Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce Sales Cloud for Better Internal working
What do you like best about the product?
User Experience and the ease of accessing reports and dashboards.
What do you dislike about the product?
Entirely new experience it was while working with Kutumb Pvt Ltd. So nothing to dislike about Salesforce.
What problems is the product solving and how is that benefiting you?
It benefited while I was working with Kutumb - keeping Data safe and easily accesible.
Centralized Sales Data and Automation That Boost Productivity
What do you like best about the product?
What I like best about Salesforce Sales Cloud is its ability to centralize all customer and sales data in one place, making it easy to track leads, manage opportunities, and monitor pipeline progress. Its automation features reduce manual work, while customizable dashboards and real-time insights help teams make faster, data-driven decisions and improve overall productivity.
What do you dislike about the product?
What I dislike about Salesforce Sales Cloud is that it can be complex to set up and navigate, especially for new users, and often requires training to use effectively. It can also be expensive, particularly for small teams, and some customizations or integrations may require technical expertise or additional costs.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of scattered customer data and inefficient sales processes by bringing everything—leads, contacts, opportunities, and communication—into one centralized system. It helps streamline workflows through automation, improves visibility into the sales pipeline, and enables better tracking of performance. This benefits me by saving time, reducing manual errors, improving team collaboration, and allowing more focus on closing deals and making data-driven decisions.
Salesforce Sales Cloud: A Must-Have 360° Account View with Powerful Forecasting
What do you like best about the product?
Salesforce Sales Cloud is an absolute must have tool for 360 degree view on accounts. I get to see all the past interactions with the clients, previous projects done by my org, stakeholders involved etc that helps me avoid starting from the scratch. It enables smarter conversation. I particularly use SF to forecast quarterly revenue and identify risky deals. the dashboard view is very helpful for leadership to see the deal progress on WoW basis.
What do you dislike about the product?
It is not beginners friendlily. There is a learning curve before this tool becomes your best buddy. Until then you will have to depend on a lot of online training courses to master the tool
What problems is the product solving and how is that benefiting you?
Consulting deals are typically complex, long cycle and high value. SF ensures there is better visibility across different global teams, strong client relationships and a structured deal execution along with predictable revenue forecast.
Revolutionized Our Sales Management Effortlessly
What do you like best about the product?
I really appreciate the digitalizations and live data availability in Salesforce Sales Cloud. It's great that there's no manual work involved, as everything is in the system. I find it beneficial that expected sales are visible to the leadership team, eliminating the need for paperwork. The initial setup was very easy, and with light training, my team quickly gained the necessary knowledge.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage relationships in sales, markets, and finance, solving dead time and manual input issues. I like its digitalizations and live data availability, making expected sales visible to leadership and eliminating paperwork.
Easy Mobile Task Tracking and Account Updates
What do you like best about the product?
I enjoy having the ability to track tasks and update account information from my cell phone via the app.
What do you dislike about the product?
I would like more access to update accounts that are not in my name.
What problems is the product solving and how is that benefiting you?
Salesforce allows me to be more organized.
Powerful and highly customizable CRM, but takes some time to learn
What do you like best about the product?
I really like how customizable the dashboards and reporting tools are. It makes tracking our client interactions and managing the overall pipeline incredibly straightforward. Being able to see exactly where things are bottlenecking in real-time is a huge plus for keeping everything organized.
What do you dislike about the product?
The learning curve is definitely on the steeper side, especially for newer team members. Because it's so feature-rich, the interface can feel pretty cluttered and overwhelming if you don't take the time to properly customize your views right from the start
What problems is the product solving and how is that benefiting you?
It's mainly helping us centralize all of our customer data and track the entire lifecycle of an account in one spot. Before, information felt scattered across different platforms, but having a single source of truth saves a ton of time when pulling up account histories and keeps everyone aligned.
Effortless Client Database Management
What do you like best about the product?
I like that Salesforce Sales Cloud is easy to use, which makes maintaining a large database of clients manageable. It really makes my job easy. The initial setup was also very easy, enhancing the overall convenience for me.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud for maintaining a large database of clients, and it's easy to use, making my job easy.
Salesforce Sales Cloud with powerful CRM features
What do you like best about the product?
I really like the user-friendly interface, robust CRM capabilities, and powerful reporting features of Salesforce Sales Cloud. It helps in easily managing lead and customer data, and also provides the facility to clearly track the sales pipeline. Its automation features reduce manual work and promote better collaboration among the team, making the sales process faster and more effective. I also appreciate its integration capability, which makes it easy to connect with HubSpot, Slack, and other email platforms for team communication and data synchronization.
What do you dislike about the product?
Salesforce Sales Cloud is a very powerful platform, but it can be a bit complex for new users to get started. Training is required to understand and use many features correctly. Additionally, some customizations and integration setups can take time. If the interface is made a bit simpler and the onboarding process for new users is improved, the experience could be even better.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage lead and customer data, track the sales pipeline, and collaborate with the team. It reduces manual work, helps in viewing reports and analytics, and makes it easier to make the right decisions.
Sales Cloud Delivers a Complete Customer View and Faster Deal Closures
What do you like best about the product?
Most users like Sales Cloud because it gives a complete view of customers, improves sales tracking, and automates many manual tasks, which ultimately helps teams close deals faster.
What do you dislike about the product?
One downside of Salesforce Sales Cloud is that it can be complex and expensive, especially for smaller teams. While it offers powerful customization and reporting capabilities, setting up and maintaining those features often requires technical expertise and training.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves problems like scattered customer data, poor lead management, lack of visibility into the sales pipeline, and too much manual work for sales teams. By centralizing customer information, automating tasks, and providing real-time insights, it helps companies improve sales productivity and close deals faster.
Streamlined Lead Management with Enhanced Sales Pipeline Visibility
What do you like best about the product?
I use Salesforce Sales Cloud to manage leads, track them, and keep all client interactions organized in one place. I like the visibility it gives into the sales pipeline, making it easier to see deal progress and plan the next steps. It helps me quickly see which deals are moving forward and which ones need follow-up, so I can prioritize my time better.
What do you dislike about the product?
Some tasks require too many clicks, so simplifying certain workflows would make it more efficient. The initial setup was decent but it required some customization and guidance to get everything running smoothly.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps me manage leads, track client interactions, and avoid losing track of conversations. It keeps everything organized in one place, making it easier to follow and manage deals.
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