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Salesloft

Salesloft

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External reviews

4,098 reviews
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External reviews are not included in the AWS star rating for the product.


    Conner M.

Salesloft enables Efficiency

  • May 16, 2019
  • Review provided by G2

What do you like best about the product?
Salesloft is great for streamlining note taking, staying organized and being able to check any contact made with somebody on an account. It easily assists somebody who's making over 50 calls a day by staying organized by where leads come from, what time zone they're in, multiple phone numbers, and job titles. All of the information is there and the interface is very user-friendly. All emails are attached as well, so not only calls but also emails are linked to a contact which is linked to an account make for easy use of time and data. Emails can be sent out in bulk, also can be personalized, sent out at the same time or whenever you're ready.
What do you dislike about the product?
What I dislike about Salesloft is that you are able to whisper into other calls, I don't think that is helpful in any way. What I also dislike is that some of the times it won't ring properly and the sound isn't clear from the ringer, almost staticy once in a while. Then I'll have to hang up and redial. I wish on Salesloft you'd be able to merge cadences while keeping the contacts with their lead events, but be able to call all based off of time zone to ensure you get around to all calls by the end of the work day.
What problems is the product solving and how is that benefiting you?
The main business problem solved by salesloft is organization. To be able to have everything organized in order to touch all contact, keep reminders on when to reach back out is a tremendous help and saves me plenty of time. Organizational upkeep, efficiency, timing are three benefits that have come about since using Geopointe.
Recommendations to others considering the product:
It won't disappoint, so much value is added to our company's workers who utilize Geopointe.


    Hannah G.

Makes Planning your Day Easy

  • May 16, 2019
  • Review provided by G2

What do you like best about the product?
It takes a lot of the guesswork out of planning your day and who to call. It is very easy to use and can create a lot of different cadences. I use it every day and it makes reaching out to prospects it quick and easy.
What do you dislike about the product?
When working in the cadence if you want to change the day out a few days it doesn't always save it. If it does save the date change it continues with the next step in the cadence.
What problems is the product solving and how is that benefiting you?
I use it to reaching out to prospects and creating semi-custom emails. With salesloft having the ability to see if someone clicked on an email.
Recommendations to others considering the product:
Do it! Saves a lot of time!


    Computer Software

Missing key capabilities for users; Also has some great functions

  • May 16, 2019
  • Review provided by G2

What do you like best about the product?
Ability to add a large number of people at a time is very useful and the metrics are well designed and user friendly. The ability to search an individual and to move someone from step to step in a cadence in useful.
What do you dislike about the product?
SalesLoft integrates very poorly with Salesforce and has repeatedly sent emails to people marked as "do not contact," leading to some rather uncomfortable business confrontations. Emails sending on weekends and national holidays is also a major issue -- I'd prefer to be able to set a specific date to send an email in addition to day 5, 10, 15, x.
What problems is the product solving and how is that benefiting you?
Sending mass emails for marketing and sales purposes. I've realized that mass emails are sometimes highly effective, while other times segmented, personalized emails are much more effective.


    Biotechnology

Great platform for basic sales outreach.

  • May 16, 2019
  • Review provided by G2

What do you like best about the product?
I like the ability to organize my cadences and share them across teams. The integration with gmail works well.
What do you dislike about the product?
The integration with Salesforce does not always work properly which has caused us many casualties. For example, we utilize the "Do Not Contact" checkbox and expect the information to be pushed back and forth seamlessly. However, oftentimes it has not worked - after guarantee from SalesLoft that it should.
What problems is the product solving and how is that benefiting you?
Sending bulk email cadences utilizing dynamic fields to thousands of people at a time.
Recommendations to others considering the product:
Make sure you double check integrations and consistently bug the support team.


    Tina L.

LONG-TERM USER & HUGE FAN OF SALESLOFT

  • May 16, 2019
  • Review provided by G2

What do you like best about the product?
Salesloft has made the entire sales process more efficient & effective - from Top-of-the-Funnel prospecting (with owler) to Social Selling (crystalknows integrations) optimization - it's a Sales Tool that continues to innovate with the times.
What do you dislike about the product?
The issue with managing workflow Rules & duplication of leads in cadences is an issue.
What problems is the product solving and how is that benefiting you?
Solving efficiency issues & providing visibility of cadence effectiveness (to duplicate wins & to not repeat ineffective campaigns)
Recommendations to others considering the product:
This company is constantly innovating and is one of the pioneers of developing the Sales Development Role - they know what they're doing and are super committed to sales and their customers.


    Sheri M.

Great platform

  • May 16, 2019
  • Review provided by G2

What do you like best about the product?
How easy it works - and the analytics component of seeing everything (calls/emails - optimal times/days, etc)
What do you dislike about the product?
I wish I could see more data on the actual calls; who's talking more - which keywords are being said the most, etc. I'd love to see features similar to the gong platform introduced so it can be all in one place and pick up on more of the voice notes.
What problems is the product solving and how is that benefiting you?
Time - the automated feature saves a ton of time. Also - being able to listen back on calls helps for performance management and ongoing learning and development.


    Internet

Overall a good tool but there a kinks

  • May 16, 2019
  • Review provided by G2

What do you like best about the product?
I like the ability to set automation rules
What do you dislike about the product?
The meeting intelligence-we've lost recordings several times.
What problems is the product solving and how is that benefiting you?
We're doing our Sales outreach with Salesloft cadences.
Recommendations to others considering the product:
Purchase but make sure you have an implementation specialist configure everything. We've had problems with SL draining our API call limits, failed emails, and meetings not recorded.


    Nick B.

Game changer for our sales team

  • May 16, 2019
  • Review provided by G2

What do you like best about the product?
Having a single platform to handle our team's outbound contact, in process client communications and historical contact details. Email tracking is one of my favorite features as well as setting call status updates directly from the call window, which we have sync'd back to our CRM.

The Salesloft value prop is really simple - personalized sales messaging at scale, integration with CRM and calling from a single platform.
What do you dislike about the product?
I believe the Gmail integration could be improved as I have to refresh it often to show updated tracking. They should allow more options for sorting cadences by timezone. Thoughts on adding a mobile app to show mobile alerts for email tracking?
What problems is the product solving and how is that benefiting you?
Having a single solution for all sales activities is incredible. All emails, prospecting efforts, calling, email tracking and team activity tracking? Say no more! The benefit is knowing who on the team is making the activity efforts, then listing to actual call recordings and viewing emails. As a sales leader, I know exactly who to spend more time with, who is doing the right type of activity and then how to share those best practices immediately among the team.


    Human Resources

SalesLoft is such a blessing

  • May 16, 2019
  • Review provided by G2

What do you like best about the product?
SalesLoft lines up your prospects in the best way - enabling you to make efficient calls and add notes without wasting any time. It seamlessly integrates with SalesForce so that everything is logged properly. Emails can be easily scheduled or sent at at the same time with pre-filled templates that I've created, which save me SO much time.
What do you dislike about the product?
I dislike that the SalesLoft Dialer doesn't pop out of the screen - I lose my tab sometimes when I'm on a call and it's tough to hang up properly.
What problems is the product solving and how is that benefiting you?
It solves the loss of time from the back and forth that it normally takes if you were just dialing through SalesForce. I save so much time it's amazing.


    Paul K.

Immediate Impact

  • May 16, 2019
  • Review provided by G2

What do you like best about the product?
I like the fact that the team can target a large volume of specific clients with information that relevant to them.
What do you dislike about the product?
There is a lot of initial setup when importing contacts and building/adjusting templates and cadences.
What problems is the product solving and how is that benefiting you?
This tools lets the sales team get back to selling. We have to constantly be in front of our clients. This tools helps the team do just that with very little on going effort.
Recommendations to others considering the product:
If you are a sales organization thinking about this product. Do it. But one thing is to make sure you get your marketing team is involved as early as possible.