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Reviews from AWS customer

2 AWS reviews

External reviews

103 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Effective and Reliable

  • December 05, 2024
  • Review provided by G2

What do you like best about the product?
The upside of using Impersonation Protection is that once it is set up, it learns the environment and users to work without any interaction. Easy to use and UI is straightforward.
What do you dislike about the product?
The only downside for Impersonation Protection is that we cannot submit false positives within the system. An email has to be sent separately outside of the system.
What problems is the product solving and how is that benefiting you?
The amount of spearphishing emails it finds provides efficiency to my workflow.


    Scott J.

A great product that has made security better

  • December 05, 2024
  • Review provided by G2

What do you like best about the product?
The ability to automatically sort through logs and bring problems to our attention.
What do you dislike about the product?
Nothing really. There are false positives but those are the ones where human interaction is able to determine that once we figure things out.
What problems is the product solving and how is that benefiting you?
Our SPAM protection, mail encryption, and security posture are all imporved with better details, more logical processing, and prompt alerting.


    Raghav Pandey

Improve reporting and integration while enjoying simple management

  • November 22, 2024
  • Review provided by PeerSpot

What is our primary use case?

Barracuda Email Protection is good for customers who don't have resources to manage email security. It is automated and easy to use. You just need to configure it, turn it on, and it works automatically. It's suitable for customers with up to a thousand users and does not require extensive customization.

What is most valuable?

The beauty of Barracuda Email Protection is that it is easy to manage and simple to deploy. While there is a lack of flexibility in terms of creating policies, this feature is beneficial for small customers who would prefer not to make multiple changes.

It is also known for providing excellent support, scoring ten out of ten in that aspect. However, Barracuda faces challenges with weak reporting and integration issues, particularly with their security awareness training platform.

What needs improvement?

Barracuda Email Protection needs better reporting and more robust integration with security awareness training platforms and third-party solutions. The fraud detection capability is not well-developed, with many false positives being reported, and there's no way to tune or modify the system.

Additionally, the solution lacks the ability to create custom rules or policies for VIP users, which is a significant drawback.

For how long have I used the solution?

I have used the solution for five years.

How are customer service and support?

For support, Barracuda is very good, rating it ten out of ten. It is considered one of the best OEMs in the industry for support.

Which solution did I use previously and why did I switch?

Barracuda is good for customers who lack the resources to manage email security. It works independently without needing much management.

However, if a customer requires extensive policy customization, Barracuda may not satisfy their needs.

Mimecast and ProPoint are other vendors, with Mimecast offering certain technologies that Barracuda does not.

What's my experience with pricing, setup cost, and licensing?

Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution.

What other advice do I have?

Whether I would recommend Barracuda Email Protection depends on the customer’s use case and budget. If there is no need for advanced DLP or custom rules and policies based on user groups, Barracuda could be a good solution. Its simplicity and ease of management are attractive, however, it may not be ideal for large teams seeking extensive customization.

I'd rate the solution eight out of ten.


    Financial Services

Very Handy if it fits your business case

  • August 30, 2024
  • Review provided by G2

What do you like best about the product?
I like the amount of visibility I can have
What do you dislike about the product?
I do not like the added cost of a single feature. Too lackluster to be sold singularly, and an advanced license is too pricy for a small-medium organization.
What problems is the product solving and how is that benefiting you?
Security


    Leisure, Travel & Tourism

Easy to setup, use and administrate

  • August 30, 2024
  • Review provided by G2

What do you like best about the product?
The Barracuda Impersonation Protection system is fantastic. There is a bit of setup, but nothing that can't easily be accomplished and Support is FANTASTIC!!
What do you dislike about the product?
I've not found any downsides to using this product.
What problems is the product solving and how is that benefiting you?
Keeping our email system clean and running the best that it can.


    Arjith K.

best security solutions

  • August 19, 2024
  • Review provided by G2

What do you like best about the product?
Among Barracuda Impersonation Protection’s key attributes is its state-of-the-art detection. This is made possible through machine learning algorithms which analyze emails’ readability and any anomalies indicative of hacking attempts. It, therefore, aids in recognizing complicated phishing scams that may go unnoticed by conventional techniques.
What do you dislike about the product?
I adore the feeling it brings. I have no resentment for it.
What problems is the product solving and how is that benefiting you?
Used to defeat email impersonation and phishing attacks, Barracuda Impersonation Protection is effective because it detects and blocks fraudulent emails through machine learning as well as AI. These strategies are designed to not only help organizations prevent unauthorized access into their networks that would otherwise compromise customer data but also stabilize their operational costs while enhancing business success on a large scale. At the same time this approach guarantees good response measures for repeated cyber threats thus ensuring smooth business uninterrupted.


    Professional Training & Coaching

The best tool to save yourself from Phishing Attacks!!

  • August 17, 2024
  • Review provided by G2

What do you like best about the product?
Barracuda Inpersonation Protection is very easy to use and implement. The customer support is great, team is always there to help. I use it frequently to safeguard myself from the phishing attacks and the features clubbed with ease of integration and accuracy add cherry on top of the cake. It is a great and must have tool if you want to be safe in this ever evolving IT world!
What do you dislike about the product?
There are no downsides that I am currently facing in my daily and frequent use of the Barracuda Impersonation Protection. I believe as the market and the technology evolves, they should just keep evolving with it.
What problems is the product solving and how is that benefiting you?
The Barracuda Impersonation Protection is solving the issue of detecting the spam emails that make it through the regular filters that the emails provide. It enhances the security providing the high profile clients with a great secure solution.


    Ankit S.

Good Phishing Protection Tool

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
AI and Machine learning capabilities which detects suspicious email behaviour and patterns.
Real time protection to catch the threat.
Integration with mostly market leading tools like Microsoft and Google.
What do you dislike about the product?
Little expensive as compared to other solutions.
Gives false positives which requires filtering.
Highly dependency on AI
What problems is the product solving and how is that benefiting you?
Impersonation Attacks
Phishing Emails
Social Engineering Threats
Zero Day Attacks


    Sumit K.

The Best Email Spoofing and Impersonation Detection Firewall

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
The best feature of Barracuda Impersonation Protection is to protect the entire mailbox from outside access and detect threats coming from unidentified access. It prevents unknown access, lowers the risk of financial loss, and security breaches.
What do you dislike about the product?
There is nothing to dislike about Barracuda, as it presents a very low risk for external protection. This is because it is a cloud-based platform that offers the best industry security without any worries about email password protection and the loss of email IDs or credentials.
What problems is the product solving and how is that benefiting you?
Protection against impersonation solves issues related to spam, theft, spoofing, mail credentials, financial loss, personality exposure, and internal business emails. Barracuda impersonation protection is a cloud-based technology that provides virtual and hardware network solutions, and uses AI to detect and prevent external threats. It offers numerous benefits, such as securing the domain, which can only be accessed by authorized persons, and preventing mail credential theft.


    Computer Software

Barracuda Impersonation

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
its easy to use ,you get all the information about the threats and why yhr email was blocked /allowed
What do you dislike about the product?
The Solution lacks customization options that are neede to tailor the spam filter and security setting
What problems is the product solving and how is that benefiting you?
Help in inbound and outbound spam filter