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Salesloft

Salesloft

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External reviews

4,098 reviews
from and

External reviews are not included in the AWS star rating for the product.


    David G.

Salesloft is great for prospecting, but the world of voicemails is going away.

  • December 17, 2019
  • Review provided by G2

What do you like best about the product?
I like that I can keep a complex campaign going that would be too difficult without it. Creating complex campaigns that touch a contact 11 times is just too much to handle when prospecting hundreds of clients. There are marketing tools that do this, but this a sales prospecting tool plain and simple.
What do you dislike about the product?
Sometimes, the feedback on specific calls seems to be meaningless. When you enter the dropdown on a call detail like "not in service" that should also trigger other behaviors such as pulling that phone number out automatically. Today you need to go and take a second action to remove that band number.
What problems is the product solving and how is that benefiting you?
This solves the problems of prospecting thousands of contacts, I could never do this on my own.
Recommendations to others considering the product:
Salesloft is a great tool for running prospecting campaigns, but with more and more decision makers not using voicemail or direct lines I will be interested to see how Saleloft evolves further.


    Erin C.

SalesLoft saved my life

  • December 17, 2019
  • Review provided by G2

What do you like best about the product?
I love how user friendly it is, how organized it keeps me and also that I can see when prospects open my emails.
What do you dislike about the product?
Sometimes the account names don't sync correctly with salesforce.
What problems is the product solving and how is that benefiting you?
I love how when a prospect replies, it is taken out of my cadence to ensure I don't accidentally reach out twice.
Recommendations to others considering the product:
if you have Salesforce, it makes 100% sense to switch to SalesLoft.


    Whitney H.

Salesloft is an effective sales tool that allows our team to automate their prospecting.

  • December 13, 2019
  • Review provided by G2

What do you like best about the product?
Building cadences has helped me significantly. It allows me to stay on track and send out consistent touch points to my prospects. The tool automates my calls, voicemails, emails, cadences, etc. It gives our entire team the ability to manage their pipeline and cadences. We can also track sales progress and activities across the team. Salesloft organizes the accounts in a way to ensure that none of the sales individuals are duplicating efforts and calling on the same prospects/accounts. The analytics section is helpful and can ensure our team is staying on track. Our team likes the ability to see each others cadences and use them if needed.
What do you dislike about the product?
I wish the 'people' and 'accounts' tabs were merged together. Searching for people or accounts in either section may not show the same results. I also wish I could do more with LinkedIn through Salesloft, i.e. get LinkedIn notifications through Salesloft. I wish everything we did in LinkedIn could be tracked so that we wouldn't have to manually track connection requests, conversations, and more from LinkedIn. I also wish under 'people' and 'recent activities' it was displayed differently so that I could look at the contact and quickly tell what's going on with that prospect verses scrolling through all of my activities. I wish I could send out an email and have it not be in HTML format, where the spacing and text may appear different once sent out verses what you see in the system. Also, some attachments are not viewable when added to templates in the system, therefore they need to be added manually one by one when sending them out by email.
What problems is the product solving and how is that benefiting you?
Automated voicemails - speeding up my ability to call more people. Management of touch points - keeps me organized and consistent. Email blasts - allows me to personalize each email and send them all at once. Visibility - allows our team to see what accounts are being worked and where each sales individual is on their sales activity. Having the ability to import data is very helpful. I like that the tool can tell if a contact has already been uploaded into the system so you're not duplicating efforts. Having the ability to store, edit and use different templates in the system has also proven to be very beneficial.
Recommendations to others considering the product:
If you're looking to automate your sales process, I'd recommend using SaleLoft. Your team will be able to seamlessly reach more prospects and streamline your overall sale cycle.


    Mark T.

Love it

  • December 12, 2019
  • Review provided by G2

What do you like best about the product?
It has the ability to set and forget emails
What do you dislike about the product?
Not much I can think of really. It has some small nuances, but nothing really I dislike
What problems is the product solving and how is that benefiting you?
Communicating with hundreds of people per week easily and effectively


    steve b.

Most necessary tool I use to do my job

  • December 12, 2019
  • Review provided by G2

What do you like best about the product?
I love the organized daily task management
What do you dislike about the product?
The connection with Gmail is inconsistent from time to time
What problems is the product solving and how is that benefiting you?
Launching markets is difficult with many moving pieces. I have so many things to do and can't always effectively track and keep up on my outbound. This is a priceless tool for me to be successful


    Ciarra B.

Salesloft Review

  • December 12, 2019
  • Review provided by G2

What do you like best about the product?
How it keeps me up to date on my daily tasks and makes calls a lot easier and more efficient to make. I like how I can see every conversation that I have had with a potential client. One of my favorite things is how my contacts are separated by time zone.
What do you dislike about the product?
Removing dead emails from cadences takes a long time. I wish it automatically removed people from my cadence that do not have an email or phone number.
What problems is the product solving and how is that benefiting you?
Keeping my leads organized, making sure not contacting them too often. It is 10xs faster to make calls now. I am able to get a lot more calls done in a day.
Recommendations to others considering the product:
It's a great tool for an outbound call team. I would highly recommend.


    Michael B.

Great Prospecting Tool

  • December 12, 2019
  • Review provided by G2

What do you like best about the product?
Sales loft is easy to use and a solid suite of contact tools. The sample cadences are excellent as are the best practice recommendations. The SalesLoft customer service and training is also excellent.
What do you dislike about the product?
Sometimes the quality of the VOIP connections when using the dialer can be poor.
What problems is the product solving and how is that benefiting you?
I have been able to greatly expand my ability to reach 100's of contacts on a weekly basis and it's use has generated lots of activity resulting in a growing prospect funnel.
Recommendations to others considering the product:
Follow the SalesLoft cadence best practices and guidelines as provided for the best results. They have a library of recommendations. Thanks!


    Marketing and Advertising

The Go-To Tool for Prospecting

  • December 12, 2019
  • Review provided by G2

What do you like best about the product?
I absolutely love the ability to customize messaging when it is needed and to automate when it is necessary. Having the freedom to include dynamic tags helps to also give a personalized feel when time is tight and messaging is the same for multiple prospects. I really enjoy being able to then see the activity that a prospect has with my email and website in order to track my success. I can also check out analytics to see how I am doing week over week.
What do you dislike about the product?
I am not a huge fan of the toggle for A/B testing. I wish there was a way to "assign" certain contacts in a cadence to certain messaging, rather than just an even split down the middle. This would make it easier for me to segement prospects based on their business model and then be able to send case studies based on their industry or consumer base. This would add to personalization but could still have the automation piece that is so crucial to Salesloft as a whole.
What problems is the product solving and how is that benefiting you?
I am solving the issues of time doing the same thing over and over again. The biggest benefit I have noticed is that the ability to send out messaging to dozens of prospects at the click of a button. I am able to use my creativity when I have the time, rather than rushing to get it done just to send out the same message 43 times.
Recommendations to others considering the product:
I recommend doing your research and making sure that you will be sending out many different cadence messages to many different people. Salesloft is all about volume!


    Shannon H.

Easiest tool to keep track of prospects, activity and cadences.

  • December 12, 2019
  • Review provided by G2

What do you like best about the product?
I like how I can see when a prospect has clicked or opened my emails - it gives me insight about warm leads.
What do you dislike about the product?
I think that the activity/analytics can be tracked better.
What problems is the product solving and how is that benefiting you?
I have reminders out on many of my prospects that help me remember to follow up with them and circle back.


    Information Technology and Services

Makes my life 1000x easier

  • December 12, 2019
  • Review provided by G2

What do you like best about the product?
- UX
- Cadence creation
- Automatic emails
- Ease of personalisation
- Ease of dialler
- Salesloft/Salesforce connection works really well
What do you dislike about the product?
When people are in a cadence it is not the easiest to mass-skip a step!
What problems is the product solving and how is that benefiting you?
I have solved the problem of inefficiency, I am able to send out a lot more emails and also calls then i would with just gmail
Recommendations to others considering the product:
If you are in sales it will massively help!