Salesloft
SalesloftReviews from AWS customer
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SalesLoft is awesome!
What do you like best about the product?
The software itself is really easy to use. It has all of the features that you would expect. But the thing that is incredible is the actual company that you get to work with. The support system for cusomers is absolutely insane. I've never experienced such great customer service.
We looked into almost every other system out there to fit our needs. We had a pretty specific situation for them to work with. They got everyone on the phone that needed to be part of this and worked through every step. There were other companies that I felt like were trying to push us into changing our process to fit their product and I really didn't want to do that. SalesLoft was patient and made sure that our process didn't have to change, and they were awesome at making it work for us.
We looked into almost every other system out there to fit our needs. We had a pretty specific situation for them to work with. They got everyone on the phone that needed to be part of this and worked through every step. There were other companies that I felt like were trying to push us into changing our process to fit their product and I really didn't want to do that. SalesLoft was patient and made sure that our process didn't have to change, and they were awesome at making it work for us.
What do you dislike about the product?
They are still working on some of the Salesforce to SalesLoft features but overall it seems like things are moving fast enough to keep with our growing needs. No complaints
What problems is the product solving and how is that benefiting you?
We have a high volume of calls (cadences), mixed with other reps that are using it for tracking custom emails and such. We've been able to increase our calls and really make better customer experience.
Recommendations to others considering the product:
Compare them head-to-head with anyone else. If there are questions, ASK. SalesLoft does a great job with transparency and making sure it's right for you.
SalesLoft - Targeted Emails & Cadences
What do you like best about the product?
Cadences, SalesLoft Plugin(Ease of Use) and CRM integration
What do you dislike about the product?
OOB Reporting package requires lot of custom fields to be created in CRM
What problems is the product solving and how is that benefiting you?
Prospect follow ups and closing in deals
Cadences and Lofting!
What do you like best about the product?
Lofting emails and building cadences are what I like best because it adds tracking and reduces my need to remember all the customers I need to reach out to.
What do you dislike about the product?
Sometimes the emails disconnect and i can't loft my emails and so that can be a bit frustrating and sometimes when we reach out there seems like there's not great help.
What problems is the product solving and how is that benefiting you?
Logging emails in Salesloft and setting cadences- organization is HUGE benefit and not having to remember so mcu
Hands down the best option in this space. Make 3x more calls a day than with Salesforce alone.
What do you like best about the product?
The UI is so slick and intuitive, and it's amazingly easy to use. Makes me 3x more productive with prospecting calls.
What do you dislike about the product?
Calls have been dropping sometimes. Might be our own internet issues.
What problems is the product solving and how is that benefiting you?
Prospect call volume. Email tracking.
Recommendations to others considering the product:
Do it.
Power of targeted emails!
What do you like best about the product?
Ease of use, power of cadences, results!! Love the CSM and engineering team!
What do you dislike about the product?
lack of reporting on the platform. Too many custom fields on the Appexchange package
What problems is the product solving and how is that benefiting you?
Quality engagement with new contacts, opportunity pipeline higher because of targeted cadences
Sr Business Analyst Marketing
What do you like best about the product?
Its nice that we can have a panel view in SL so that you don't have to switch between SFDc and SL
What do you dislike about the product?
Sometimes it takes really long for the record to sync up the way out sync it set.
What problems is the product solving and how is that benefiting you?
Outbound outreach
Recommendations to others considering the product:
yes
#SalesLove
What do you like best about the product?
I love so many aspects about SalesLoft!
The user interface is easy to use, easy to look at, yet provides so much clarity and organization.
I love that templates are easy to create and also to borrow from teammates when you need some inspiration.
Creating a "cadence" (campaign) is SO easy and it's SO great at prompting me to run the next step.
Running the cadences is my favorite part and no one else has it. It's a terrific side panel, that when you click on the person's name their information shows up in the main window behind the panel. I can easily see their email history, reminders, and contact information while typing a personalized or mass template email.
I love that I can easily click within this side panel and change templates per person or just add a tiny change to a mass email either personalizing by typing or using a snippet feature.
I can't tell you how much time I've saved by not having to click through different windows in order to find all of the information that I have within SalesLoft!
We've also had amazing customer service :) Whenever we have a problem or major question, we get an answer promptly.
The user interface is easy to use, easy to look at, yet provides so much clarity and organization.
I love that templates are easy to create and also to borrow from teammates when you need some inspiration.
Creating a "cadence" (campaign) is SO easy and it's SO great at prompting me to run the next step.
Running the cadences is my favorite part and no one else has it. It's a terrific side panel, that when you click on the person's name their information shows up in the main window behind the panel. I can easily see their email history, reminders, and contact information while typing a personalized or mass template email.
I love that I can easily click within this side panel and change templates per person or just add a tiny change to a mass email either personalizing by typing or using a snippet feature.
I can't tell you how much time I've saved by not having to click through different windows in order to find all of the information that I have within SalesLoft!
We've also had amazing customer service :) Whenever we have a problem or major question, we get an answer promptly.
What do you dislike about the product?
I haven't found anything I dislike. I've been using for four months.
What problems is the product solving and how is that benefiting you?
Major benefits include:
--Staying organized for email campaigns (templates, timing)
--Analytics
--More time to focus on other tasks (i.e. social media)
--Staying organized for email campaigns (templates, timing)
--Analytics
--More time to focus on other tasks (i.e. social media)
Recommendations to others considering the product:
Absolutely go for it!
Email and call
What do you like best about the product?
emailing and calling functionality and its integration with Salesforce
What do you dislike about the product?
it of awkward sync between the salesforce integration
What problems is the product solving and how is that benefiting you?
sales and marketing emails and calls
Great platform with plenty of room for growth
What do you like best about the product?
Getting our Sales team on SalesLoft enabled them to execute scalable, repeatable Sales touches throughout the entire selling platform. The flexibility to work from any mail client, the SalesLoft Platform itself, or through the Chrome Extension via SFDC is a big selling point. Using a mix of Team and Personal Cadences have empowered our more Senior reps to customize processes; whereas, limiting our new reps to Team Cadences only keeps them on track. The option to either follow a strict cadence or do one-off click to dial/email is great. No more copy and pasting email templates, you can easily insert them to an email from any of your platforms. In return, SFDC activity logging enables insightful reporting both in SFDC and the platform itself.
What do you dislike about the product?
SalesLoft is aware that the reporting through the Platform itself is quite limited. Luckily, w can build our custom reports in SFDC for the time being. They have made it clear that they're investing in the reporting within the Platform by consistently releasing new product changes (weekly) that improve these features. As a Medium-sized Enterprise, we occasionally run into issues where we feel that the platform hasn't scaled appropriately to give us the flexibility and ease of use to manage large amounts of data in mass. Automation rules are fantastic, but beware there's no undo button :)
What problems is the product solving and how is that benefiting you?
We're using SalesLoft to enable the Sales (SDR/Outside) and CRM Teams to sell more efficiently. We no longer have concerns that Prospects aren't being touched with the frequency/consistency Management has outlined. Not only do we know that the appropriate touches being made, but we can easily pull reports to show Management where our Prospects are within the Sales Cycle and also how efficiently our reps are now working with the tool (massive volume increases and hyper-personalization because of time savings).
Recommendations to others considering the product:
Stop reading this review and request a demo ASAP!
Use Salesloft a lot and helps me organize my day.
What do you like best about the product?
The ability to use Salesloft as a to do list. It helps me stay accountable with my customers and not lose track of upcoming tasks. With over 150 customer accounts, its the only way I can make sure I keep up with my outreach. I've also used Salesloft in a BDR role and it was a great to manage a larger amount of leads everyday to ensure they were getting enough touch points.
What do you dislike about the product?
Sometimes the connection within outlook breaks, requires a reset or reconnect. It would amazing if there was a way to loft already sent emails. Even if you don't get the tracking information a way to just log the activity with the click of a button without having to copy and paste.
What problems is the product solving and how is that benefiting you?
Customer outreach, renewals, prospecting into accounts, logging activity in SFDC, new product cadences, email tracking.
Benefits are logging activity, tracking email open and click rates, organizing a larger number of tasks, testing difference cadences.
The ability to use Salesloft as a to do list. It helps me stay accountable with my customers and not lose track of upcoming tasks. With over 150 customer accounts, its the only way I can make sure I keep up with my outreach. I've also used Salesloft in a BDR role and it was a great to manage a larger amount of leads everyday to ensure they were getting enough touch points.
Benefits are logging activity, tracking email open and click rates, organizing a larger number of tasks, testing difference cadences.
The ability to use Salesloft as a to do list. It helps me stay accountable with my customers and not lose track of upcoming tasks. With over 150 customer accounts, its the only way I can make sure I keep up with my outreach. I've also used Salesloft in a BDR role and it was a great to manage a larger amount of leads everyday to ensure they were getting enough touch points.
Recommendations to others considering the product:
Its a super helpful tool!
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