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Salesloft

Salesloft

Reviews from AWS customer

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External reviews

4,097 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Larry R.

Top notch prospecting and follow up software

  • January 04, 2019
  • Review provided by G2

What do you like best about the product?
I thoroughly enjoyed my experience with Salesloft. From my first interactions with Justin Golding in Sales, through the entire sales process and into implementation with Sarah Jones, we were able to see the value and understand how to use Salesloft successfully in our organization.
What do you dislike about the product?
I had to stretch for this one, cause I love it. Some of the features/functions took more customization than I thought they would and it wasn't as "out of the box" as I originally expected.
What problems is the product solving and how is that benefiting you?
Outbound prospecting into target accounts for Sales and following up with inbound leads.
Recommendations to others considering the product:
Get it already!


    Mark M.

Close More Deals With Costello

  • December 27, 2018
  • Review provided by G2

What do you like best about the product?
I love the dynamic scripts and the integrations with my tech stack. Over the years my team and I have used Google docs or tried memorizing the messaging but it hasn't produced consistency in our qualification process. Costello has forced us to strategize our qualification process and stick to our messaging. In addition, they have the reporting to back up which call paths lead to conversion. I couldn't imagine selling any other way.
What do you dislike about the product?
I honestly can't think of anything. Any suggestions or issues that I bring to them are solved right away. In addition, they're always adding new features and asking for feedback.
What problems is the product solving and how is that benefiting you?
The biggest issues for salespeople is they skip steps or don't know what's working for them. Costello helps with both of these. It's a great tool for reps to execute excellently and consistently. It's a way for managers to ensure reps are following the process and to make an adjustments that are needed.
Recommendations to others considering the product:
Get a demo as soon as possible.


    Management Consulting

Client Managment

  • December 27, 2018
  • Review provided by G2

What do you like best about the product?
The ease of use is great. The automation of cadences and reminders are top notch.
What do you dislike about the product?
I'm still getting it set up, but hope the automation of removing a contact from a cadence will work better.
What problems is the product solving and how is that benefiting you?
Automation, reminders, cadences, etc.


    Jordan K.

LOVE salesloft

  • December 26, 2018
  • Review provided by G2

What do you like best about the product?
My favorite feature by far is that all calls are recorded. I love having the ability to listen to something from the past that I might have forgotten or hear previous calls other colleagues had had with my client when it was theirs.
What do you dislike about the product?
I don't like that I have to pull reports and bring the contacts over into salesloft for things to login SFDC.
What problems is the product solving and how is that benefiting you?
I can track all interactions with certain customers and see who I am not interacting with as much. It's also been really good for training new Account Managers coming into my organization because you can show them previous interactions and which customers are easier to work with.
Recommendations to others considering the product:
Definitely use the scheduling link for setting meetings with customers. Giving them your calendar makes it work with their schedule! I can also now see how I stack up against colleagues on productivity on a day to day basis.


    Michael W.

Efficient, but lacking customization

  • December 21, 2018
  • Review provided by G2

What do you like best about the product?
Pretty seem-less integrations with other 3rd party apps. Good error log. Very easy to use, training took almost no time which made implementation a breeze. The analytics system is also a huge improvement from what we were using with Hubspot. (the analytics page needs to be more customizable though)
What do you dislike about the product?
Not having the ability to build custom lists based on fields other than status or tags. Cannot customize page layouts. The Automation rules seem to be very limited, needs to be able to fire whenever any single thing is changed and not just pre-determined actions.
What problems is the product solving and how is that benefiting you?
Mass email campaigns and lead generation. We've started to utilize it's integration with VidYard as well. Our field reps also utilize it to run campaigns in their geographical region or for campaigns after events they attended. Understanding our outreach trends and which cadences are more successful than others.
Recommendations to others considering the product:
There are some capabilities that have become industry standard in the past couple years and Salesloft should match those abilities rather than adding flashy new plug ins. The one quarter to improve and one quarter to release new features also is not one that End Users understand (we want people were paying to always be pushing out new features all year long.)


    Information Technology and Services

Keep up the great work!

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
The updates (even since I started using SalesLoft in April 2018) have continued to strengthen the product.
What do you dislike about the product?
Sometimes while customizing an email within a cadence, your cursor will jump to the top of the email. Although pasting snippets is easy, if you're trying to add a snippet to a large number of emails, it becomes easier to copy and paste but the keep formatting prompt slows you down.
What problems is the product solving and how is that benefiting you?
It keeps your effectiveness high and allows you to test new content.
Recommendations to others considering the product:
After having a session with support, they customization of fields and mapping to Salesforce make this a perfect addition for increasing the efficiency of the SFDC Sales Cloud.


    Marketing and Advertising

Framing the conversation

  • December 18, 2018
  • Review provided by G2

What do you like best about the product?
It is so valuable to know if your message is getting across. This tool allows that to happen.
What do you dislike about the product?
Sometimes the extension seems to break other applications.
What problems is the product solving and how is that benefiting you?
Building cadences and leverage tracking.


    Computer Software

SalesLoft is the Simplest Sales Automation Tool

  • December 13, 2018
  • Review provided by G2

What do you like best about the product?
Easy to set up, and administer. Getting setup and connecting salesloft to your CRM. Building email templates and cadences is easy. Our sales team was quick to pick up the new system as it easily integrated with all of their devices and existing workflow (Salesforce, Gmail, Google Calendar).
What do you dislike about the product?
Salesloft can be too simple for power users or for people who want more control over how data is set in the tool. Users who are familiar with the flexibility of salesforce and the control over data entry and validation rules may get frustrated with the limitations of custom fields and data management with in the tool.
What problems is the product solving and how is that benefiting you?
Salesloft dramatically increased the output and bandwidth of our Sales and SDR teams. Salesloft has provided that team with more insight and data for who engages with their emails and have made tedious tasks more bearable. Before SalesLoft, marketing was the only department that had email metrics for open, click and webpage view. Now with SalesLoft our SDRs can be more in tune with how their prospects are engaging with their emails and determine which content is working and which isn't.
Recommendations to others considering the product:
There are a lot of sales automation tools now due your due diligence and make sure you find the one that meets the needs of your sales org and business. Each product has a philosophy for how the SDR team should function. Learn the philosophies of each company and choose one that aligns with your methodology.


    Information Technology and Services

Pretty good at a lot, but not amazing

  • December 12, 2018
  • Review provided by G2

What do you like best about the product?
I like some of the integrations that come with Salesloft. Namely, Vidyard, Crystal Knows, Note Ninja, etc. It helps create a better way to prospect and better yourself on the phone as a sales rep.
What do you dislike about the product?
I felt like we were told that Salesloft did a lot more than it does. I don't like the fact that you have to manually push out all of your emails and the throttling of emails feature isn't even truly throttling your emails. You have to manually remember how many you are sending out a day which is a headache. It's more like a glorified Tout platform. It's not true automation in my opinion. Also, there are a lot of bugs that come about and there is never an explanation for them from their team.
What problems is the product solving and how is that benefiting you?
Being able to tailor our prospecting more and create a process to keep on top of emails we are sending out and create a way to follow up in a timely manner. We are also using it to better our sales calls by recording our calls, understanding where we can improve, and then closing more business with that training.
Recommendations to others considering the product:
Make sure you truly understand what they are providing. Quite a few times we were told they had certain functionality and it turns out they don't. Also, we have had some issues with integrations to Salesforce which they supposedly pride themselves on. Just make sure you do your research.


    Information Technology and Services

Great Product

  • December 11, 2018
  • Review provided by G2

What do you like best about the product?
I love that this automates all of my email cadences, it helps me stay on top of my prospects and monitor my pipeline.
What do you dislike about the product?
I dislike that sometimes the functionality disappears in chrome extension.
What problems is the product solving and how is that benefiting you?
Losing track of people in the pipeline.