
What do you dislike about the product?
While the tool is undeniably powerful, there are several areas where improvements could greatly enhance our workflow. Navigational disorientation is a common issue on very large and complex boards; after frequent zooming in and out, it's easy to lose track of your position. Introducing a more prominent or persistent mini-map would be a valuable addition to help users stay oriented. Another limitation is the lack of granular view permissions. We often need to selectively hide certain elements, such as internal notes or works-in-progress, when presenting to clients. At the moment, our only option is to create separate, cleaned-up boards, which is not an efficient solution. Additionally, the absence of a direct export-to-PowerPoint feature poses a significant challenge. Many of our enterprise clients still require final deliverables in .pptx format for their internal processes, so having to manually recreate our work in PowerPoint is a considerable time sink.
What problems is the product solving and how is that benefiting you?
1. Problem Solved: Inefficient Client Communication with Static Documents
In the past, using static materials such as PowerPoint during client meetings made it challenging to incorporate feedback and requests directly into diagrams like system flows in real time. This often led to additional work, as notes from discussions had to be taken back, changes made separately, and then reconfirmed with the client later. This process slowed down consensus-building and made meetings less productive.
Benefit Delivered: Increased Meeting Productivity and Faster Consensus Through Real-Time Collaboration
With Miro, diagrams can be edited and updated instantly while sharing the same board with the client. This real-time collaboration removes misunderstandings and encourages interactive, two-way discussions. As a result, agreements can be reached more smoothly during meetings, which accelerates project timelines and enhances client satisfaction.
2. Problem Solved: Inefficient Internal Collaboration on Visual Materials
When preparing materials such as business flowcharts for clients, the internal review and feedback process was often slow and cumbersome. Exchanging files via email, collecting comments, making revisions, and resending documents took considerable time and effort.
Benefit Delivered: Improved Team Efficiency and Higher Quality Deliverables Through Intuitive Collaboration
Miro’s infinite canvas and robust commenting features enable team members to work together seamlessly in a single shared space. This supports effective collaboration from the earliest stages of preparation, increasing the team's overall efficiency. Additionally, the ease of gathering and integrating diverse feedback helps to enhance the final quality of deliverables.
In the past, using static materials such as PowerPoint during client meetings made it challenging to incorporate feedback and requests directly into diagrams like system flows in real time. This often led to additional work, as notes from discussions had to be taken back, changes made separately, and then reconfirmed with the client later. This process slowed down consensus-building and made meetings less productive.
Benefit Delivered: Increased Meeting Productivity and Faster Consensus Through Real-Time Collaboration
With Miro, diagrams can be edited and updated instantly while sharing the same board with the client. This real-time collaboration removes misunderstandings and encourages interactive, two-way discussions. As a result, agreements can be reached more smoothly during meetings, which accelerates project timelines and enhances client satisfaction.
2. Problem Solved: Inefficient Internal Collaboration on Visual Materials
When preparing materials such as business flowcharts for clients, the internal review and feedback process was often slow and cumbersome. Exchanging files via email, collecting comments, making revisions, and resending documents took considerable time and effort.
Benefit Delivered: Improved Team Efficiency and Higher Quality Deliverables Through Intuitive Collaboration
Miro’s infinite canvas and robust commenting features enable team members to work together seamlessly in a single shared space. This supports effective collaboration from the earliest stages of preparation, increasing the team's overall efficiency. Additionally, the ease of gathering and integrating diverse feedback helps to enhance the final quality of deliverables.
Brainstorm & project heaven
What do you like best about the product?
I really appreciate the collaborative, asynchronous approach, as well as the features that make it easy to run projects remotely while still ensuring that everyone’s input is recognized. Great templates too!
What do you dislike about the product?
Just wish I had more time to use it more. Can slow down my computer sometimes using the app.
What problems is the product solving and how is that benefiting you?
Houses all my customer and operational processes and maps.
Closest thing to a "real" whiteboard with some extra perks
What do you like best about the product?
Like a regular phsyical whiteboard, Miro has a wide variety of options for representing your ideas, including some that I consider better than a normal whiteboard, e.g.: infinite canvas, copy/paste, multiple data formats, controlled voting, and attribution (knowing who did what).
What do you dislike about the product?
Things can become really cluttered. Since it's organized around the canvas -- which is a relatively unstructured space -- you have to create the structure you need. Every time. I use templates and blueprints to help with this, however, it's still necessary for me to guide people ("start here") who aren't familiar with the format I'm using. This is especially true when I'm sharing boards across the team. Many times, people weren't involved in the original work, so I have to be extra careful about keeping it organized.
What problems is the product solving and how is that benefiting you?
I'm focused on information architecture. Oftentimes, I need to express abstract ideas in a way that others can easily understand. Miro helps me do this by providing a variety of tools -- I use stickies and shapes + text most often -- along with just enough control over styles to get my point across.
Great platform for collaboration
What do you like best about the product?
- digital whiteboards
- plenty of design templates
- very easy to use
- the ability to visualise ideas and enable innovation
- plenty of design templates
- very easy to use
- the ability to visualise ideas and enable innovation
What do you dislike about the product?
Sometimes the platform can be a bit slow for large boards.
What problems is the product solving and how is that benefiting you?
Miro is our centralised place for all of our ideas and it helps us turn them into actions and tasks for the team.
Its great for collaborating with larger teams and allows us to work in an agile and messy but structured way.
Its great for collaborating with larger teams and allows us to work in an agile and messy but structured way.
Great platform for brainstorming
What do you like best about the product?
Love informal way of jotting down ideas with so many tools, perfect for modern education setting especially Art and Design ed. I love the fact we can collaborate in real-time with a snap of a finger!
What do you dislike about the product?
Joining someone's team would mean you can view each other's (all) boards which is unnecessary and awkward. It's unclear whether it's a setting that needs troubleshooting or is it just how it is, but until i figure that out that's what i currently dislike about Miro.
What problems is the product solving and how is that benefiting you?
Miro is currently the main aspect of my education. Being an introvert, It has allowed me to collaborate behind screen, comfortably.
Great tool for creative team collaboration
What do you like best about the product?
Miro allows our team and clients to collaborate at a pace we've never experienced before. It serves as an excellent central hub for the entire project, making it easy for everyone to stay updated on our progress and providing a single source of truth for all involved.
What do you dislike about the product?
There is no support for video, and the tagging and pinging process is a bit limited.
What problems is the product solving and how is that benefiting you?
Brainstorming and collecting ideas. Having one source of truth is a major key for us.
Obvious why this is the go-to tool for project planning and where organization is required
What do you like best about the product?
Hands down is flexibility. Having come from using Visio, Lucid, and a variety of competitors, Miro is definitely the tool to use today. It "just works". We use Miro for many things...
* collecting thoughts/opinions from cohorts of people
* flowcharts/decision trees
* infrastructure diagrams
* retrospectives
* UX designs
* UI changes
* collecting thoughts/opinions from cohorts of people
* flowcharts/decision trees
* infrastructure diagrams
* retrospectives
* UX designs
* UI changes
What do you dislike about the product?
Three biggest downsides.
1. I had to pay up to get the icons/shapes i needed (GCP, AWS)
2. Hard to tell what the right zoom level is when starting a new board. This is especially true when the board is has many people contributing in a semi-stream-of-consciousness manner. In some places, sticky notes seem too big, other places the same sticky notes seem too small
3. I have a few colleagues that experience cognitive overload because there are no "guardrails", "guides", "lines to say within". They freeze up so can't readily use Miro. Thankfully, the mermaid integration helped
1. I had to pay up to get the icons/shapes i needed (GCP, AWS)
2. Hard to tell what the right zoom level is when starting a new board. This is especially true when the board is has many people contributing in a semi-stream-of-consciousness manner. In some places, sticky notes seem too big, other places the same sticky notes seem too small
3. I have a few colleagues that experience cognitive overload because there are no "guardrails", "guides", "lines to say within". They freeze up so can't readily use Miro. Thankfully, the mermaid integration helped
What problems is the product solving and how is that benefiting you?
Visualization. Where Notion, Confluence and wikis capture text, Miro does a far superior to visualize. Miro really helps express "a picture with worth 1000 words", if not more
Efficient Collaboration Tool with Room for UX Improvement
What do you like best about the product?
I appreciate Miro's intuitive setup, making it straightforward to use, despite some initial challenges in discovering all functionalities. Collaborative work is seamless with Miro, enabling efficient teamwork while working remotely. The ready-made templates are particularly valuable, significantly speeding up my workflow.
What do you dislike about the product?
I don't always love the user interface of Miro; it feels less inviting compared to FigJam. Even though I found a way to remove the dots from the background, making the experience slightly better, it's still challenging to integrate Miro with Figma effectively, which is crucial since we primarily use Figma.
What problems is the product solving and how is that benefiting you?
Miro facilitates collaborative work, allowing my remote team to coordinate efficiently on the same board, and its templates speed up our work by providing ready-to-use frameworks for various sessions.
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