Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great for Sales Data, Challenging for Non-IT Admins
What do you like best about the product?
It is easy to manage sales-related data, such as accounts and leads.
What do you dislike about the product?
Building a solid organization can be quite challenging for non-IT administrators, as it requires a significant amount of experience.
What problems is the product solving and how is that benefiting you?
I use this tool to manage leads and sales representatives, as well as to handle forecasting. It helps me keep track of both the sales process and team performance.
Powerful and Scalable CRM, but Pricey Add-Ons Limit Access to New Features
What do you like best about the product?
Salesforce Sales Cloud stands out as a leading CRM, offering extensive support for scaling and integration with a wide range of other tools. As your company grows and evolves, this platform adapts alongside it, while regular seasonal updates ensure that its core features continue to innovate.
What do you dislike about the product?
The product is quite expensive, and I find that many of the newer features are only accessible through additional paid add-ons.
What problems is the product solving and how is that benefiting you?
Every part of the lead-to-cash process is addressed, from the workflow itself to reporting and the way teams are connected throughout.
Great Reporting and Visibility, but Intelligence View Needs Improvement
What do you like best about the product?
I like the reporting and visibility the product provides
What do you dislike about the product?
Intelligence view is a bit clunky and is always turned on
What problems is the product solving and how is that benefiting you?
Centralizing all our info to be able to report and making future decisions
Great Data Customization, but NPSP Version Is Too Limited
What do you like best about the product?
It allows us to work with our data and customize the output
What do you dislike about the product?
The npsp version is very limited and we wish we would have known at implementation.
What problems is the product solving and how is that benefiting you?
All of our data is in one spot and we’re able to connect a profile for an individual with ease
Intuitive and Continuously Improving Experience
What do you like best about the product?
Intuitive and always improving. Can customize it for any business.
What do you dislike about the product?
Sometimes it can be too rigid in how things progress from leads to opportunities ands doesn’t for every process.
What problems is the product solving and how is that benefiting you?
Tracking customer life cycle and opportunities.
Strong Data Model and API, but Lacks Master Data Grouping
What do you like best about the product?
Resilience through data model and api first approach
What do you dislike about the product?
Cannot perform grouping of master data for cluttered data
What problems is the product solving and how is that benefiting you?
Lead to cash
Great for commercial management, but the interface can be complex for beginners.
What do you like best about the product?
Allows tracking of all stages of the commercial process, from lead to closing, with customizable dashboards and reports.
What do you dislike about the product?
The interface and the number of settings can be complex for new users, requiring training and continuous support.
What problems is the product solving and how is that benefiting you?
Gather in one place prospecting data, contacts, interaction history, and business opportunities, eliminating information silos and facilitating the continuity of the relationship.
Great Opportunity Pipelines and No Major Issues So Far
What do you like best about the product?
The opportunity pipelines help it can do
What do you dislike about the product?
Everything has been good so far.Nothing so bad about it
What problems is the product solving and how is that benefiting you?
Opportunity splits,guided setup for sales rep
Great Pipeline Management and Visibility, but a Bit Heavy
What do you like best about the product?
Managing pipelines is straightforward, and I appreciate having a comprehensive view of each customer. The platform also offers clear visibility into deals, which is very helpful.
What do you dislike about the product?
This tool is not the most lightweight or streamlined option out there.
What problems is the product solving and how is that benefiting you?
Having all our sales data centralized and accessible to the entire team has been very helpful. It ensures everyone stays informed and makes collaboration much easier.
Great for Opportunity Management, Needs Better Native Collaboration Tools
What do you like best about the product?
Meets needs of Sales , Marketing , Finance for Opportunity management. Simple and easy to use
What do you dislike about the product?
More native collaboration tools rather than packages and customization
What problems is the product solving and how is that benefiting you?
Opportunity Pipeline and product
showing 691 - 700