We use the solution to protect users' companies from spamming emails, phishing emails, malicious attachments and links, etc.
Barracuda Impersonation Protection
Barracuda NetworksExternal reviews
103 reviews
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External reviews are not included in the AWS star rating for the product.
A highly stable solution that protects users from spamming emails, phishing emails, and malicious attachments
What is our primary use case?
What is most valuable?
The most valuable features of Barracuda Email Protection are flexibility and customization.
What needs improvement?
The solution's graphical user interface (GUI) could be improved visually. The solution should enable users to view more details in the dashboard.
For how long have I used the solution?
I have been using Barracuda Email Protection for six months.
What do I think about the stability of the solution?
I rate the solution a nine out of ten for stability.
What do I think about the scalability of the solution?
More than 2,000 users are using the solution in our customer's organization.
I rate Barracuda Email Protection a nine out of ten for scalability.
How are customer service and support?
The solution’s technical support is very good.
How was the initial setup?
The solution’s initial setup is very easy.
What about the implementation team?
Depending on how many domains you have to configure with Barracuda, the solution's deployment takes one to two hours maximum.
What other advice do I have?
Overall, I rate Barracuda Email Protection a nine out of ten.
CxOs reports should be introduced
What do you like best about the product?
comprehansive dashboard and Incident response features. its ease of use
What do you dislike about the product?
need to improve false positive percentage.
What problems is the product solving and how is that benefiting you?
near real time identified of email related threats is good feature
A highly stable solution that can be used for email protection and forensics
What is our primary use case?
Barracuda Email Protection is used for email protection and forensics.
What is most valuable?
The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365. Barracuda Email Protection is totally integrated with Microsoft and provides protection for email, OneDrive, and SharePoint.
What needs improvement?
The solution's reporting mechanism is a little poor and could be improved. There is no reporting mechanism with regard to the incidents and the root cause analysis. The solution should provide full details about any incident that happens.
For how long have I used the solution?
I have been using Barracuda Email Protection for three years.
What do I think about the stability of the solution?
Barracuda Email Protection is a very stable solution.
I rate Barracuda Email Protection a nine out of ten for stability.
What do I think about the scalability of the solution?
Around 100 users use the solution in our organization.
I rate Barracuda Email Protection an eight out of ten for scalability.
Which solution did I use previously and why did I switch?
I have also worked with Microsoft Defender for email security. From a technical point of view, Barracuda Email Protection is much better than Microsoft Defender because it has more features related to forensic activities and phishing.
How was the initial setup?
The solution’s initial setup is very easy.
I rate Barracuda Email Protection ten out of ten for the ease of its initial setup.
What about the implementation team?
The solution’s deployment took a few hours. Two people from our company implemented the solution under the supervision of Barracuda.
What's my experience with pricing, setup cost, and licensing?
On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten.
What other advice do I have?
Barracuda Email Protection is deployed on the cloud in our organization.
Overall, I rate Barracuda Email Protection an eight out of ten.
Robust security features, scalability, and seamless deployment that ensure safeguarding against diverse email threats
What is our primary use case?
As a system integrator, our focus lies in delivering system integration as a service. Our approach is customer-centric, tailoring solutions based on individual client relationships. Suppose a scenario where a customer was using Office 365 and noticed a lack of attachment security in their inboxes due to missing Office 365 E or E5 licenses. This resulted in an influx of spam emails, recognizing the significant threat posed by email-based attacks. In response, we conducted an assessment and recommended Barracuda Total Email Protection. We seamlessly redirected Office 365 traffic to the existing Barracuda solution, effectively addressing the attachment security concerns.
How has it helped my organization?
It stands out as a leading vendor in the market. Its prowess extends beyond mere email attachment protection to include file classification, identification of malicious URLs, and cloud-based isolation for enhanced security.
What is most valuable?
The most valuable aspect includes attempts to spoof or compromise domains from external sources. In instances where these were not listed in the records already populated by Barracuda, this demonstrated the effectiveness of Barracuda's USB in addressing such security concerns.
What needs improvement?
Its stability features could benefit from continuous enhancement. There is room for improvement, particularly in reaching out to technical support during deployment.
What do I think about the stability of the solution?
I would rate it eight out of ten. While stability could see improvements, I must emphasize that Barracuda Email Protection has been instrumental in safeguarding against various attack methods. In the realm of security, I would confidently give it a perfect rating of ten, considering its robust defense against a multitude of attack vectors.
What do I think about the scalability of the solution?
The solution's scalability is noteworthy—it's a straightforward and highly scalable system. I would rate it ten out of ten.
How are customer service and support?
Regarding tech support in India, historically, we used local or regional support channels. To enhance the support experience, it would be beneficial to tailor support metrics to facilitate easier access for deployment engineers and customers.
How was the initial setup?
The initial setup was reasonably straightforward. While not overly complex, having some familiarity with other email protection solutions and an understanding of how MX records and the system's PTA record function proved beneficial. If you're acquainted with these aspects, deploying the solution becomes a smooth process.
What about the implementation team?
Deployment time is contingent on various factors, particularly the complexity of the architecture and the specific scenario. We facilitated the provisioning of a tenant on the AWS portal for the customer. We suggested pointing the proposed records from there to the Barracuda side. Once activated on the backend, it took approximately twenty-four hours for the records, including A records and PTA records, to be fully populated.
What was our ROI?
In terms of ROI, I can confidently state that all my customers have expressed satisfaction, leading to successful license renewals.
What's my experience with pricing, setup cost, and licensing?
Opting for a hosted solution would be a more advantageous choice for the customer. Managing all the equipment on-site carries the risk of potential failures and maintenance challenges.
What other advice do I have?
I highly recommend that customers explore all available options to leverage added advantages. Conducting a brief and successful trial can be instrumental in determining the most suitable Barracuda solution for their unique requirements. Overall, I would rate it nine out of ten.
The solution is highly scalable and competitively priced
What needs improvement?
The solution can be improved in terms of performance including web content filtering, and network configuration for better protection and enhanced functionality on mobile devices, including Android and iOS.
What do I think about the stability of the solution?
The product is stable.I rate it an eight out of ten.
What do I think about the scalability of the solution?
The product is scalable. We have 2000 users for the solution. We plan to increase it by 20%.
How are customer service and support?
The support is customer-friendly.
How was the initial setup?
Deployment requires the involvement of one administrator.
What's my experience with pricing, setup cost, and licensing?
The price is cheaper than other competitors.
Which other solutions did I evaluate?
I have worked with Symantec.
Review on Barracuda Impersonation Protection
What do you like best about the product?
Barracuda is an excellent software which detects malicious email sent and makes easy to remove it from the mailbox.
It also blocks the threat mail senders and helps to keep safe from targeted phishing attacks.
It is simple to use,setup,install,implement and integrate in any kind of business.
It also blocks the threat mail senders and helps to keep safe from targeted phishing attacks.
It is simple to use,setup,install,implement and integrate in any kind of business.
What do you dislike about the product?
The customer support is not that much easy to reach.Needs to do improvement on the same.
Also when we select multiple options it does not allow to do bulk actions.
The frequency of use is high in our organisation so the above actions could be improved.
Also when we select multiple options it does not allow to do bulk actions.
The frequency of use is high in our organisation so the above actions could be improved.
What problems is the product solving and how is that benefiting you?
Barracuda helps to protect against all email threat types,helps to reduce false positives and maintain a secure and safe communication environment.
It also offers advanced threat protection,spam filtering and archiving capabilities.
It also offers advanced threat protection,spam filtering and archiving capabilities.
An excellent email protection solution
What do you like best about the product?
It helps identify the more likely to be compromised accounts and identify high value assets that have to be protected
What do you dislike about the product?
It can take a while to set up correctly and can take a while to fully implement
What problems is the product solving and how is that benefiting you?
It helped us to identify and stablish a baseline for high value accounts.
Brilliant to see something which helps to protect from Phishing / Fraud alerts
What do you like best about the product?
I come up with this tool first time which has brilliant AI built technology. It understands the algoristhm and help to protect the user from fraud / phishing emails.
In every organisation there is some fraud come-up with this and this is brilliant technology which fight against it and protect the users from the fruads so that they dont get into the trap.
We had seen the number of features it has. Also its AI technology make this usniue.
In every organisation there is some fraud come-up with this and this is brilliant technology which fight against it and protect the users from the fruads so that they dont get into the trap.
We had seen the number of features it has. Also its AI technology make this usniue.
What do you dislike about the product?
I have never seen such type of product earlier. So this was the first time experience for me. When I got to know that there is some technology or tool which helps us from phishing email, I got too excited!!
The support it provides, it is tremendous to see. They try to solve all the queries whichever raised by customer and make it smooth for the users.
The support it provides, it is tremendous to see. They try to solve all the queries whichever raised by customer and make it smooth for the users.
What problems is the product solving and how is that benefiting you?
We faced with lot of phishing / fraud emails in our organisation which yields into big transaction of money. It leads to trap the employees, where they transfer the money by thinking that it was asked by their manager, seniors, directors, ceos, etc.
Sometimes, same emails comes as a project where employee thinks that it would be great if they act on it. But it is like a trap for them. Its AI technology is madeup like that, which understand its domain, IP, etc and understand that it is not the true email. This helps the employees or organisation to get into the trap and solve the biggest problem related to high transactions of money, involvement of fake works / projects and time management.
Sometimes, same emails comes as a project where employee thinks that it would be great if they act on it. But it is like a trap for them. Its AI technology is madeup like that, which understand its domain, IP, etc and understand that it is not the true email. This helps the employees or organisation to get into the trap and solve the biggest problem related to high transactions of money, involvement of fake works / projects and time management.
Product just works. I don't have to worry about it
What do you like best about the product?
Imersonation Protection just works. Once setup, which was fairly easy since I already had other Barracuda products setup, it started detecting potential fraud attempts. It gives you a confidence level for likelihood of spam and details what kind of attack type is used.
What do you dislike about the product?
Only stores the last 30 days of attacks. I'd like to be able to go back further in the event someone was compromised to track the initial breach.
What problems is the product solving and how is that benefiting you?
Stops spam and impersonation messages from even reaching the mailboxes of my users.
Great Experience
What do you like best about the product?
Nice combination of artificial intelligence and deep integration with Exchange, software is robust and effective
What do you dislike about the product?
The alert system needs improvement to reduce false positives
What problems is the product solving and how is that benefiting you?
Effective and robust proteccion
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