Sign in Agent Mode
Categories
Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

WalkMe DAP

WalkMe

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 1
  • 1 star
    0

External reviews

542 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Mary M.

""""" THIS IS HOW WALKME INCREASED OUR PRODUCTIVITY"""".

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
First, i must disclose the fact that i have been using Walkme for the past 3 years and it helped me go through software applications seamlessly.
It provides personalized user experience which makes it user friendly.
In fact, Walkme is a GAME-CHANGER and it's been a great way to provide user guidance. Customer support is also good, excellent and exceptional.
What do you dislike about the product?
Walkme can be a little bit challenging especially if you have never encountered it before even though it's marketed as low-code/no-code software.
What problems is the product solving and how is that benefiting you?
Walkme has been a game-changer for our organization.
Has an excellent and exceptional support for content creation and technical issues.
In fact, it's easy to build content with Walkme and it saves much time and effort.
The best part is that it helps me to provide assistance to my users.
I highly recommend Walkme.


    Wilfred N.

WALKME..... An incredible and outstanding tool i must recommend.

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
Walkme is an incredible and powerful tool i must recommend. It has been of great help to us since it helps us to find solutions to our problems. It provides fantastic options to create tutorials and guidelines. I love how simple and easy it is to implement and get started. At the moment of need, Walkme provides a very clear and comprehensive guidance.
What do you dislike about the product?
I'm glad that all our issues were solved by Walkme technical support team so nothing to mention as a dislike about it at the moment.
What problems is the product solving and how is that benefiting you?
Walkme has numerous features and it's so easy and simple to use. No training required. With Walkme, teams can achieve their organization's goals thus increasing productivity. It also helps to provide real-time assistance to my users.


    Travis L.

How much we LOVE WalkMe

  • November 15, 2023
  • Review provided by G2

What do you like best about the product?
Our primary user and audiance are front lines associates and they use it everyday for difficut process and procedures that happen each day.
What do you dislike about the product?
At this time, nothing comes to mind. We love it
What problems is the product solving and how is that benefiting you?
Decrase seat time for new hires so we ddont have to teach them to remember everything. Also, speed to profiencecy


    Financial Services

Integrated Learning Systems Specialist

  • November 15, 2023
  • Review provided by G2

What do you like best about the product?
I love the ability to offer users just-in-time support as well as automation. The WalkMe Editor is easy to use and offers a considerable amount of freedom/creativity if you want to leverage CSS. Our CSM Ty, is responsive and assists with escalated support when needed.
What do you dislike about the product?
Tracking users across systems is difficult if you don't use IDP. Our company leverages multiple methods which prevents IDP.
What problems is the product solving and how is that benefiting you?
Reducing time to proficiency and errors.
Increase efficiency with automation.
Increase user adoption of applications and self-service.


    Financial Services

Great DAP support

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
Thea community and solutions support. People sharing their own solutions and walkme's various promotion of intresting ways of configuring their own solutions.
What do you dislike about the product?
It has a steep learning curve. You do need to know CSS & JQuery for special configurations.
What problems is the product solving and how is that benefiting you?
User enablement and product adoption.


    Tarmo H.

Great application to escape long releases

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
How easy it is to use and how fast you can release new flows
What do you dislike about the product?
Some functions are somewhat hidden, like automation for returning to previous step
What problems is the product solving and how is that benefiting you?
Customer satisfaction


    Telecommunications

Excellent tool

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
Able to make material savings in engineering effort + massively accelerate the process of getting relevant, properly targeted content in front of our customers

The team at WalkMe too is extraordinary to work with.
What do you dislike about the product?
Only gripe would be the documentation could be better-- there's a lot of features & to get up & runnin
What problems is the product solving and how is that benefiting you?
Engineering backlog is a big problem & content interventions are valuable to have but not valuable to allocate an engineer to biding. We can decouple content writing from engineering/deployment workflows which is a huge operating win


    Patrick M.

*****COME AND SEE WHAT BRINGS JOY IN THE CITY *****.

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
Since we started using Walkme, we have been experiencing breakthrough and productivity in our company.
It helps us to work smarter not harder.
It is very easy and simple to build content with Walkme.
Also, It has a very nice, responsive and supportive customer support team.
We have been able to achieve our business goals with Walkme.
Additionally, the editor is very easy to use.
What do you dislike about the product?
I would recommend Walkme.
Until today, i have never experienced any challenges.
What problems is the product solving and how is that benefiting you?
Content creation has never been easy without Walkme.
It supports multiple features and reporting capabilities.
Walkme is quick and easy to implement.
I like the community, the best part of Walkme.
Exceptional and responsive customer support team.


    Manufacturing

Transformational Business Value

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
I love that our WalkMe Center of Excellence can make it easier for our teams to do their jobs by providing solutions for their needs quickly, and with very little (if any) code on the business systems they use every day. WalkMe provided excellent training opportunities for all our builders, and introduced us to SolutionsATI, who continues to be a solid WalkMe partner.
What do you dislike about the product?
Our team is very well trained, so when we submit a support case, it often needs to be escalated through multiple levels, which can significantly increase the response time, delaying our ability to deliver the solutions that will help our users.
What problems is the product solving and how is that benefiting you?
We chose WalkMe as an in-app training tool to support the transition from Salesforce Classic to Salesforce Lightning. We've evolved our approach to process automation and enablement across a variety of platforms used by our customer-facing teams, resulting in significant time savings and an ROI on our WalkMe investment of ~400%. WalkMe helps our users get to where they need to be faster, and complete processes correctly the first time, with minimal support from other teammates.


    Martha M.

Walkme has always been of great help. I highly recommend it.

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
I love Walkme. It has helped us to find solutions for our common problems and i highly recommend it. I like its interface which is so intuitive and straightforward, anyone can easily get started with it without any training. It is very easy to use and integrate and provides great option to create guidelines and tutorials. Also, i like how Walkme provides a very clear guidance at the moment of need.
What do you dislike about the product?
I don't have anything to add as a challenge. Overall, Walkme meets all our expectations.
What problems is the product solving and how is that benefiting you?
Walkme is very useful and very easy to configure and use. It's a brilliant and exceptional tool that answers a clear business needs. Since we started using it, we have experienced a very huge impact. Additionally, it is very easy to explain users different processes.