Salesloft
SalesloftReviews from AWS customer
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4,098 reviews
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Intuitive and Robust - All in one.
What do you like best about the product?
I like the simple layout of SalesLoft. It's very intuitive to pick up quickly and I was able to get my team running quickly. I can very easily dive into the data, either in salesloft or salesforce and quickly coach my team up on areas that might be an opportunity for improvement. Everything is easy to access and laid out well. Cadences are especially simple to build.
What do you dislike about the product?
Some of the more technical aspects can be a bit cumbersome to onboard. I didn't like that I had to wait on SalesLoft support for my Custom Domain - although they were very quick to respond. I was largely able to get most of my instance up and running without salesloft support, but I would like to be able to do it all myself or within my own org. I understand some of this simply isn't possible, given the technology, so maybe a kickoff call to cover those aspects would be valuable.
What problems is the product solving and how is that benefiting you?
My team is able to be much more efficient with their outreach across all major channels and this has allowed us to utilize some of the less well known channels as well. The ability to automate steps in the cadence and include intent intelligence is a game changer. This is the biggest benefit I see over all of salesloft's competitors.
Recommendations to others considering the product:
I was between SalesLoft and Outreach. Both tools are good (though I think SalesLoft has the edge with their roadmap), Outreach had horrific support in my experience. SalesLoft is entirely the opposite. Support is best-in-class.
Salesloft - The best Sales tool we have ever purchased!
What do you like best about the product?
Visibility, Automation, Cadences. It is such an essential tool for any Sales team. Having the ability to see where a team member is at any point is absolutely a game-changer. The integrations for various tools in use and on the "want" list made enabling Salesloft pain-free too.
What do you dislike about the product?
I have to use Zoom instead of MS Teams. I haven't checked the roadmap for Salesloft in a while, maybe they are working to integrate Teams since Microsoft has drastically improved their platform.
What problems is the product solving and how is that benefiting you?
The ability to get that "speed to lead" so we can automate a response while booking an appointment at the same time. Also, providing the sales manager the ability to make sure their team is hitting their numbers without having to go digging for the data. It is right there and waiting for you.
Generally a good platform but have had frequent technical issues.
What do you like best about the product?
Cadences, view into my team's activity, calling with randomized local numbers, templates, Email tracking
What do you dislike about the product?
We've found it to be buggy sporadically. Our AM and support has generally been responsive but when your whole sales team calls off the platform, we really need 100% uptime.
What problems is the product solving and how is that benefiting you?
The most important use case here is logging all our emails, calls and activity, that solves the relevant obvious problems.
SalesLoft has made calling easier and more visible
What do you like best about the product?
SalesLoft has a lot of great features. We heavily utilize cadences as a way to engage with our leads & customers. The granularity on reporting in Salesforce and SalesLoft has helped us hone which cadences, email templates, and times of day work best for our customers.
What do you dislike about the product?
This is tough to answer, the functionality, response time from the team/support, and overall product stability is significantly better than the previous product. We'd like to be able to skip steps automatically for people who don't have emails on their lead, but this is something that is in the works. There are no major pitfalls to the system.
What problems is the product solving and how is that benefiting you?
We are solving the time to call leads, recording of calls, accountable follow up, personalization of follow up, and data metrics. We have realized that were using 4 tools to do what 1 can, we've held our reps and ourselves accountable for follow up, we've been having more meaningful conversations.
Recommendations to others considering the product:
SalesLoft has a team that is truly partnering with you to learn your business and make the tool more effective. Their support team is top notch! I was a skeptic, especially with a failed Outreach launch. SalesLoft has allowed us to call more and email effectively.
Invaluable resource for our team
What do you like best about the product?
The ability to get large volumes of highly targeted activity out to prospects and clients.
What do you dislike about the product?
Hard to think of anything negative here...
What problems is the product solving and how is that benefiting you?
Salesloft has helped our sales team to dramatically improve our prospecting and outreach efficiency.
A tool that helps you test different ideas for email cadences - a requirement in a sales environment
What do you like best about the product?
Personalised emails are what prospects appreciate (and respond to). With a tool like SalesLoft you are able to do that without having to spend hours with manual data entry - love the tool and could not imagine my day without it!
What do you dislike about the product?
The integration with SugarCRM needs to be optimised - more a matter of needing to work on this integration than a problem with SalesLoft itself
What problems is the product solving and how is that benefiting you?
No longer having to write each email myself, am now able to have my templates in different languages (cover German, Spanish and English languages)
Recommendations to others considering the product:
You have to use it!
User-friendly, Comprehensive Platform for Sales Automation, Sales Enablement, ABM
What do you like best about the product?
As someone formerly in sales (and now in marketing using Salesloft to help enable the sales team) I like:
- The ease of use
- Tracking abilities that sync to Salesforce
- Ability to add templates & snippets for different campaigns / ABM initiatives
- The real-time insights it provides sales that can be actioned on
- The ease of use
- Tracking abilities that sync to Salesforce
- Ability to add templates & snippets for different campaigns / ABM initiatives
- The real-time insights it provides sales that can be actioned on
What do you dislike about the product?
The reporting functionality has gotten a lot better since I first started using Salesloft over 5 years ago - but there's still a few areas I'd like Salesloft to continue to improve upon to get better insights into what's working best.
What problems is the product solving and how is that benefiting you?
Currently it's allowing us to have easier access to enable sales with information on campaign & lead followup in a system they actually use & can adapt.
The best prospecting tool (if you can afford it)
What do you like best about the product?
Salesloft gives you all the prospecting possibilities you need and of course a salesforce integration which is really valuable / and also a perfect linkedin & sales navigator integration.
What do you dislike about the product?
Maybe the major drawback is its complexity.There are a lot of options which can be a bit stressful when you discover the tool. And it's a bit expensive.
What problems is the product solving and how is that benefiting you?
Salesloft allows me to have a really good follow on every mailing cadences I create. It reduces a lot the amount of mistake you do. The recording function of the calls made is really cool too.
Recommendations to others considering the product:
If you can afford this tool it's probably the best you can find on the market right now. It's really easy to use and customer centric, don't hesitate to try it
Excellent product
What do you like best about the product?
Automatic logging of all activity (calls, emails, notes, Linked In Sales Navigator) to Salesforce. Call recordings. Easy to edit Contact and Account data that'll sync back to Salesforce within minutes. Much easier to use than Salesforce.
Best thing is cadences. Love it. I am able to set up a sequence of events like email a prospect and then same day follow them on Linked In, the next day I call them, the day after I email again and text them. It's really nice to set up a regular cadence and then just add a prospect to the list. The system reminds me of what I need to do next and gives me context so that I can connect seamlessly with them. I really enjoy using SalesLoft.
Best thing is cadences. Love it. I am able to set up a sequence of events like email a prospect and then same day follow them on Linked In, the next day I call them, the day after I email again and text them. It's really nice to set up a regular cadence and then just add a prospect to the list. The system reminds me of what I need to do next and gives me context so that I can connect seamlessly with them. I really enjoy using SalesLoft.
What do you dislike about the product?
I'm pretty satisfied and haven't found anything that stands out that I dislike.
What problems is the product solving and how is that benefiting you?
More easily log to SFDC. Reminders of what I need to do next, so I don't have to think as much about it. I let the system remind me of what step I'm on with a prospect. I'm much more efficient with my prospecting. I save a ton of time. I can get much more done in a day or a Power Hour with SalesLoft than without it.
Recommendations to others considering the product:
Less expensive than Outreach, very similar feature set, excellent support, knowledgeable sales staff. Fantastic purchasing and customer experience. highly recommended
A very good sales engagement and acceleration platform
What do you like best about the product?
Overall, SalesLoft is an easy platform to work with.
In addition, their customer success and implementation teams are doing a very good job and provide great support and service.
The implementation was easy and the daily use is very intuitive (for the admins and other users) .
There's a good integration with Salesforce, Slack and other sales tools.
We currently use the platform for our direct sellers and SDRs.
In addition, their customer success and implementation teams are doing a very good job and provide great support and service.
The implementation was easy and the daily use is very intuitive (for the admins and other users) .
There's a good integration with Salesforce, Slack and other sales tools.
We currently use the platform for our direct sellers and SDRs.
What do you dislike about the product?
Currently nothing major. We didn't like that you can't do automation rules during the weekends but now it's been solved.
What problems is the product solving and how is that benefiting you?
- General Sales Engagement with prospects across many roles (AEs, SDRs, AMs)
Recommendations to others considering the product:
A very good solution when the sales team is mature and relatively large.
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