Salesloft
SalesloftReviews from AWS customer
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Enterprise Accout Executive
What do you like best about the product?
The live feed of email opens and clicks, etc. is substantially crucial to my daily work. I can't live without it. The other features are very accurate and helpful too.
What do you dislike about the product?
There's nothing in particular that I dislike, because so far, out of several similar services I've used, SalesLoft provides the best service on all fronts.
What problems is the product solving and how is that benefiting you?
The best results are using the live feed to ensure my prospects and clients get to emails that are crucial for closing opportunities. Many emails are very time sensitive, so this is very important. Indirectly, I believe my prospects and clients appreciate me keeping on top of emails etc. to them, and I can't provide that level of service without Salesloft.
IT IS A SIMPLE AND EASY WAY TO TRACK YOUR INDIVIDUAL METRICS AND BLAZE THROUGH CADENCES THAT CONVERT
What do you like best about the product?
The metrics and the ease of lofting lead into cadences that facilitate productive workflow.
What do you dislike about the product?
Sometimes Salesloft is buggy and slow. I wish that when you got an inbound call you could see who it is,
What problems is the product solving and how is that benefiting you?
Efficient workflow and daily metrics
Recommendations to others considering the product:
If you're using Salesforce right now definitely look into Salesloft as it integrates seamlessly.
User Friendly
What do you like best about the product?
I like how intuitive it is and easy to use. It is constantly updating and always thinking about the end user.
What do you dislike about the product?
Sometimes the call quality drops. That may have to do with the connection of wifi, but being able to have a consistent strength would be nice.
What problems is the product solving and how is that benefiting you?
Being able to streamline all of my processes and ensure I am always up to date with client touch points.
Recommendations to others considering the product:
Take it slow, it is intuitive
Insightful
What do you like best about the product?
I love the integration into Slack that lets us know who is viewing what parts of the website.
What do you dislike about the product?
I wouldn't be able to think of anything to change.
What problems is the product solving and how is that benefiting you?
SalesLoft makes my job much easier by automating my outreach. Couldn't live without SalesLoft
Recommendations to others considering the product:
Use and check reminders, they're a huge help.
Organized Product
What do you like best about the product?
Very easy to make new cadences, analyze campaign statistics and mirror the work of others
What do you dislike about the product?
Hard to work with customer support - when there's a software issue, wish there was a live chat or faster way to request help
What problems is the product solving and how is that benefiting you?
Staying on top of different companies / knowing which leads are engaging with the content I share
Great tool for Saas
What do you like best about the product?
I love being able to track open rates and click rates in real-time
What do you dislike about the product?
I don't like how when I open a thread it racks my open as the open for my prospect.
What problems is the product solving and how is that benefiting you?
I've been able to solve any organizational and time management issues I had previously by having my day laid out in front of me.
SalesLoft helps us get to our leads.
What do you like best about the product?
SalesLoft helps us keep track of and contact our leads. It has a great dialer and email tools for reaching leads quickly and efficiently.
What do you dislike about the product?
SalesLoft can be clunky and hard to use at times. It has a learning curve that takes a while to master.
What problems is the product solving and how is that benefiting you?
SalesLoft has helped us contact leads faster and more often. Our sales process has been shortened because of SalesLoft.
Recommendations to others considering the product:
I think they're one of the best on the market today.
Great to align Marketing and Inside Sales
What do you like best about the product?
How easy it is to use. Really easy to admin and really easy to implement.
What do you dislike about the product?
The caller does not support all international numbers yet
What problems is the product solving and how is that benefiting you?
We put our troops aligned. Basically Marketing could create the right content for the Inside sales team to use, and this team got their cadences ready to be accomplished with success. That is key to improve the customer experience when talking to a brand, and thanks to Salesloft we are getting at that point
Great Customer Support
What do you like best about the product?
I chatted Clayton from my account asking about a feature update that would help my sales team internally. They actually made an update to the software that solved the problem in hours (maybe minutes?)! Very grateful for the quick turnaround.
What do you dislike about the product?
Sometimes the bi-directional integration with Salesforce won't work. I'll get an error when updating a field in Costello. Most of the time it works though.
What problems is the product solving and how is that benefiting you?
Managing pipelines. Helps keep you organized on all your active deals.
Recommendations to others considering the product:
Definitely helps give you a quick clean view of what you're working. Customer support is fast and helpful.
Great potential, terrible implementation once you get into day-to-day user experience
What do you like best about the product?
I like the activity feed where all my dials, emails, etc. are all logged to a single screen so I can refresh myself quickly
What do you dislike about the product?
Everything runs server-side with a great deal of lag and features/functionality is constantly breaking as the push silent updates. We've seen a dramatic decrease in output/performance from our team since rolling out the tool because so much time is spent fighting with the interface and touches are just going out incomplete because it's too difficult to tailor messaging since typing has massive lag (hard to know if you've typed what you meant to) and formatting is bizarre (emails appear normal but then send with obvious form fill formatting issues). Numerous calls and "virtual ridealongs" with support have determined that there is no solution for what we are experiencing despite our correct use of the tool.
What problems is the product solving and how is that benefiting you?
It's great for tracking activity due dates and taking notes on past conversations. Having all of that in one place is incentivizing enough to keep trying to make it work.
Recommendations to others considering the product:
Try using it as a rep and not just an admin. Basic functionality doesn't work well and goes unnoticed in the demo/trial period.
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