Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Utilizing Salesforce on a daily basis
What do you like best about the product?
The most helpful thing about Salesforce is the fact that it holds so much information in detail, for years on end. If there is any information I need, I can look through Case History, Contacts, etc to find what is needed. The system houses multiple different fields of information as also has multiple functions in the sense of having high vs low priority cases, cases automatically closing after a period of time, and even follow up emails being sent from Salesforce regarding the case status.
What do you dislike about the product?
One thing I dislike about Salesforce is the lack of information from about ten years ago. While I understand that is quite some time ago, the system appears to have not been used to its fullest capacity back then as the case notes are much more sparse and not as detailed.
What problems is the product solving and how is that benefiting you?
Being able to access information for ALL of our clients. While we have different platforms for each section of the company, all information is housed within Salesforce which makes case research so much easier. Investigating and trying to find information is much more sufficient and productive with a product like Salesforce.
Best sales cloud ever
What do you like best about the product?
Best CRM I ever worked with, also I like the response time and the refresh rate along with the report & analytics.
Customer support is good & usage is pretty easy. Implementation of a new feature is also easy.
Customer support is good & usage is pretty easy. Implementation of a new feature is also easy.
What do you dislike about the product?
Nothing as such all the things are going well.
What problems is the product solving and how is that benefiting you?
Solving sorting out all the prospects in a well manner.
Salesforce Sales Cloud Review
What do you like best about the product?
It helps your data stick to one place and has great compatibility to be used with various other applications directly (ease of integration). Beyond this, it also ensures that you can create the dashboards as per your requirements.
You also get to keep visibility of the deals that are being worked upon by your subordinates.
You also get to keep visibility of the deals that are being worked upon by your subordinates.
What do you dislike about the product?
I haven't found any downsides as such, instead, I would like to say since I use this daily with ease, the downtime is negligible, and it is easy to implement as well.
Customer support is also reactive and resolves queries immediately.
Customer support is also reactive and resolves queries immediately.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses key challenges by centralizing customer data, enhancing lead management, and improving sales forecasting. It helps us as it automates repetitive tasks, providing a 360-degree customer view, and facilitates team collaboration. Integration with other tools ensures seamless information flow, while robust analytics help set realistic targets and make informed decisions. Overall, Salesforce Sales Cloud streamlines sales processes, boosts efficiency, and enhances customer relationships, ultimately driving revenue growth.
Excelent choice
What do you like best about the product?
It takes my work esaly and it likes a data base process/information
What do you dislike about the product?
it's not intuitive doing the use process more dificult
What problems is the product solving and how is that benefiting you?
sales and busines process qith true historycal
SALESFORCE REALLY HELPING IN GETTING MY SALES DONE EFFICIENTLY
What do you like best about the product?
it has been a great platform for marketing, creating good leads and managing my sales kRA's. it is also playing a great role in saving my sales opportunities.
What do you dislike about the product?
it is little bit tough for non tech savy people.
What problems is the product solving and how is that benefiting you?
it helps a lot in managing my sales,tracking my sales anlaysis and remembering all the sales schedule as well.it is playing a good role creating my lead pipeline for maximum sales target acheivement.
billing made simplied with Salesforce Sales Cloud
What do you like best about the product?
it helps a lot for lead generation along with marketing and simplfying billing options.
What do you dislike about the product?
it is little bit complex for all the non tech people in corporate world.
What problems is the product solving and how is that benefiting you?
it is helping me a lot to remmber my sales followups and background information of any lead along with pending billings as well.it is playing an important role in improving marketing skills andsales process.
great
What do you like best about the product?
ease of use and its very customer friendly
What do you dislike about the product?
data can sometimes get lost if you arent consistently tracking it every day
What problems is the product solving and how is that benefiting you?
organizing oppurtunities and looking at numbers
Salesforce Benefits to users and customers.
What do you like best about the product?
You can view history settings, manage your sales, view your previous and recent logs, and track all interactions
What do you dislike about the product?
The sales force does not have a recording feature.
What problems is the product solving and how is that benefiting you?
Salesforce now has a feature called Salesforce lightning and is currently benefiting a different LOB which has an option to utilize its search engine easier.
Organized data management
What do you like best about the product?
I like how ours bridges directly to our customer/ agent webpage and bridges the information back over
What do you dislike about the product?
Sometimes the tabs change if you hit a link to a phone number then i lose the tab i am on when i get on the phone with the client
What problems is the product solving and how is that benefiting you?
its is solving th isseue of data management
Helps my Business scale & sales management
What do you like best about the product?
Salesforce sales cloud helps in my business in several factors are like : Improved lead management, enhanced sales forecasting, various kind of automation, mobile access analytics & reports ,scalability & overall it helps in my business grow.
What do you dislike about the product?
According to me dislikes are of salesforce sales cloud: License cost high, cannot afford small business , for better use good knowledge of it,steep learning curve, customization challenges, perfomance issue, high integration cost.
What problems is the product solving and how is that benefiting you?
It helps in grow my business like : revenue growth, customer retention, lead generation & conversion streamlined sales process, better customer insights , improved decision making.
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