Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great for Lead Generation, but Confusing Account vs. Contact Distinction
What do you like best about the product?
lead generation and territory management are great.
What do you dislike about the product?
difference between personal account and contact
What problems is the product solving and how is that benefiting you?
for the sales team, they can get insight smoothly
Great UI, but Integration and Spanish Training Resources Need Improvement
What do you like best about the product?
The user interface is intuitive, which makes it easier to adapt to the tool.
What do you dislike about the product?
The ease pf integration of the data with other clouds (products) downside, the training resources in spanish aren’t as good and complete as in English
What problems is the product solving and how is that benefiting you?
Traceability of the customer's lifespan is important, as well as having an integrated data source for the entire lead and conversion process.
Great Unified Data View, but Cleanup Can Be Challenging
What do you like best about the product?
One view of our data makes managing sales and support seamless
What do you dislike about the product?
when an org gets messy, it’s hard to clean up without starting over
What problems is the product solving and how is that benefiting you?
Growing sales in a more methodical manner
Robust but Complex — Excellent Once You Get the Hang of It
What do you like best about the product?
Salesforce Sales Cloud offers powerful CRM capabilities that centralize customer information and streamline sales processes. The customizable dashboards and reporting tools provide excellent visibility into pipeline performance and forecasting. Its automation features—like workflows, lead assignment, and email templates—save time and improve team efficiency.
What do you dislike about the product?
What I dislike about Salesforce Sales Cloud:
While Salesforce Sales Cloud is powerful, it can feel overly complex for new users. The interface has a steep learning curve, and customization often requires admin or developer support. Pricing can also become expensive as you add features or need more advanced integrations.
While Salesforce Sales Cloud is powerful, it can feel overly complex for new users. The interface has a steep learning curve, and customization often requires admin or developer support. Pricing can also become expensive as you add features or need more advanced integrations.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us manage our entire sales pipeline efficiently—from lead generation to deal closure. It centralizes all customer data in one place, making it easy to track interactions, automate follow-ups, and forecast revenue accurately. The reporting and dashboard features give our sales team real-time visibility into performance and help management make data-driven decisions. Overall, it has improved our team’s productivity and customer relationship management.
Great Automation with Flows, But Lacks Slack and Teams Integration
What do you like best about the product?
The automation. I can use Flows to compete projects that I used to need a developer for.
What do you dislike about the product?
It doesn’t integrate with Slack or Teams yet
What problems is the product solving and how is that benefiting you?
Sales cloud allows us to manage our sales teams, and our marketing efforts in one easy to use solution
Amazing Sales Cloud Enterprise Edition for Connecting and Converting Prospects
What do you like best about the product?
All our CS use this amazing sales cloud Enterprise edition and it is great connectingband converting our prospects to potential customers
What do you dislike about the product?
Everything is amazing so far so good and nothing dislikes at this time
What problems is the product solving and how is that benefiting you?
All ae quota, compensation, sales pipelines
Easy Lead Management with Firecast, but Pricey and Lacking in Campaign Insights
What do you like best about the product?
It’s very easy to move lead to qoute and makes business to move fast with firecast
What do you dislike about the product?
It’s very expensive and campaigns influence for opportunities measurements are not great
What problems is the product solving and how is that benefiting you?
Organizing notes every easily and reporting on notes for each opportunity and more productivity
Flexible and Powerful, but Some Customizations Require Coding
What do you like best about the product?
Salesforce Sales cloud is the best software for any commercial teams, it’s flexible and can be easily changed to accommodate most necessities.
What do you dislike about the product?
Sometimes it’s hard to fulfill some requirements without code, like custom account teams.
What problems is the product solving and how is that benefiting you?
All my company’s processes are inside Salesforce, without it would be a mess.
Innovative and Customizable Service That Boosts Sales
What do you like best about the product?
The innovation and the capabilities to tailor the service for each client
What do you dislike about the product?
I can’t think of one possible issue the system has increase sales
What problems is the product solving and how is that benefiting you?
Occupancy management and increasing product sales
Great for Sales Engagement, Needs Better Lead Validation
What do you like best about the product?
Sales engagement app to manage leads and sales operation
What do you dislike about the product?
Need better validatión when receiving a laead against customers
What problems is the product solving and how is that benefiting you?
The manage of the ammount of leads and nurturing them.
showing 751 - 760