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Salesloft

Salesloft

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External reviews

4,092 reviews
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    Computer Software

Motivating Live Studio and Insightful Analytics Boost Productivity

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate the rhythm feature—it helps me keep track of how many tasks I have left for the day and lets me see the types of tasks remaining. I also enjoy using the live studio; being able to see who else in the company is dialing motivates me to make more calls myself. Additionally, I find the prospecting result analytics very useful. Understanding my connect rate and knowing the times when I’m most likely to reach my prospects is important to me.
What do you dislike about the product?
At times, Salesloft can feel a bit sluggish. For instance, today after I finished a call and logged it as completed, Salesloft didn’t automatically move on to the next person to dial. I had to refresh the page myself in order to continue to the next contact.
What problems is the product solving and how is that benefiting you?
Salesloft helps me keep my leads organized within Salesforce. While Salesforce is a solid CRM, without Salesloft and its cadence features, my daily workflows would be much less clear and more disorganized. Salesloft makes it easy for me to see exactly who I need to call each day and ensures that I contact my leads as many times as my company requires.


    Dominique D.

Keeps Outreach Consistent and Organised—All-in-One Sales Platform

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I use SalesLoft every single day. It helps me stay organised and on top of what I have to do: who I need to contact, when I need to call, and which leads to follow up with. Having everything inside one platform — from lead lists to call tools to email sequences — means I don’t lose time switching apps, hunting down a phone number or forgetting what I promised to do next.

One of the biggest upsides is how it keeps my outreach consistent and efficient. I can build cadences (email → call → LinkedIn touch) and follow them without reinventing the wheel each time.
What do you dislike about the product?
One thing I dislike about SalesLoft is that I often have to refresh the page for updates to appear. For example, after making changes or completing a task, I don’t immediately see the update reflected until I refresh manually, which can interrupt my workflow.

Another thing I wish were improved is the visibility of cadence history. Right now, it’s easy to see if a contact is currently active in a cadence, but there’s no clear way to tell if that person has previously gone through one — or when they were added or completed it. Having a timeline or quick indicator showing a contact’s past cadence activity (with dates) would make it much easier to track engagement history and avoid re-adding the same person by mistake.
What problems is the product solving and how is that benefiting you?
SalesLoft helps me manage my daily outreach in an organized and efficient way. It solves the problem of keeping track of dozens of leads and follow-ups by giving me a clear structure and reminders of who to contact and when. It also centralizes my communication — emails, calls, and LinkedIn touches — all in one place, which saves a lot of time and keeps everything consistent.

It also helps me stay aligned with my team since all our activities and results are visible in one shared platform. Overall, it’s made my workflow more productive and ensures I never miss an important follow-up or opportunity.


    Fidelis F.

A must-have for efficient prospecting and personalized outreach

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
Salesloft helps me manage and scale my outreach efficiently. I like how it integrates smoothly with Salesforce and LinkedIn, allowing me to personalize cadences, automate follow-ups, and track engagement all in one place. The analytics and activity dashboards make it easy to measure performance and optimize messaging. It’s become an essential part of my daily workflow for prospecting and pipeline generation.
What do you dislike about the product?
At times, sync delays between Salesloft and Salesforce can cause minor data mismatches, especially with updated contact fields. The reporting filters could also be more flexible for granular analysis by campaign or account. Other than that, it’s very reliable and continues to improve with each update.
What problems is the product solving and how is that benefiting you?
Salesloft helps streamline and organize my outbound prospecting process. It allows me to manage cadences efficiently, automate follow-ups, and personalize outreach at scale — saving time while maintaining quality engagement. With its analytics and activity tracking, I can see what’s resonating and adjust messaging quickly. This has improved my response rates, increased pipeline generation, and made collaboration with AEs much smoother.


    Fletcher T.

A Complete Sales Engagement Tool That Keep Outreach Organized

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
Salesloft helps our sale team stay consistent with follow-ups and outreach. the cadence builder is intuitive, easy to use, and the analyst gives clear visibility into rep performance, it integrate smoothly with our CRM and email tools, which saves a lot of manual work.
What do you dislike about the product?
Some reports takes time to load when dealing with large datasets.
What problems is the product solving and how is that benefiting you?
It helps us manage all outbound communication in one place. Its improved response rate and reduced missed follow ups, which has a direct impact on our pipeline growth.


    Matt L.

Decent Tool with Persistent Sync Issues

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
I appreciated the live activity feed feature in Salesloft, as it provided real-time updates that enhance my ability to engage with potential customers effectively. I also found the cadences feature very useful; it allowed for structured and efficient outreach, helping me maintain consistency in communication with prospects. Despite facing some challenges with downtime and synchronization issues, which impacted operations when we couldn't perform our jobs effectively, these features were significant in aiding daily sales activities.
What do you dislike about the product?
I experienced challenges with Salesloft due to its downtime and synchronization issues. When the platform went down or failed to sync information, it hindered our ability to perform our jobs effectively, leading to significant disruptions in our workflow. This was a major drawback during my use of the platform.
What problems is the product solving and how is that benefiting you?
I used Salesloft for contacting potential customers, and its live activity feed and cadences were useful, though we faced synchronization and downtime challenges.


    Jack R.

Efficient, Insightful, Yet Needs Easier Collaboration

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Salesloft for about two years, and I very much enjoy its capabilities in consolidating my contacts, sending cadences, and organizing my templates effectively. The software offers valuable insights into what emails work and what do not, which empowers me to optimize my workflow. I find the cadence and template tools particularly useful, as they streamline my communication processes significantly. The acclimation to Salesloft was not difficult, which speaks to its user-friendly nature. Additionally, I appreciate the continuous software updates, which ensure that I stay aligned with the latest insights and trends in the sales industry.
What do you dislike about the product?
I would like it to be easier to work with my colleagues. While the team insights feature is helpful, it’s not as straightforward as I would prefer.
What problems is the product solving and how is that benefiting you?
I use Salesloft to consolidate my contacts, templates, and send cadences, which provides insights on email effectiveness, solving data organization challenges effectively.


    Patrick B.

Transformative Email Marketing with Stellar Integration

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
I use Salesloft to create email marketing campaigns targeting our ideal customer profiles and for forecasting and data intelligence. I find Intent Data very valuable. Salesloft allows us to do outbound at scale without sacrificing the quality of outreach. I love that it allows us to input customization in our messaging, which leads to a higher response rate. I also appreciate how it syncs with Salesforce and Zoominfo, as the synchronization is quick, accurate, and reflective, making it very valuable to us. The initial setup was pretty easy; we just needed to align IT and sales operations and consult our sales team on the most important settings.
What do you dislike about the product?
Maybe they could present other tools as complimentary that incorporate into their sequences like a TikTok or feed of the marketplace options.
What problems is the product solving and how is that benefiting you?
I use Salesloft for creating email marketing campaigns and forecasting. It allows us to do outbound at scale without sacrificing quality, thanks to customizable messaging that boosts response rates.


    Coralia D.

Impressive Analytics and AI Summaries, But Email Personalization Needs Work

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
Everything is great, but I love the analytics and even the AI can give you a summary of what is shown on the dashboard of analytics.
What do you dislike about the product?
The AI-generated emails are limited to only one or few roles, and it limits the ability to be role and persona-specific for a more personalized automated email generation.
What problems is the product solving and how is that benefiting you?
Prospecting transparency and team performance.


    Bruna P.

Great for Email Tracking and Metrics

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
I like the email tracking feature, the ability to mark the lead as a hot lead when appropriate, and also the sentiment analysis of calls.
What do you dislike about the product?
When a prospect copies someone and I need to reply to this person in copy, the app does not add the person to Salesloft.
What problems is the product solving and how is that benefiting you?
Tracking of leads and the interaction (cold, hot) of these leads.


    Nanya G.

Essential for Outreach, But Needs Better Email Validation and Data Sync

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
As an Inside Sales Rep, I spend about 70-80% of my workday prospecting, networking, and reaching out to leads. Salesloft helps me stay connected with potential customers, making it much easier to maintain good data hygiene and send timely follow-up communications.
What do you dislike about the product?
Salesloft could be even more effective if it had the ability to detect incorrect email addresses that might bounce back or contain grammatical errors. Additionally, integration with tools like Lusha or Zoominfo to help identify and update contact information would be a valuable improvement.
What problems is the product solving and how is that benefiting you?
1. The email tracking feature is very straightforward to use.
2. Cadence makes it easy to follow up with leads at the right time and ensures that communication remains consistent, which helps maintain relationships.
3. It helps me identify which leads are most engaged and what topics interest them the most.