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    Barracuda Impersonation Protection

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    Deployed on AWS
    Defend your brand from impersonation attacks on your customers and business partners.
    4.4

    Overview

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    Barracuda Impersonation Protection uses Barracuda AI that leverages the metadata from internal, external, and historical emails to create an identity graph for each Microsoft 365 user. The identity graph uses email addresses, document types, names used, natural language analysis (NLP), and other data that define the unique communication patterns of an individual. These learned patterns allow Barracuda to identify behavioral, content, and link-forwarding anomalies in your company email communications. This real time protection secures your inbox from spear phishing, business email compromise, lateral phishing, and other targeted threats.

    AWS customers, or even organizations who are considering AWS, can take advantage of AWS Private Offers https://www.barracuda.com/solutions/aws/private-offer  to receive a specialized price quotation from Barracuda, allowing you to negotiate terms, conditions, even discounts, either directly or through your trusted partner.

    Highlights

    • Stop phishing and impersonation email attacks in real time. Get direct integration with Microsoft 365 to prevent personalized fraud attacks that traditional email gateways cannot detect in real time.
    • Outsmart targeted attacks with AI based threat detection. Secure your inboxes with an intelligent defense that learns your environment and detects social engineering attacks and messages sent with malicious intent.
    • Improve deliverability of your marketing messages, focusing your phishing protection beyond just high risk individuals. With Barracuda, you can scale your defenses to protect all employees equally.

    Details

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    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

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    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
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    Pricing

    Barracuda Impersonation Protection

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (1)

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    Dimension
    Description
    Cost/month
    Impersonation Protection
    Email Protection, Impersonation Protection, AWS, per User
    $3.80

    Vendor refund policy

    Please see Barracuda's website.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Usage information

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    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support Hours: Basic Support Hours: 8:00 AM - 5:00 PM PST, Monday through Friday. Email support offered 24x7. Phone Support offered without any phone trees. You will actually speak to a live person. Support Phone Numbers: North America - 408 342 5300 Europe - +44 (0) 1256 300 102 Australia - +612 8019 7254 China - +86 400 720 8200 Japan - +81 3 5436 6236 India - +91 804 904 8600 Germany, Austria, Switzerland - +43 (0) 508 100 800 Support Website: https://www.barracuda.com/support  Support Email:support@barracuda.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.4
    109 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    64%
    31%
    4%
    1%
    0%
    6 AWS reviews
    |
    103 external reviews
    External reviews are from G2  and PeerSpot .
    Robert Graham

    Security awareness training has reduced phishing risks and builds user resilience every day

    Reviewed on Apr 11, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Barracuda Email Protection  is that we regularly send out phishing line campaigns to our users to gauge engagement and implement training sessions with our users. It's a great way to see if the security training and awareness you are providing your users are paying dividends. We also use this to help train our users about the phishing and other forms of email attacks, as well as the general risk of cybercrime.

    Barracuda Email Protection  also allows us to test our endpoint protection product using a collection of file-based attacks.

    What is most valuable?

    The best features Barracuda Email Protection offers include training and reporting, SMS attack testing, and USB key attack testing.

    When I mention SMS and USB key attack testing, I find it great for those without any security training tools, particularly small businesses or those without in-house security teams.

    Barracuda Email Protection has positively impacted my organization by helping us meet requirements by our insurance to train users on the risk of phishing. However, the dated interface slows down what should be seamless adoption.

    What needs improvement?

    Barracuda Email Protection can be improved, as the setup was not as simple as it should have been. Additionally, some of the training that is supplied has a thick American accent which puts us off.

    Making the interface less confusing is essential, as it is almost too powerful, which leads to confusion.

    For how long have I used the solution?

    I have been using Barracuda Email Protection for six years and eight months.

    What do I think about the stability of the solution?

    Barracuda Email Protection is stable.

    What do I think about the scalability of the solution?

    Barracuda Email Protection is very scalable.

    How are customer service and support?

    The customer support is very responsive and proactive.

    Which solution did I use previously and why did I switch?

    Before using Barracuda Email Protection, I used the KnowBe4  KCM GRC  platform, which offered better prepared campaigns in the library and a more detailed platform with a lot of features.

    What was our ROI?

    I have seen a return on investment, as there are less problems for our security team, and our staff is more aware of how to use Barracuda Email Protection, as well as more aware of possible malware attacks via email.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing indicates that the cost was average. It was not expensive, neither was it affordable; it was average.

    Which other solutions did I evaluate?

    Before choosing Barracuda Email Protection, I evaluated other options, including Panda patch management and Barracuda backup.

    What other advice do I have?

    Barracuda Email Protection helps to strengthen the last line of defense, the human behind the keyboard.

    My advice for others looking into using Barracuda Email Protection is that its security awareness training is well suited for any company that provides email to its employees.

    I give this review a rating of nine.

    Charles Adams

    Security awareness training has strengthened our defenses and prevents more email-based threats

    Reviewed on Apr 07, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Barracuda Email Protection  is to educate people on how to be more aware of security risks in enterprise and home environments, and it also helps bolster the human element of cybersecurity.

    Through educating people, they learn how to prevent cyber insecurity and how they can handle cybersecurity when it appears.

    What is most valuable?

    The best features Barracuda Email Protection  offers include education, preventing, ease of use, training implementation, and default libraries.

    These features help my team educate people and make them aware of security risks.

    Barracuda Email Protection has positively impacted my organization by preventing possible malware attacks via emails, resulting in fewer password stealing incidents, more security awareness, and additional benefits.

    The additional benefits I mentioned are that Barracuda Email Protection has helped us learn more about other things that we did not know were present in our department or organization, so we have gained knowledge about other environments.

    What needs improvement?

    Barracuda Email Protection's filtering is very good but could be just slightly better; it does get 95% of the spam, but a couple get through in a week that are obviously spam.

    For how long have I used the solution?

    I have been using Barracuda Email Protection for four years and nine months.

    What other advice do I have?

    My advice for others looking into using Barracuda Email Protection is that it is a good add-on for Office 365 , and good guides are available to get set up to provide filtering quickly; it can give users the ability to approve their own blocked emails or set it to only allow admins to release, keeping a good audit log that details every action taken by support staff. I would rate this product highly based on my experience.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Bianca Will

    Email protection has reduced security incidents and now saves our team significant time daily

    Reviewed on Apr 07, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Barracuda Email Protection  is that when we originally signed up for Microsoft 365, their built-in DLP  was inadequate and rarely caught critical items that needed protection. We needed a better solution and started looking around, and Barracuda Email Protection  was cost-effective and performed well. For us, it is now performing spam filtering, business email continuity, DLP , malware and virus filtering, and URL review to ensure phishing emails do not get through.

    Barracuda Email Protection helped our team solve issues where our customers' emails were being detected as hacking attempts, so we used Barracuda Email Protection to protect them from being hacked.

    What is most valuable?

    Barracuda Email Protection offers cost-effective features that do not strain budgets, including training, implementation, custom templates, and default libraries.

    Barracuda Email Protection has positively impacted our organization by helping us save 55 to 65 percent of our time since it is easier to use, is affordable, and we are able to use it quickly. I calculated that time savings by noting that it was due to both less manual intervention and fewer incidents of customers complaining about their emails being hacked.

    What needs improvement?

    Barracuda Email Protection can be improved in that email pass-through occurs even when the domain is in many block lists, and it includes phishing for PayPal .

    Their DLP is somewhat inflexible and cannot handle custom additions. You either turn on the group of regulations you want to protect against, such as PCI DSS or credit cards, and take the default or you do not, with nothing outside of that.

    For how long have I used the solution?

    I have been using Barracuda Email Protection for five years.

    What do I think about the stability of the solution?

    Barracuda Email Protection is stable.

    What do I think about the scalability of the solution?

    Barracuda Email Protection is very scalable.

    How are customer service and support?

    The customer support for Barracuda Email Protection is very responsive and supportive.

    Which solution did I use previously and why did I switch?

    Before Barracuda Email Protection, I used the KCM CRC platform, which had better-prepared campaigns in the library and a more detailed platform with many features.

    How was the initial setup?

    My experience with pricing, setup cost, and licensing for Barracuda Email Protection was that it was cost-effective and affordable, and it did not cost us much, which was a positive impact on our organization.

    What about the implementation team?

    I purchased Barracuda Email Protection through the AWS Marketplace .

    What was our ROI?

    I have seen a return on investment, as there are fewer problems for the security team, our staff is more aware, and there are no more possible malware attacks via email.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing for Barracuda Email Protection was that it was cost-effective and affordable, and it did not cost us much, which was a positive impact on our organization.

    Which other solutions did I evaluate?

    Before choosing Barracuda Email Protection, I evaluated other options, specifically Proofpoint Insider Threat Management .

    What other advice do I have?

    I would definitely recommend Barracuda Email Protection due to the decent pricing. I wish the Microsoft 365 built-in tools were better, but Barracuda Email Protection does a good job of taking their place. For industries that need DLP on their email, such as healthcare, banking, and education, Barracuda Email Protection provides a reliable product for a good cost. Additional services include malware, antivirus filtering, URL filtering, spam protection, and business continuity, which are all valuable additions. The only issue we have experienced is that it sometimes takes a back-and-forth string of emails and decides randomly to encrypt it, so what was a benign conversation is now locked behind a wall for recipients. As the sender, I have no idea when it will decide to do this, and I have to remember to tag emails with a decrypting tag long before it happens or face the consequences. I give Barracuda Email Protection an overall rating of 9.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Vincent Rogers

    Security training has strengthened our phishing awareness and improved incident handling

    Reviewed on Apr 06, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Barracuda Email Protection  is that it helps to make companies aware of how a security breach is a mail away. With campaign and results, we can show how email security is important in today's society. This product can be used in order to educate people on how to be more aware of security risk in enterprise and home environments. It allows us to make sure we are on top of security awareness with our employees. The training helps employees think before clicking on a link.

    A quick specific example of how Barracuda Email Protection  helped my team is that it helped us bolster the human element of cybersecurity. We regularly send out phishing campaigns to our users to gauge engagement and then implement training sessions with our users. It's a great way to see if the security training and awareness we are providing to our users are paying dividends.

    What is most valuable?

    The best features Barracuda Email Protection offers include USB key attack testing.

    The USB key attack testing and prevention features have worked well for our organization because we were able to cover and prevent the general risk of cybercrime. It helped us to strengthen the last line of defense, the human behind the keyboard. The tool also allows us to test our endpoint protection product using the collection of file-based attacks.

    Barracuda Email Protection has positively impacted my organization because it has helped us to report on failures, including how far the fake attack got. It also includes in-built free training for users, as well as SMS and call training. This tool was supplied free without email security, so it comes at no cost.

    What needs improvement?

    Barracuda Email Protection can be improved as the setup was not as simple as it should have been. The interface is very outdated and cumbersome.

    The needed improvements include that the setup was somewhat complicated. They should invest in making it easier.

    For how long have I used the solution?

    I have been using Barracuda Email Protection for four years and eight months.

    What do I think about the stability of the solution?

    Barracuda Email Protection is stable.

    What do I think about the scalability of the solution?

    Barracuda Email Protection's scalability is very scalable.

    How are customer service and support?

    The customer support is very responsive and proactive.

    Which solution did I use previously and why did I switch?

    Previously, I used Barracuda Cloud-to-Cloud Backup .

    How was the initial setup?

    My experience with pricing, setup cost, and licensing is that it was cost-effective and affordable.

    Regarding reporting on failures, it has helped us as we have observed a 40% improvement in our organization, particularly in how we handle incidents and improve employee awareness.

    What about the implementation team?

    I purchased Barracuda Email Protection through the AWS Marketplace .

    What was our ROI?

    I have seen a return on investment because this tool was supplied free without email security, so it comes at no cost. That helped us save 6% of our income. The tool has helped us meet the requirement by our insurance to train users on the risk of phishing. However, the dated interface slows down what should be seamless adoption.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing is that it was cost-effective and affordable.

    Which other solutions did I evaluate?

    Before choosing Barracuda Email Protection, I evaluated other options including Barracuda Essentials and Barracuda Cloud Archiving.

    What other advice do I have?

    I do not have anything else to add about my main use case or how I have used Barracuda Email Protection.

    I do not have anything else to add about the features.

    I do not have any other improvements needed for Barracuda Email Protection that I have not mentioned yet.

    My advice for others looking into using Barracuda Email Protection is that it's great for those without any security training tools, particularly small businesses or those without in-house security teams. However, for larger customers, they will probably do it in-house within their dedicated team, so it can be more tailored to their organization. Microsoft 365 Defender  users will probably not need it either, as Microsoft's in-built tools have really come along and have a much better interface.

    I do not have any additional thoughts about Barracuda Email Protection before we wrap up.

    I would rate Barracuda Email Protection an eight out of ten because its setup is a bit difficult and not as simple as one could think.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    HirenShah

    Email protection has prevented ransomware and phishing and keeps our organization’s data safe

    Reviewed on Mar 12, 2026
    Review provided by PeerSpot

    What is our primary use case?

    We are still working with Barracuda Email Protection . The requirement for Barracuda Email Protection  is to ensure security over all emails that come into the office, so it protects us from all malicious code, phishing, and ransomware attacks. It saves us from all of them, and it also tells us if there is a vulnerability in any user.

    What is most valuable?

    The functions in Barracuda Email Protection that I find the most valuable are the way it is reported and the way the solution is given for a threat if it has found one. The way it has protected malicious mails from being delivered makes a huge impact.

    Threat Protection is a feature we use, which only gives us an advanced warning or an alert on any kind of malicious code coming in as an email.

    Link Protection for email security is very important and very useful. We do use Link Protection extensively.

    We do use Barracuda Data Protection functions, and the advantage we have is that the backed up data is protected from any possible attack that can come or any kind of hijack or data being misused. The Data Protection feature helps us ensure that the data is safe.

    Barracuda Email Protection helps us prevent accidental data leaks because it gives Link Protection, so you don't click a link by oversight or mistake thinking it is genuine. This ensures that your chances of being vulnerable are gone, and the data used for protection is also safe, so we don't see any kind of data leak coming through this.

    The main benefits Barracuda Email Protection provides for us are saving time and money because we don't run into any kind of attack or disruption in the mail service that we may face, including ransomware attacks. That is definitely important for us; the workflow is there but it is not that critical at this point. However, it is important to be protected and save money.

    What needs improvement?

    In my opinion, Barracuda Email Protection can improve by possibly adding more features towards zero trust capabilities or towards ensuring that the data protected is more secure, such as a vault. Additionally, the retrieval feature through Outlook, which is the email client that we use most, can be improved.

    For the purpose for which we use it, I see no lack of function in Barracuda Email Protection. The wishlist can always be there to enhance it, but from what it is meant to do, it is fairly up-to-date and modern.

    For how long have I used the solution?

    I have been working with Barracuda Email Protection for about six to seven years.

    What do I think about the stability of the solution?

    For stability, I would rate Barracuda Email Protection almost a nine.

    What do I think about the scalability of the solution?

    I would also rate the scalability of Barracuda Email Protection as a nine.

    How are customer service and support?

    We have not had too many technical issues, but I would rate technical support as an eight. They can still improve.

    How was the initial setup?

    The setup process for Barracuda Email Protection is quite simple. We did the setup ourselves; our team installed it.

    Which other solutions did I evaluate?

    We did compare Barracuda Email Protection with other products, specifically Check Point Harmony. We chose Barracuda Email Protection over Harmony because we found Barracuda Email Protection's strike rate on identifying detection was much higher. Second, we found Barracuda Email Protection's pricing to be far more comparable and reasonable than Harmony. Additionally, I found the speed of Harmony was not as good as Barracuda Email Protection.

    What other advice do I have?

    I would give Barracuda Email Protection a final mark of about nine. We strongly recommend users to go with Barracuda Email Protection.

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