Salesloft
SalesloftReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
4,098 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great way to increase productivity
What do you like best about the product?
Salesloft truly eases the life of Reps. It simplifies, organizes and streamlines the Lead Pipeline and the activities within. Surely a time saver for Sales, provides a great overview of upcoming activities and the cadences can be tailored any way we want. Integration was fairly easy and the Salesloft Team was really flexible and highly reactive all along. The built in VoiP solution & email tracking also works well and makes sure we won't miss a single contact activity from our reports. Same goes for the analytics and dashboards, which could be easily integrated in Salesforce for management view.
What do you dislike about the product?
We were obviously aware, so it's not a real complaint, but the only thing to dislike is that Opportunity management is missing yet.
What problems is the product solving and how is that benefiting you?
Take a look above at what we liked best, all the things which appealed to us either solved one or more problems or improved existing processes at the same time. Cadences streamlined the lead process, simplified cockpit saves time for all Sales Reps, customization makes it possible to be user friendly and easy to like, built in dashboards & analytics gave a great overview even while default, VoiP works better and more reliable than our previous solution. Plenty of benefits.
Recommendations to others considering the product:
Make sure to compare features which will be actually used by your Reps against technical aspects. Do trials and demos where USERS are present and can ask their questions. Compare internal analytics and the flexibility of cadences.
All the right parts, but it doesn't quite come together
What do you like best about the product?
Salesloft has built a tool that has all the the right components in place for a sales engagement platform. It has two-way communication with Salesforce, plug-ins with LinkedIn, Marketo, and various other BI tools. The ability to build your campaign is intuitive and clean.
What do you dislike about the product?
Performance was a problem. The company was utilizing Macbook Airs for laptops and there was a constant back and forth between Salesloft and our sales ops team on where the performance issues stemmed from. They blamed our computers that were new 2019 Macbook Airs with 16GB of RAM. I think if their platform is having trouble running on a brand new computer with enough RAM, they need to rethink the resource requirements for their solution.
While they have all the right data available from SFDC and other sources, it's not laid out well. The data is hard to find.
In general, there were some flaws with usability. For starters, LinkedIn messaging was very difficult because they gave you a tiny window that only showed two lines of text. The uploading of contacts or leads into the system isn't overly difficult, but due to the restrictions of the data flow, you could only use SFDC data as custom fields. A CSV upload with names, emails and company names that you could customize would have been easier to manage.
While they have all the right data available from SFDC and other sources, it's not laid out well. The data is hard to find.
In general, there were some flaws with usability. For starters, LinkedIn messaging was very difficult because they gave you a tiny window that only showed two lines of text. The uploading of contacts or leads into the system isn't overly difficult, but due to the restrictions of the data flow, you could only use SFDC data as custom fields. A CSV upload with names, emails and company names that you could customize would have been easier to manage.
What problems is the product solving and how is that benefiting you?
Salesloft helps unify prospecting efforts by not only creating an efficiency of messaging, but transparency to see the methods and results. Ultimately this helps the entire sales orgs to take the best of everyone's efforts to best engage with our customers.
Salesloft review from a 4 years user
What do you like best about the product?
Functionality is awesome, but not unique to Salesloft. What sets them apart for me is the User Interface
What do you dislike about the product?
Honestly, nothing. The UK supposed used to be limited but now it's really strong.
What problems is the product solving and how is that benefiting you?
Our SDR team use it to structure, organize, and automate their prospecting efforts. We couldn't function efficiently without it.
Recommendations to others considering the product:
Go get a full demo of Saleloft and other vendors, ask for clear details on the difference at a feature level as I don't believe there is much different then if you can, get hands-on with both, that's when you will get a feel for the differences in UI and UX and you'll make the right decision for you and your team.
Salesloft is great for efficient outbounding
What do you like best about the product?
I love that you can mass email with the click of one button, as well as make quick dials using a call cadence. It is easy to organize cadences and the interface is streamlined. the settings are easy to access and you can pick up on learning the platform in a day easily!
What do you dislike about the product?
sometimes the salesforce and salesloft integration can be slow or glitchy, i think this is mostly due to salesforce not salesloft!
What problems is the product solving and how is that benefiting you?
Problems solved are through out-bounding quickly and efficiently. Much better than working through salesforce. Benefits come from being able to hit a larger audience each day which increases meetings scheduled
Recommendations to others considering the product:
definitely try it out, best out-bounding tool i have ever used.
Great product, great team, great results
What do you like best about the product?
The team:
- All the interactions I've had with people in the company have been fantastic. From the VP Sales, CMO, support teams to Customer Success. Everyone has been enthusiastic, very supportive, and keen to help our company achieve our goals beyond just using their product. You can tell from the outside that Salesloft have a good culture on the inside
- They support you with more than just their product. Making introductions to other sales leaders, sharing knowledge or wherever they can. They are a partner vs a vendor
- 75% of our revenue comes from outbound, salesloft has been a critical part of that success and we love seeing how their product evolves over time and releasing products that have material impacts like better data analysis, conversation intelligence etc. Feedback is listened to and executed upon.
- i love their conversation intelligence tool. Its a game changer
- All the interactions I've had with people in the company have been fantastic. From the VP Sales, CMO, support teams to Customer Success. Everyone has been enthusiastic, very supportive, and keen to help our company achieve our goals beyond just using their product. You can tell from the outside that Salesloft have a good culture on the inside
- They support you with more than just their product. Making introductions to other sales leaders, sharing knowledge or wherever they can. They are a partner vs a vendor
- 75% of our revenue comes from outbound, salesloft has been a critical part of that success and we love seeing how their product evolves over time and releasing products that have material impacts like better data analysis, conversation intelligence etc. Feedback is listened to and executed upon.
- i love their conversation intelligence tool. Its a game changer
What do you dislike about the product?
- no live support chat, or live chat to give product feedback.
- cadences aren't 'smart'. For example, there are no ability to do "If X accepts linkedin request then do Y... if not then do Z"
- data can be inaccurate making it harder to direct which levers need to be improved upon for SDRs. It can be difficult to distinguish if reply rates or # of emails sent are in fact from cold outreach or from speaking to existing customers.
- cadences aren't 'smart'. For example, there are no ability to do "If X accepts linkedin request then do Y... if not then do Z"
- data can be inaccurate making it harder to direct which levers need to be improved upon for SDRs. It can be difficult to distinguish if reply rates or # of emails sent are in fact from cold outreach or from speaking to existing customers.
What problems is the product solving and how is that benefiting you?
we are 75% outbound, salesloft is the backbone to the business.
We have been able to execute a 'personalization at scale' project by making use of the template, snippet and cadence libraries that permit new SDRs to creatively design their outreach but within the framework and guidelines of the company. Striking a perfect balance between autonomy and executing the company vision
We have been able to execute a 'personalization at scale' project by making use of the template, snippet and cadence libraries that permit new SDRs to creatively design their outreach but within the framework and guidelines of the company. Striking a perfect balance between autonomy and executing the company vision
It just makes sense.
What do you like best about the product?
Easily managed sales process, never miss a beat or forget where you are in your outreach
What do you dislike about the product?
When going live you should get a demo from a salesloft sales rep who uses it daily - all singing, all dancing.
What problems is the product solving and how is that benefiting you?
Don't lose track of sales opportunities
And contact people on the communication medium they like to be contacted on
And contact people on the communication medium they like to be contacted on
Recommendations to others considering the product:
Get it integrating with salesforce as soon as possible
Partnership of choice for accelerating your Sales Funnel
What do you like best about the product?
Onboarding experience is phenomenal. I have enabled many third-party software solutions on the Salesforce platform for multiple customers and Salesloft has by far the more professional, well organized, and details process for getting customers setup for success with their solution. I would consider their process to be a “gold-standard” for customer onboarding.
What do you dislike about the product?
While the premier success team keeps us to a very structured timeline, it would be nice to provide a "cumulative" email following each onboarding session that includes the information from all previous sessions instead of just the last one - would just save me a few minutes hunting through my inbox for a previous meeting's follow-up content. Otherwise, keep up the amazing work.
What problems is the product solving and how is that benefiting you?
Scaling our outbound prospecting without adding more sellers. Expecting increased number of at-bats and better data on what messaging works best for different personas we are targeting with our products and services.
Recommendations to others considering the product:
Definitely a full-featured, well-thought out product. But their premier consulting and support teams are some of the best I've ever worked with in my +12 years managing Marketing & Sales technology platforms.
meets sales outbound team expectations
What do you like best about the product?
two way sync with salesforce, easy onboarding, helpful customer success and support teams, intuitive cadences and user interface
What do you dislike about the product?
email sending limits, more automation rules options, catching OOO responses and pausing cadences in such case, posibility to create dashboards within Loft
What problems is the product solving and how is that benefiting you?
helping with creating campaign process automized, good for small sales teams, helping to easily do cold calls and track statistics and store recordings, all in all creating sales outbound process more seamless and less time consuming due to good automated processes that can be set by admins in the background
Salesloft helps me to manage my campaigns clearly and effectively.
What do you like best about the product?
Salesloft helps me to manage my campaigns clearly and effectively. It gives great analytics into what my prospects are doing with my emails and allows me to set up relevant cadences to target them.
What do you dislike about the product?
There isn't much I dislike, the live feed is useful although there have been a few occasions where I'll call into a prospect after them seemingly viewing my email, reference the email and they claim to not have read it. Maybe greater insight into the analytics would be useful.
What problems is the product solving and how is that benefiting you?
Helps me manage my campaigns and cadences more effectively
Recommendations to others considering the product:
If you struggle to manage your campaigns and cadences then this is a great way to stay focussed and on track
Good Tool, Could Be Better...
What do you like best about the product?
Automation of engagement activities really does help improve our sales teams' productivity. I really like the "Deals" section and the ability to track deal gaps.
Our CSM and support team have also been extremely helpful in providing guidance, best practices, and support.
Our CSM and support team have also been extremely helpful in providing guidance, best practices, and support.
What do you dislike about the product?
Inability to customize the person layout, which makes it difficult for us to adopt SalesLoft exclusively for our lead qualification practices. While we'll use SalesLoft for activity automation, we still have to go into Salesforce for a few reasons:
1. We can customize the layout so fields are where they need to be.
2. We can use picklists, multiple picklists, and other non-text fields since SalesLoft does not support this when mapping from SalesLoft to Salesforce.
3. Lastly, the inability to disposition a meeting, add notes, etc, require us to go into the Event record in Salesforce to update specific fields.
1. We can customize the layout so fields are where they need to be.
2. We can use picklists, multiple picklists, and other non-text fields since SalesLoft does not support this when mapping from SalesLoft to Salesforce.
3. Lastly, the inability to disposition a meeting, add notes, etc, require us to go into the Event record in Salesforce to update specific fields.
What problems is the product solving and how is that benefiting you?
Eliminating the manual nature of high volume prospecting activities is always a positive outcome.
showing 2,301 - 2,310