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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Manufacturing

Great Scalability, But Outdated UI and Annoying Save Process

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Scalability and the expandability make the product a leader in the industry
What do you dislike about the product?
UI looks like it's from 2010. Clicking save Everytime I update a record.
What problems is the product solving and how is that benefiting you?
Identify user engagement.


    Airlines/Aviation

Easy Maintenance, but Some Drawbacks in SF Sales Cloud

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
What I like about SF Sales Cloud is ease of maintenance.
What do you dislike about the product?
What I dislike about SF Sales cloud is integration
What problems is the product solving and how is that benefiting you?
SF sales cloud helps to simplify workflows and processes which are tedious


    Pradip B.

Easily Identifies Target Customers, No Major Drawbacks

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
It helps recognizing target customer base with ease
What do you dislike about the product?
Not really anything. It meets the needs of mine.
What problems is the product solving and how is that benefiting you?
It is streamlining sales processes and driving revenue.


    RAM S.

Great User Experience, No Complaints

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
User experience and detailed view to users
What do you dislike about the product?
Nothing, as of now. Need to have more features
What problems is the product solving and how is that benefiting you?
It’s solve multiple clicks and navigation of users


    Ana Paula B.

Comprehensive CRM with High Usability

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I find Salesforce Sales Cloud's ability to keep track of our proposals immensely beneficial, allowing us to know what we're winning and losing. The notifications feature is invaluable for keeping team members informed and on track with deadlines. It consistently helps organize and keep our data up to date, making management efficient.
What do you dislike about the product?
I'm not sure about specific changes for Salesforce Sales Cloud, but the price is a concern for me. I'd prefer if it were cheaper.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us track proposals, identify wins and losses, and notify team members of upcoming tasks, keeping data organized and up-to-date.


    Reut S.

Easy to Use and Customize, but Missing Escalation Features

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Its a great tool easy to use, implement and customize
What do you dislike about the product?
Lack of features like escalation processes
What problems is the product solving and how is that benefiting you?
Center of all sales processes in one place


    Consulting

Great Flexibility and AI Features, but Dislike the Licensing Model

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Flexibility and emerging AI features. Supports our business processes very well
What do you dislike about the product?
Licensing model is confusing. Hard to understand what we own or do t own
What problems is the product solving and how is that benefiting you?
Managing pipeline and our staffing business recruiting and placement process.


    Merve E.

Streamlined Sales Operations with Efficient Pipeline Management

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I love how Salesforce Sales Cloud streamlines sales operations, especially with the opportunities pipeline, making tasks more manageable and efficient. The ease of setup was impressive, and I've found the pricing quite reasonable. Its strong performance and integration capabilities also stand out for me.
What do you dislike about the product?
I find the data storage options quite limited and expensive. This restricts how we can use the system, especially when trying to leverage it as a data cloud. Also, the cost associated with increasing storage can be a concern.
What problems is the product solving and how is that benefiting you?
I find the opportunities pipeline in Salesforce Sales Cloud simplifies our sales operations, making everything easier and more organized.


    Information Technology and Services

I enjoy working on Salesforce and as my main app is the sales, I enjoy working on it

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I like sales cloud as it allows us to build whichever solution we want.
What do you dislike about the product?
I feel that it lacks certain Service Cloud features. For example, having an escalation process similar to what exists for cases would help ensure opportunities are managed more carefully.
What problems is the product solving and how is that benefiting you?
Our entire sales process lays on this app. It helps us manage our pipeline, forecasting, contracting and activating orders


    Financial Services

Easy Workflow Management, but Too Many Clicks Needed

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to set up and manage business workflows for handling customer data and interactions.
What do you dislike about the product?
At times, accomplishing a task requires quite a few clicks, which can be a bit cumbersome.
What problems is the product solving and how is that benefiting you?
We rely on this to keep our members' information current and ensure it is easily accessible for our associates working in the field.