Salesloft
SalesloftReviews from AWS customer
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4,098 reviews
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Overall great platform, but with plenty of bugs
What do you like best about the product?
Really easy to use. The reminders in gmail, the integrations with gmail and Salesforce. Cadences are easy to set up. Local dial is crucial for increasing pick-up rates. Call recording for sales coaching.
What do you dislike about the product?
The quality of the dialer is not great. Sometimes people can't hear us, sometimes it randomly mutes us. Also SalesLoft in general has lots of bugs. Sometimes the "loft it" button just doesn't work and you have to refresh. We've had issues where emails in cadences send out with a blank subject line when replying to a previous email, even though it's set up to include the subject line rom the previous email.
What problems is the product solving and how is that benefiting you?
Task automating. No more manually sending out emails, manually logging emails in SFDC, no more manually logging calls. Generally organizing our outreach and outbound sales activity.
Great B2B tool
What do you like best about the product?
Helps sales and account management stay on top of account with little effort. The integration with SFDC and Outlook saves reps a huge amount of time.
What do you dislike about the product?
Nothing. The interface is great; easy to use and navigate.
What problems is the product solving and how is that benefiting you?
Reps now focus on selling - the 'check-ins' are now automated. Reps are bookings more demos as they have more time to focus on the selling side.
Business Development Executive
What do you like best about the product?
Ability to manage cadence, sequence, and template actions for email prospecting; code view; Sales Nav integration; call dial pad & ability to pre-record and drop a VM...the list goes on.
What do you dislike about the product?
Sometimes the prospects role in Salesloft is not updated with their new role in LinkedIn/SalesNav (very rarely this happens)
What problems is the product solving and how is that benefiting you?
Effective prospecting - we've realized with the view/click/response rates, we are able to optimize our email templates and obtain better results.
Recommendations to others considering the product:
Highly recommend.
Good product easier to keep track of your leads
What do you like best about the product?
tailored cadences, it helps you make sure you connect with all prospects over a number days
What do you dislike about the product?
analytics are sometimes wrong, says people have viewed your email when they have not
What problems is the product solving and how is that benefiting you?
makes sure all prospects are getting contacted and organises your leads and lets you know where to spend your time.
Sales automation and email tracking made easy
What do you like best about the product?
Easy to build and manage cadences, share cadences across teams, and understand the effectiveness of different types of sales outreach and templates. Integration with Gmail is straightforward and doesn't interfere with a typical email workflow for easy tracking. Integration with Salesforce.com is great as well.
What do you dislike about the product?
Not much to dislike! I would like to see possible improvements for the AE/full sales cycle use case. Some ideas- "quick cadences" based on the type of engagement (ex. follow up after a first call) or add someone to a cadence via Gmail. The ability to "smartly" filter notifications would be amazing as well.
What problems is the product solving and how is that benefiting you?
SalesLoft provides you with a better understanding of how prospects and customers are engaging with your content and the effectiveness of email templates or cadences. It also allows you to share cadences or templates across teams.
Recommendations to others considering the product:
If you are in need of a tool that allows you to better standardize messaging across the team, understand what kinds of messaging works with your prospects, and when people are opening or clicking on your emails, it is a great tool. Also has great integration with Vidyard :)
A powerful sales prospecting tool for new or established businesses
What do you like best about the product?
Salesloft takes all of the hard work out of managing your prospecting flow and has seamless integrations with other software we use as a business. If you are just starting out or looking to bring in efficiency to your proceses then I would highly recommend.
What do you dislike about the product?
When importing from salesforce sometimes the URL field for the company contacins dummy data and then the person record appears to be linked to the incorrect company. This can be corrected after the fact reasonably easily.
What problems is the product solving and how is that benefiting you?
I was managing my prospecting activity across my calenday, salesforce and other applications. now my day to day exists in Salesloft.
Best Sales Tool since Salesforce.com
What do you like best about the product?
I haven't been so excited to implement and learn about a SaaS sales tool since I first implemented Salesforce.com in 2006! SalesLoft works with our existing sales/marketing tools and allows us to enhance our outbound approach with the tools we're familiar with: Gmail, Salesforce.com, LinkedIn, VoIP. SalesLoft is also continuously updating the product and new feature alerts automatically appear in the platform.
What do you dislike about the product?
There's no real complaints or lack of features. If I had to be picky, I would say that the integration with legacy email clients (like Outlook) wasn't the best. I prefer Outlook email over web-based mail such as Gmail. But after not being able to consistently integrate SalesLoft with Outlook, I switched to Gmail.
What problems is the product solving and how is that benefiting you?
SalesLoft gives us a structured and analytical approach to Outbound. Strategizing, experimenting, measuring, and refining every step of our process. It also empowers our sales team with the tools to do their job without the worry that they'll go off-script or deviate from the process. It actually makes Outbound fun.
Best UI
What do you like best about the product?
Sales loft provides a great support to my prospecting duties. The user interface is great and it simply works great. It’s integration with SFDC allows me to save time when logging interactions in to different platforms. It’s great to be able to access information about the feeds in order for me to prioritize my follow ups. It easily allows me to connect to leads on LinkedIn as well and it also tells me what that lead has already been visiting from our website and what campaign has worked most to them.
What do you dislike about the product?
Sometimes quality of phone calls sound can’t e as good as a normal phone call through a phone, as per feedback from people I speak to when using the phone app on the sales loft.
What problems is the product solving and how is that benefiting you?
Automation of my cadences
Recommendations to others considering the product:
Use it
Intuitive and reliable
What do you like best about the product?
I love being able to see when my contacts are viewing and clicking links in my emails as well as being able to track and view those statistics for each of my cadences.
What do you dislike about the product?
I really wish I was able to better organize and filter through all of my salesloft contacts. for instance, ones that view/click my email on a certain cadence. Or contacts that I also have a number for, etc.
What problems is the product solving and how is that benefiting you?
I am able to bulk upload and send a sequence of emails to my prospective clients. The main benefit is being able to see when prospects are interested based on views and clicks so i know to continue to contact.
Recommendations to others considering the product:
Go for it
Sales Director
What do you like best about the product?
I use SalesLoft mostly to create email templates and cadences to automate my outreach and pace it so it is timely and relevant to the experience of my clients. Super helpful in keeping my planned outreach timely. I also love the tracking tool for guidance when a client interacts with outreach. This allows me to make timely responses and keep the lead hot until closed.
What do you dislike about the product?
The only thing I dislike about SalesLoft is adding people to a cadence. I often set up a cadence to distribute among 700+ leads. Going thru the 1300+ leads to pick the right ones is not an efficient use of my time. Is there any way we can save "groups" so next time I create a cadence, I can just add the "one group?"
What problems is the product solving and how is that benefiting you?
I am solving the task of timely and relevant out-reach. By automating my outreach and being able to see who has interacted with my outreach, I can then plan my next attempt to move the process forward OR reassess the strategy.
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