Salesloft
SalesloftReviews from AWS customer
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Great tool with an awesome team behind it!
What do you like best about the product?
The customization capabilities right out of the box are great. The Costello team is also extremely responsive to any support questions as well as new feature requests. They definitely listen to their customer feedback and are continually updating and improving every part of their tool.
What do you dislike about the product?
No real complaints to this point as the Costello team has been very quick to address any issues or challenges that have come up.
What problems is the product solving and how is that benefiting you?
We are using Costello to help us maintain consistency in our messaging across sales and account management, more accurately track feedback and other data points from prospects/customers, and help improve forecasting accuracy.
Recommendations to others considering the product:
Be up front with them about any questions or concerns. They have a great team and want to make sure that their customers are as well-informed as possible on their tool.
Costello gets teams on the same page and provides an effective guide for calls
What do you like best about the product?
Costello's call guidance allows me to have conversations with customers that hit all the necessary requirements, while still giving me flexibility within the script to make it my own or deviate/hop around when necessary. Most importantly, Costello automatically pushes the notes I take on the call directly into Salesforce, allowing me to centrally track all the necessary information I've gathered on the call.
What do you dislike about the product?
I'd love for Costello to have more ability to pull in specific Salesforce opportunity data, and there are some minor UX changes that could be made... overall, they've been awesome about seeking feedback and getting an understand of things users want changes - they even came to our office for a UX feedback session and it's clear they want to listen to users and make the experience the best it can be.
What problems is the product solving and how is that benefiting you?
With Costello, we're able to get our whole team on the same page for certain calls that take place during the customer lifecycle. By centralizing and standardizing a narrative for these calls, new team members can be enabled more efficiently, the cohesion of our methods improves, and we're able to access all necessary information in Salesforce.
Sales Optimization from start to Finish
What do you like best about the product?
Really phenomenal for time management, whne I can use a template or snippet to not reinvent the wheel each time I want to sens a simlar note to my ICP.
What do you dislike about the product?
I have no gripes at this time. Any time I had an issue, support was on top of it immediately. And the one issue I had was actually just me not knowing what I was doing. And even, with that the support rep never called me out and instead just assisted.
What problems is the product solving and how is that benefiting you?
It helps to provide a centralized place to manage my opportunities and helps me do a ton less work. It is also great for keeping my deals on track as I progress from stage to stage. Additionally, its a great way to build strong collanboration with my BDR.
Recommendations to others considering the product:
Be sure and really leverage the templates and make sure they fit your company's needs and process stages.
Costello makes prospecting simple
What do you like best about the product?
Costello gets it. As someone who is apart of a 4 person sales development team it is vital to make sure we are prospecting potential customers efficiently and consistently to set up our sales team in the best possible way. Costello makes it easy to not only capture the right information, but is easy to edit and implement better question timing and consistency. It is EXTREMELY user friendly and you don't even need formal training to become a pro. I can't say enough great things.
What do you dislike about the product?
I haven't had any issues, except it does not integrate with our CRM, Nutshell. However, I have never seen this as a setback.
What problems is the product solving and how is that benefiting you?
Costello makes prepping for calls so much easier as well as knowing what to ask and when. It also ensures that the information our sales team needs is always answered and taken care of.
Recommendations to others considering the product:
See a demo ASAP!
Easy to keep track of emails and campaigns
What do you like best about the product?
It allows me to directly sync my email activities into my CRM, it also gives me the benefit of easily track the activity of any sent email. I especially like the loft it functionality, it's super easy and doesn't take time from my day to day work.
What do you dislike about the product?
I cannot easily create a reminder for emails that been sent and have them looped back into my inbox. In many cases I want to tag an email with a rebound notification if I for example haven't received an response within two weeks or similar. This is not possible with SalesLoft today and hence I need to use two email management products which I would like to avoid if possible.
What problems is the product solving and how is that benefiting you?
SalesLoft better allows me to analyse what emails that triggers interest at my customer and which emails that don't. I can easily create campaigns and target those towards specific personas within my targeted leads and accounts and then track the conversion rates of those. It is also very easy to determine when a lead should be taken out of the campaign and not receive any more emails.
Recommendations to others considering the product:
To qualify exactly why they need a tool like this. In my opinion it works best for email analytics and campaigns, so if you are looking for such tool I would really recommend SalesLoft as a great option for such use case.
Great Tool - Seriously a Difference Maker in Sales Prospecting & Outreach
What do you like best about the product?
The ability set cadences and not worry about them. You can create new cadences, copy co-workers cadences that have great open rates, integrate seamlessly with Sales Force. Sales Loft tells you when someone opens your email, clicks your email & responds to your email. Such a game changer for sales reps!
What do you dislike about the product?
sometimes the notifications are delayed which is more annoying then me actually disliking it. Everything else seems to be spot on so far.
What problems is the product solving and how is that benefiting you?
Sales outreach. Reaching out to hundreds of people at once and the ability to make each email customized and on different cadence schedules.
Recommendations to others considering the product:
Great tool!
Great Organization
What do you like best about the product?
In the past we have relied mainly on forms for our Discovery phone calls which allowed us to capture the information we needed but did not allow much else. Costello enables us to capture information but also flexibility to guide the conversation when needed and focus on what is important to the client.
What do you dislike about the product?
Not much - pretty happy with everything.
What problems is the product solving and how is that benefiting you?
Greater insights into our prospects which allows us to formulate more effective proposals and close more deals.
Recommendations to others considering the product:
Go for it. The switch will require a different way of thinking for your sales team, but once they make the adjustment they will love it.
One of the best tools in our arsenal!
What do you like best about the product?
SalesLoft helps us build a replicable process, that we can measure over time.
What do you dislike about the product?
Nothing really to note here. :] We love it.
What problems is the product solving and how is that benefiting you?
Scale, reach and optimisation of business messaging across sales & marketing.
Very functional multi-dimensional tool. Email cadences as well as calling functionality all in one.
What do you like best about the product?
Allows you to set up cadences (email + calls + social touches) all in one.
What do you dislike about the product?
Not being able to automatically shift prospects from one cadence to the other.
What problems is the product solving and how is that benefiting you?
Being able to book meetings with prospects to introduce our product.
Recommendations to others considering the product:
.
Good cadence organising
What do you like best about the product?
I like the fact that you can create multiple cadences and really organise your prospects
What do you dislike about the product?
I dislike the fact that the automation rule function has not been able to work
What problems is the product solving and how is that benefiting you?
Prospecting
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