Salesloft
SalesloftReviews from AWS customer
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4,097 reviews
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makes my job a ton easier
What do you like best about the product?
i like how well it integrates with salesforce, as well as the overall layout of my cadences and the flexibility to customize messages to prospects. the analytics are sweet too, I can see my connect rate, and its easy to see this as opposed to salesforce where running reports is a pain
What do you dislike about the product?
wish there was an undo button when i send emails, also wish I could transfer people from one cadence to another where it would automatically remove them from one and add to another rather than having to remove then add. also wish there was a way to where if an email bounces it'll add them to a different cadence rather than auto remove, that way I can keep dialing but not waste time emailing
What problems is the product solving and how is that benefiting you?
upping my outreach, and salesloft makes it easier, also getting insight as to when people are more likely to pick up the phone
Recommendations to others considering the product:
phone support please! or chat support
A must for SDRs
What do you like best about the product?
Automating processes like follow-ups, tracking emails, results etc. Love the flexibility, ability to create templates, and go back to my phone call recordings.
What do you dislike about the product?
Perhaps the reminders are probably the most useless aspect of SalesLoft, I never use them. I'd rather use calendar reminders.
What problems is the product solving and how is that benefiting you?
Integrations with SalesForce and ConnectAndSell, amongst multiple other results.
Multiplying my results as an SDR.
Tracking my numbers.
Multiplying my results as an SDR.
Tracking my numbers.
Recommendations to others considering the product:
Make the most out of it, take your time to practice and learn. Build templates, cadences, do A/B testing, check online for tips and more!
Love it
What do you like best about the product?
Salesloft integrates with salesforce very well and makes databasing vs business dev quick and painless, even after 100 calls.
What do you dislike about the product?
Some organizational points like cadences get bumped to the top of activity, gets messy when you have a team
What problems is the product solving and how is that benefiting you?
Getting in front of people at the right time. Auto reminders are great for this.
Recommendations to others considering the product:
If you want an easy built in dialer to make calls quickly do it.
Salesloft
What do you like best about the product?
Automation, personalization, customer support is responsive.
What do you dislike about the product?
Sometimes the view/open rates are not always accurate.
What problems is the product solving and how is that benefiting you?
Helps sales reps keep organized
Makes my life so much easier!
What do you like best about the product?
I can send tons of emails in one day and we are able to track everything!
What do you dislike about the product?
Sometimes OoO messages are counted as replies which makes analytics not as accurate.
What problems is the product solving and how is that benefiting you?
Increasing outreach to close more deals.
Recommendations to others considering the product:
If you do outreach, this will make your life so much easier - I love everything about it!
Excellent platform - Intuitive Setup and Activation
What do you like best about the product?
Time to value was quick and there was an excellent onboarding team
What do you dislike about the product?
Cost can be prohibitive for large rollout
What problems is the product solving and how is that benefiting you?
Increased productivity and effectiveness of inside sales associates
Costello is mandatory for any successful sales tech stack
What do you like best about the product?
Costello playbooks make it extremely easy for reps to have consistent customer calls that not only benefit the rep but the customer too. Through the Costello playbook reps are equipped with everything they need to give their customers the best possible experience. It's all there from competitive intelligence, question prompts, and customer stories to seamless integration with Salesforce, SalesLoft, and other tools. Costello also has the reporting engine to give sales leaders access to discovery call data that has never been available before. Every sales leader should do themselves a favor and look into Costello.
What do you dislike about the product?
Costello is great, but they are a startup and still getting all of their own systems and processes in place. Their team will bend over backward to support you and help you out, but there are quirks/bugs that you'll encounter. For their stage, this is expected, IMO, and the team responsive to feedback and makes fixes quickly.
What problems is the product solving and how is that benefiting you?
Costello has allowed us to train and ramp our reps much, much faster by use of the playbooks and how they assist and equip the rep through the call. The benefits are more successful conversations while delivering a better customer experience.
Quick and Clean Tool
What do you like best about the product?
Setting up and scheduling cadences is good. The e-mail marketing runs smoothly as well.
What do you dislike about the product?
The manual process of moving leads/contacts in from Salesforce can be tedious. Working through the cadences should be a little quicker.
What problems is the product solving and how is that benefiting you?
It significantly improved how we structured our days, leading to more outbound volume and a higher email response rate.
Recommendations to others considering the product:
The implementation process was very hands on, so that is a possible concern that can be alleviated.
Costello Helps Streamline Workflow
What do you like best about the product?
I like that I can take notes and those notes will automatically transfer to both Salesforce and allows me to quickly share that information with other team members that are involved in our sales process.
What do you dislike about the product?
There isn't a lot that I can say bad about Costello, but the ability to add to the "suggestions" while on my call would be nice.
What problems is the product solving and how is that benefiting you?
Costello helps if you already have solid messaging that you are hoping to engrain with your sales and business development teams. We have digitize our playbook within Costello and it is easy to implement into your sales conversations with your prospects. It also makes it very easy to transfer your notes that you have taken into other applications.
Value-Driven Conversations with Costello
What do you like best about the product?
It's great to have quick access to our sales playbook which we have digitized in Costello.
What do you dislike about the product?
Still working out a few minor kinks but the issues are resolved quickly. Costello seems to be improving their platform weekly.
What problems is the product solving and how is that benefiting you?
Adoption of our sales playbook and using tailored messaging to our target personas is a challenge. Costello makes it easy to get to the right information quickly and tell a better story to our prospects.
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