Salesloft
SalesloftReviews from AWS customer
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SalesLoft Review - A Must Have
What do you like best about the product?
I like being able to add leads into cadences that keeps me on track for my ideal number of touches in a certain time period. I think the analytics piece has to be up there as well. It is great to A/B test different cadences to see what is performing better and what to focus on.
What do you dislike about the product?
The product is pretty good and straightforward. The one thing that comes to mind is some of the UI. For example, sometimes the contacts title, if it is too long, does not show on page and in order to see it you have to open the salesforce account. Could be a bug they are fixing already but I think overall UI could be a bit better.
What problems is the product solving and how is that benefiting you?
Keeping track of the activities we are doing per lead. Being able to see analytics and results from each cadence is key. Gives us the ability to fine tune our approach and double down on cadences that are performing well. This platform also lets us collaborate with other team members cadences and draw from what is working from each one to create better and better cadences based on the team's efforts.
Recommendations to others considering the product:
Definitely worth considering for your sales team.
Honest Review of SalesLoft
What do you like best about the product?
All of the SalesLoft's features are a good idea, especially the email tracking. However, the way this is done by salesloft is subpar and does not filer out self-opens. So when I scroll through my sent box those are counted as opens and skew the open rates.
What do you dislike about the product?
-Amount of time it takes to import people from SalesForce to SalesLoft
-Lack of bi-directional integration of SL and SF
-Emails failing due to issues with Outlook integration
-Response time and helpfulness of the support team. Unwillingness to take responsibility for bugs
-Call quality is sub-par and often goes down
-There is no mechanism for reminders to be set
-Can only send emails on weekdays if they are automated
-The UI/UX of SalesLoft could be greatly improved. I find that it takes far too many clicks to navigate
-Lack of bi-directional integration of SL and SF
-Emails failing due to issues with Outlook integration
-Response time and helpfulness of the support team. Unwillingness to take responsibility for bugs
-Call quality is sub-par and often goes down
-There is no mechanism for reminders to be set
-Can only send emails on weekdays if they are automated
-The UI/UX of SalesLoft could be greatly improved. I find that it takes far too many clicks to navigate
What problems is the product solving and how is that benefiting you?
It could solve the need for a more structured sales engagement process through the use of cadence, in line email responses, and automation of emails. However, we have had so many issues with emails failing, not being delivered, and getting flagged as spam that we haven't been able to realize the full potential.
Recommendations to others considering the product:
I would consider all products on the market. From my research, it seems like other products have more features, better support, and are easier to use.
Good enough to get me going
What do you like best about the product?
My favorite part of Salesloft is being able to easily save and access templates and cadences for future use and the capability of sharing them with my team. It's also really nice being able to stay connected on a pre-set schedule rather than relying on Salesforce tasks to keep up with people.
What do you dislike about the product?
It still feels like I'm doing more clicking than I otherwise would if I saved templates in outlook and accessed them later. I'm also bothered by the email tracking- it's not true "tracking " and the alerts pop up anytime I go into my sent folder to review previous emails or even reply to a thread. I VERY much dislike the call pass-through- why do I need to wait for a button to be pressed for my call to be made to a prospect? I've used other outbound dialing systems and this one is by far the clunkiest and worst to use.
What problems is the product solving and how is that benefiting you?
Maintaining contact and engagement with leads and contacts that would otherwise get lost in my Salesforce Tasks list, event follow up, outbound calling, "budget-friendly" sales engagement.
Recommendations to others considering the product:
Be aware that their support group only emails and has EXTENDED delays in solving issues. even getting onboarded is difficult and definitions of things in their products are hard to find.
Amazing Product, even better support
What do you like best about the product?
I was asked to revamp our outbound prospecting team and efforts. After looking at several different platforms, I couldn't be happier with our decision to get Salesloft.
The ease of use is great
The reporting gives me actionable insights into coaching feedback and reporting back to the org
The integration and support were the best I've ever received
The ease of use is great
The reporting gives me actionable insights into coaching feedback and reporting back to the org
The integration and support were the best I've ever received
What do you dislike about the product?
Most of my team lives in Salesloft and nothing else. I wish we had the ability to pull in historical data. I also wish that Salesloft enhanced the ability to use team cadences.
What problems is the product solving and how is that benefiting you?
I'm solving the ability to track what messaging and what cadence work to get meetings with the right people. The easy benefit is data that I could use for coaching. The other benefit is to use it for capacity and forecast planning.
Recommendations to others considering the product:
There's a lot of products out there that do a very similar thing to Salesloft. What you get with Salesloft that you won't get with the others is a consultative approach to which KPI's are important to you and how to drive them, but amazing service to create best practices.
Easy to use
What do you like best about the product?
Ease of use, live feed of activity, website tracking
What do you dislike about the product?
Not easy to edit multiple contacts within the same organization
What problems is the product solving and how is that benefiting you?
Email tracking, tasks, further research
Useful product but many small issues
What do you like best about the product?
Can help team optimize time and make calls
What do you dislike about the product?
Cannot prioritize well between and within cadences
What problems is the product solving and how is that benefiting you?
Need cold outreach team to be efficient and high volume with calls. Need to track effectiveness of emails. Salesloft has allowed us to increase call volume and do AB testing on emails.
Recommendations to others considering the product:
Try and get a trial, roll it out with part of your team as a pilot to find the small bugs & issues before a full implementation.
Increased Efficiency, Power, and Impact
What do you like best about the product?
I love the report function and the ability to look at overall trends. It makes looking at data a lot easier, and helps me navigate to potential opportunities.
What do you dislike about the product?
I think there could be embedded tutorials on the reporting function, but at the same time, I find the function extremely user friendly.
What problems is the product solving and how is that benefiting you?
Definitely solving efficiency problems, as well as overall goaling efforts.
Recommendations to others considering the product:
I think if you are looking for a tool to increase efficiency, and drive results, then sales force will show you exactly where you need to spend time and where to drive efforts.
Cadence
What do you like best about the product?
Building a candence to personally engage with customers
What do you dislike about the product?
Integration with LinkedIn Navigator only and not normal/regular LinkedIn
What problems is the product solving and how is that benefiting you?
WE are engaging with a customer base we normally do not get to engage with using our field reps. We can now connect faster and more often
Recommendations to others considering the product:
Provide alternative visuals to reporting metrics - adding gameification
Helpful well beyond Sales Development
What do you like best about the product?
SalesLoft is well established as a Sales Development tool, but it's helpfulness and functionality has a wide variety of applications. My team of CSMs loves SalesLoft's email tracking for those hard to reach customers, the Outlook Connect plugin to keep them focused in their inbox while still being able access our Team Snippets & Templates, the Owler integration to get a snapshot of their customer's latest news, and the Vidyard integration to easily send personalized video messages to their top accounts.
What do you dislike about the product?
Some of the iconography and in-platform navigation can be a bit tricky to grasp, but it becomes second nature with consistent usage.
What problems is the product solving and how is that benefiting you?
Our Sales team really leverages the full functionality, but SalesLoft helps improve efficiency for my team by keeping the latest content and messaging just a few clicks away, saving valuable time for personalization and customer deep-dives.
Recommendations to others considering the product:
There are several platforms out there with similar functionality, but what you get with SalesLoft is a group of people that genuinely care about their customers. From initial sale through ongoing support, every interaction has been top notch.
Great automation for keeping in touch with prospects and clients
What do you like best about the product?
Ease of use. It does not require a lot of hand holding to get going, you can start and have emails sending same day.
What do you dislike about the product?
Lack of email building options. You cannot use anything in HTML, or add backgrounds or things that make email marketing unique to the user.
What problems is the product solving and how is that benefiting you?
Marketing and communications. It keeps in touch with folks so I dont have to re-invent the funnel
Recommendations to others considering the product:
Great tool for ease of use, it doesnt require a lot of experience to understand or use it
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