Salesloft
SalesloftReviews from AWS customer
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Head of Business Development at Mention Me - managing a team of inbound and outbound SDRs
What do you like best about the product?
visibility of team KPIs, encourages them to be more personalised.
What do you dislike about the product?
The 'office hours' does not work well, both times my team have done it they have gone, they have to wait for lots of other peoples questions to be answered and then both times either they ran out of time and didn't get round to answering their question, or they asked them to raise a ticket. Would be much better to have someone we can directly email and ask.
Would also like the capacity of seeing performance month-on-month in graphs rather than having to create new views to compare.
Would also like the capacity of seeing performance month-on-month in graphs rather than having to create new views to compare.
What problems is the product solving and how is that benefiting you?
keeping up SDR activity in order to generate opportunities
Great Prospecting Solution
What do you like best about the product?
Simple, intuitive, and almost a no brainer for onboarding new SDR, getting them ready to go within days and perform within the first weeks from hire.
Integrates flawlessly with SFDC. Easy to build and share team cadences to ensure operational and messaging alignment.
Moreover, even though there are many great solutions out there, rare are those who invest and provide high-quality supporting content (articles, webinars...) for the entire sales organization from reps to leaders, as Salesloft does.
The cherry on top - their customer-oriented approach. Very responsive and always helpful, regardless of who you contact.
Integrates flawlessly with SFDC. Easy to build and share team cadences to ensure operational and messaging alignment.
Moreover, even though there are many great solutions out there, rare are those who invest and provide high-quality supporting content (articles, webinars...) for the entire sales organization from reps to leaders, as Salesloft does.
The cherry on top - their customer-oriented approach. Very responsive and always helpful, regardless of who you contact.
What do you dislike about the product?
Improve Analytics Dashboard and the account base view which is a bit of a mess in terms of visibility.
It would have also been amazing if there was a Lead Generation component within the platform. Essentially making it a one-stop-shop solution for SDRs.
Missing a deep call analysis, that even though we are using their dialler, and had to use an additional provider.
Smarter automation logics, so to build cadences that every variant in step has a specific trigger that will redirect to the relevant variant on the next step.
It would have also been amazing if there was a Lead Generation component within the platform. Essentially making it a one-stop-shop solution for SDRs.
Missing a deep call analysis, that even though we are using their dialler, and had to use an additional provider.
Smarter automation logics, so to build cadences that every variant in step has a specific trigger that will redirect to the relevant variant on the next step.
What problems is the product solving and how is that benefiting you?
Helps automate all tasks and prospecting activities by SDRs so they can spend more time providing value to their prospects.
An all in one solution that combines email, Linkedin, and call (dialer) activities.
An all in one solution that combines email, Linkedin, and call (dialer) activities.
Recommendations to others considering the product:
Good value for money. Ensure you optimize all features.
Great platform, with great visibility into data
What do you like best about the product?
- strong visibility into key metrics
- additional integrations to vary cadence structures
- simplicity of use and strong workflows
- all prospect information in one place or ease to get to relevant info
- additional integrations to vary cadence structures
- simplicity of use and strong workflows
- all prospect information in one place or ease to get to relevant info
What do you dislike about the product?
- email tracking could be improved, often get multiple opens especially when opening through mobile email apps
What problems is the product solving and how is that benefiting you?
- Have been able to get much better visibility into what is working and what is not, over my previous sales automation tool
- improved workflow when executing cadences
- improved workflow when executing cadences
Speed up the Pipeline
What do you like best about the product?
Giving salespeople time back to prospect and qualify leads better and don't get hold down by the admin in the back
What do you dislike about the product?
It would be great to see integrations into tools like WhatsApp, Line, for quicker comms. Also an additional feature to load responses from LinkedIn back into SalesLoft
What problems is the product solving and how is that benefiting you?
We had a massive burden of admin work on the back to track relevant data from our leads and prospects. With salesloft we've been able to increase the number of outreaches by 8x
Recommendations to others considering the product:
It ticks a lot of boxes and you will see results within 2 months of implementations
SalesLoft user (Team Manager)
What do you like best about the product?
Especially lately, SalesLoft is updating many existing features and continuously adding new ones! There is a section where you can see all the updates and it is very nicely made - clear and informative. Also their support is great; their customer managers are responsive, patient, available, informative and always try to solve issues and suggest new things.
What do you dislike about the product?
Some features, especially related to usage analytics and cadences, are not as user friendly and simple to use or understand, but it seems that they are aware of it as they always collect feedback and run workshop sessions where they address the topics and give updates in case they are or will be working on solving these issues.
What problems is the product solving and how is that benefiting you?
Sales outreach through multiple channels - phone, email, LinkedIn Sales Navigator, video msg with Vidyard integration etc., cadences set up & management, campaigns execution, performance management...
Recommendations to others considering the product:
In comparison to other tools in the same category, SalesLoft is one of the best ones. There are some features that need improvement but some of these are the same as their competition face and, in general, it seems that the company is actively working on UX improvements. They are also listening to clients feedback and the support is one of the best ones I experienced.
Great product!
What do you like best about the product?
SalesLoft is an essential tool for our BDR team. Our onboarding was quick, the platform is intuitive and saw an immediate return on our investment.
What do you dislike about the product?
The support team generally quick, but works only through email and not over phone calls.
What problems is the product solving and how is that benefiting you?
Faster response times to leads
Consistent and approved BDR messaging
Easy to onboard and train new reps
Improved collaboration with sales/marketing
Consistent and approved BDR messaging
Easy to onboard and train new reps
Improved collaboration with sales/marketing
Efficiency.
What do you like best about the product?
Ability to plan and oversee out bounding.
What do you dislike about the product?
Pausing and skipping steps in cadences, removing contacts.
What problems is the product solving and how is that benefiting you?
Organised outbounding. High level of personalised cadences. Cadences with multiple touch points.
Automatised inbound cadences.
Automatised inbound cadences.
Very complete and easy to use tool
What do you like best about the product?
Very easy to synch with Salesforce
Very easy to create automation to help sales gain time
Good onboarding and easy to use
Very easy to create automation to help sales gain time
Good onboarding and easy to use
What do you dislike about the product?
Not able to have translated templates (need to create 1 template and 1 cadence per language) + the tags are not translated.
What problems is the product solving and how is that benefiting you?
Reach more people with personalized emails + easier to organize sale's time
Recommendations to others considering the product:
The tool was very easy to implement. Since we have it, Sales have gained inefficiency and are easily following the processes.
The salesforce synch allows everything to be synched.
The salesforce synch allows everything to be synched.
Great analytical tool to measure performance
What do you like best about the product?
Analytics to see where reps need support and where they are great at
What do you dislike about the product?
the sync with CRM is not working often times
What problems is the product solving and how is that benefiting you?
The ability to automate some things, collaborate within the team and get a great overview of where reps need help and where they are excelling
Simple but Comprehensive, Flexible and Easy to Adopt
What do you like best about the product?
Cadences allow us to drive best practices in our outbound prospecting as well as gain KPI's and insights across the various teams, territories and medium of communication. Alongside this, the ability to manage mutliple cadences, either in the platform or via the Salesloft Connect for Salesforce, gives our teams the flexibility to focus on what is most relevant to each of them, when they need to.
What do you dislike about the product?
The integrations with salesforce, while good, could be improved by embedding more of the salesloft UI within Salesforce (cadence step and next steps for example). Alongside this, we struggle with the account management within Salesloft due to our Salesforce accounts being similar, but across multiple countries, which all combine into one account in Salesloft.
What problems is the product solving and how is that benefiting you?
Prior to salesloft, we had no structure or visibility of the outbound prospecting - how many calls per lead, emails per lead, etc. It was impossible to standardise our prospecting methodology, but continue to allow flexibility in messaging. Salesloft has also provided us with some key automation, using standard functionality which reduces the time it takes for an SDR to book meetings and complete the data necessary.
Recommendations to others considering the product:
High reccomended for both admin's and users.
For admins: the resources available, customer success team, support team and ongoing webinars and content, is phenomenal.
For users: it's easy to adopt, flexible enough to do what you need, and helps drive activity levels and engagement of your prospect.
For admins: the resources available, customer success team, support team and ongoing webinars and content, is phenomenal.
For users: it's easy to adopt, flexible enough to do what you need, and helps drive activity levels and engagement of your prospect.
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