Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
ON24 x Salesforce
What do you like best about the product?
its ability to provide a centralized, real-time view of our customer accounts and sales pipeline. The customizable dashboards and reporting tools allow me to track customer engagement, renewal timelines, and opportunity status efficiently. It also integrates well with other platforms like ON24
What do you dislike about the product?
Tt can sometimes feel overly complex and unintuitive, especially when navigating custom objects or workflows. The user interface isn’t always the most user-friendly, which can slow down productivity when trying to access specific data or complete routine tasks.
What problems is the product solving and how is that benefiting you?
Helps solve the challenge of managing and tracking customer interactions, sales opportunities, and account history in one centralized platform. For me as a Customer Success Manager, it ensures better alignment with Sales and Marketing teams, improves visibility into the customer journey, and allows for more proactive account management.
Very easy to used and navigate.
What do you like best about the product?
Friendly user interface and easy to implement.
What do you dislike about the product?
Lack of customer support and downtime during critical moment.
What problems is the product solving and how is that benefiting you?
Tracking my Sales pipeline and urgency for my deals.
Salesforce has been really good for tracking numbers for clients.
What do you like best about the product?
Easy to use, numbers implementation, and customer support, features, frequency of use, implementation
What do you dislike about the product?
Integration with totango and zendesk and overall speed of using Salesforce
What problems is the product solving and how is that benefiting you?
It serves as a solid database for clients and our first source of truth.
Salesforce Sales Cloud: Comprehensive CRM for Daily Sales Management
What do you like best about the product?
Salesforce Sales Cloud centralizes customer and sales data, making it easy to manage leads and opportunities. The dashboards and reports are detailed but still user-friendly. I use it daily, and it integrates smoothly with Outlook, Gmail, and Slack, which keeps my workflow consistent. What I like best about Salesforce Sales Cloud is how it centralizes all customer and sales data in one place. The interface is user-friendly, and features like lead management, opportunity tracking, and real-time dashboards make it easy to stay on top of the sales pipeline. Its frequency of use is high for me since I rely on it daily for client interactions and tracking progress. The integrations with tools like Outlook and Slack also make collaboration seamless, which improves productivity and communication across the team.
What do you dislike about the product?
Implementation takes time because of the wide range of features. The setup requires training and can feel complex for new users. Customer support is responsive but sometimes slower on highly technical issues.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of scattered customer data and inefficient sales tracking. It centralizes all customer interactions, leads, and opportunities in one place, which makes it easier to manage the sales pipeline. For me, it improves forecasting, speeds up follow-ups with clients, and reduces missed opportunities. The benefit is stronger customer relationships, higher productivity for the sales team, and more accurate insights that drive revenue growth.
Salesforce experience
What do you like best about the product?
It is really very easy to navigate and work with Salesforce .
It has Ai embedded messaging which helps a lot in reducing the workload
It has Ai embedded messaging which helps a lot in reducing the workload
What do you dislike about the product?
Some times there are technical glitch which makes it a bit difficult to use
What problems is the product solving and how is that benefiting you?
It provides all the details of the customer and also provide Ai assistance which enhances the quality of work.
Best platform
What do you like best about the product?
I like it a lot but I think it is more for sales and my client uses it for cx
What do you dislike about the product?
It is very helpful to keep track of incoming volume and to staff accordingly
What problems is the product solving and how is that benefiting you?
Staff properly
At hale injury law we used sales force
What do you like best about the product?
One thing i really liked about sales force is the ease of use
What do you dislike about the product?
I dont think there is anything I disliked about salesforce
What problems is the product solving and how is that benefiting you?
ITs great at storing all your saleforce information in the cloud
Top Benefit of Salesforce Sales Cloud: Smarter, Faster Sales
What do you like best about the product?
Salesforce Sales Cloud is most helpful for its powerful lead and opportunity management. Its automation, real-time pipeline visibility, and AI-driven insights help sales teams close deals faster and work more efficiently.
What do you dislike about the product?
I cannot say there is anything that I dislike.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of disorganized sales processes and poor visibility into pipelines. By centralizing customer data and automating tasks, it helps teams stay aligned, close deals faster, and make smarter decisions.
The Best of Simplified CRM and Sales Management
What do you like best about the product?
With real-time visibility, Salesforce Sales Cloud offers a centralized platform for managing leads, opportunities, and customer relationships. Productivity and sales performance are greatly increased by its automation, customization possibilities, and smooth integration with other Salesforce tools.
What do you dislike about the product?
For novice users, the interface may appear cluttered and complicated. For small teams, licensing fees can be prohibitive, and certain customizations call for developer assistance. Additionally, reporting setup can be made easier to use.
What problems is the product solving and how is that benefiting you?
By centralizing customer data, automating processes, and facilitating improved pipeline visibility, Salesforce Sales Cloud addresses the issue of disjointed sales processes. It facilitates more consistent and data-driven sales decisions, shortens sales cycles, and enhances team collaboration.
User-friendly
What do you like best about the product?
Creating Profiles and Generating Reports
What do you dislike about the product?
The email function is somewhat confusing.
What problems is the product solving and how is that benefiting you?
I am able to create profiles as required of my work. I am able to generate reports.
Recommendations to others considering the product:
Navigate all functions.
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