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1,151 reviews
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    GoGee O.

Great product across all platforms

  • February 10, 2024
  • Review provided by G2

What do you like best about the product?
The great thing about Bitwarden apart from working well is that it is cross-platform. I use it on Windows, and my two Linux boxes (MX21 and Linux Mint. I also use it on all my Android devices, where it does come in handy when you can use Biometrics. I use It on my Samsung mobile and tablet. It also has a function where you can use a pin instead. This can sometimes come in useful. Most browsers have a plugin that can also be used and a stand-alone app you can install. You can also use it on a public computer by logging in via the browser but you must remember to log out afterwards (you can set a timeout to autolock). Also can generate new passwords.
What do you dislike about the product?
Haven't seen any downside at the moment.
What problems is the product solving and how is that benefiting you?
Managing passwords.


    Emanuele L.

Comprehensive solution at great value

  • February 10, 2024
  • Review provided by G2

What do you like best about the product?
Provides all the features I need for me as a freelancer: seamless password and email alias management, fast and secure passwordless logins, support for hardware tokens. Easy to use even for my familyCustomer support answers fast.
What do you dislike about the product?
I wish the option to sync the valut on refresh (i.e. with a swipe down) was on by default.
What problems is the product solving and how is that benefiting you?
Creating, storing, and sharing secure passwords; keeping track of password history; creating and storing email aliases (via third-party integrations).


    Non-Profit Organization Management

Great open source password manager.

  • February 09, 2024
  • Review provided by G2

What do you like best about the product?
Open source principles. Ability to organize things.
What do you dislike about the product?
Not sure the extension needs constant login. Could be more user friendly.
What problems is the product solving and how is that benefiting you?
Org level password management.


    Gilles S.

Very good with the service

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
password manager is nice and pretty easy to use. easy to install too.
What do you dislike about the product?
that I can't reset my personal master password.
What problems is the product solving and how is that benefiting you?
reset my account


    Food Production

Really secured and nice support

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
Chrome extension is really nice, all users adopts it. Support is reactive
What do you dislike about the product?
it's impossible to generate a send and creating a new account
What problems is the product solving and how is that benefiting you?
no more passwords on chrome or in excel !


    Andrés C.

Excelent! It feels very secure

  • February 07, 2024
  • Review provided by G2

What do you like best about the product?
It easy to use and to add new members to your organization.
The customer support answer fast.
What do you dislike about the product?
The payment process is a bit complicated.
What problems is the product solving and how is that benefiting you?
Helps me have an idea of how my employees are storing the company passwords.


    Individual & Family Services

Seamless transition of accounts

  • February 07, 2024
  • Review provided by G2

What do you like best about the product?
I have always appreciated Bitwarden for its function as a password manager, but after having trouble with my password and having to get a new account, Bitwarden not only functions wonderfully as a password manager but has excellent customer service. Customer service was quick and efficient and I have no complaints. I will continue to use Bitwarden as long as it continues to function as is.
What do you dislike about the product?
There are no downsides to using Bitwarden except when I forget my own password.
What problems is the product solving and how is that benefiting you?
Bitwarden was easily able to transfer my Premium account after having to delete and recreate an account for use.


    Information Technology and Services

Fantastic Software. Great Support

  • February 05, 2024
  • Review provided by G2

What do you like best about the product?
Bitwarden is a fantastic password manager. The UI is straight forward to use. The free tier makes good password management accessible to everyone.

On the desktop, the browser extensions work really well. I like how the password manager minimises itself to the system tray if you decide to manually copy passwords.

Sharing passwords with other people in your organisation is straight forward. No more sending passwords via messages.

Customer support is brilliant. Response times are very quick and very friendly.
What do you dislike about the product?
Minor points - would like to see some basic features introduced like

* The ability to drag and drop records into folders
* When saving a new record, go to the record rather than back to the main screen
What problems is the product solving and how is that benefiting you?
Improves security posture


    Sergio B.

Best value for money

  • February 04, 2024
  • Review provided by G2

What do you like best about the product?
Reliable password manager service at a good price. The free pricing tier is enough for most of the users, and it is one of the few platform that offers it. Besides the paid features come with a low price.
What do you dislike about the product?
I don't like that the emergency contact feature requires the emergency contact to register and create a bitwarden account.
What problems is the product solving and how is that benefiting you?
Having to store hundreds of passwords, and create unique safe passwords.


    Oscar G.

Robust security meets affordability for all

  • February 04, 2024
  • Review provided by G2

What do you like best about the product?
Im just gonna jump in; the one thing users should consider when using a password manager is, what is happening underneath the hood. Here is where Bitwarden wins. Their open source model is available for scrutiny by security experts and the community, this removes any worry that something egregious is happening within the Bitwarden company and allows the community to come together and find potential security risks.

Second thing; User friendly. I cannot tell you how many times my clients and I dropped a service because the implementation was just too difficult. Bitwarden is very easy to use, very easy to implement and integrate. I have it on my OSX, Linux and Windows machines, as well as my iPhone. The process of adding, editing and even updating passwords is just a striaght forward process. I always say; if you have to explain the user interface, you already failed. Bitwarden wins here, again.

Now lets talk about affordability. Right now, times are tight, so what does Bitwarden offer? A very generous array of features for invididuals to secure their computer without spending a single cent. How can you beat free, robust and dependable? Its the trifecta of awesomeness. Bitwarden also has 2FA capabilities, encrypted file storage, and more options for their very affordable paid plan. You'd think with the extra paid features you're gonna break your wallet but nope, once again, Bitwarden is priced perfectly and reasonably if you do decide you want more features.

As someone who dropped a certain password manager "Last" year or so, I picked up Bitwarden to replace that and I couldn't be happeier. I use Bitwarden every single day and if it wasn't for Bitwarden, me and my family would have gone bonkers with how many passwords we have floating between our paid services.

Last thing I want to talk about is their customer service. I recently reached out with an issue that I was absolutely sure the Bitwarden team was just gonna give me some canned response and send me off... NOPE! You are talking to real humans who actually take the time to respond and comprehend your issues. I cannot stand a company that just brushes off their clients because you're client #9000. Bitwarden treats you like client #1 at all times, every time.

A very special shoutout to Kirsty K, who was instrumental in attending to my issue within a day! Who does that anymore??? Bitwarden does.

Do yourselves a favor, drop whatever rinky dink password manager you're using and jump on Bitwarden, it is an S-Tier system, ran by professionals and guided by a very vocal and active community.

Come back and thank me later.



-Oscar
What do you dislike about the product?
The only one thing I wanted was more than 1GB of encrypted storage. I have ~12 GB'S of important documents, PDF's, excel sheets etc that I would like to drop into an encrypted medium. I know, im greedy, I get it. But gimme more storage!

Thank you.
What problems is the product solving and how is that benefiting you?
At a time where websites want you to sign up for an account for everything, Bitwarden steps in to help with password overload. Too many accounts, too many passwords. Well, im just gonna use the same one every time because its just too hard to keep making new passwords, potentially lose them or get hacked, and still have to worry about remaining functional on a day to day. This leaves people opened to hacks that will allow bad actos to fish out your repeated password across sites. With Bitwarden, just use the built in generator and BOOM, done. New password every time, for every account and all you have to be concerned with is the 1 master password. Do not let hackers see you slipping because you got lazy (as I did) and used the same password for everything.

Need to share a password? Bitwarden allows you to do this very securely to ensure that nobody gets hold of your secrets.

Bitwarden has also helped me personally with data breach alerts that I was (thankfully) able to quickly act on. Cant be too careful anymore. And for those who say "I have nothing to hide", you do not get to decide that, the bad actors do and they will use it against you. Protect yourselves with Bitwarden ASAP!