Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great for Visualizing Sales Funnel and Forecasting Numbers
What do you like best about the product?
Make possible the sale funnel pipeline vision and predict my numbers
What do you dislike about the product?
Nothing at all. Sales cloud helps me with my objectives
What problems is the product solving and how is that benefiting you?
Future vision of sales and opportunities
Great Customization and Productivity, but Challenging for New User Adoption
What do you like best about the product?
I like the perfect blend of out of the box productivity with the ability to add customized sales processes as needed.
What do you dislike about the product?
Sometimes new user adoption can be difficult with some salespeople.
What problems is the product solving and how is that benefiting you?
Allows us to manage our case loads and maximize the lead conversion process
I love customization
What do you like best about the product?
Total customization of items allows meeting the user's needs
What do you dislike about the product?
today the workforce for development in Brazil is scarcer
What problems is the product solving and how is that benefiting you?
Daily service for 40,000 users
Great for Leads, But Dislike Salescloud Core Dashboards
What do you like best about the product?
I really like the way the opportunities are organized and the clear path they provide.
What do you dislike about the product?
I am not satisfied with the Salescloud Core Dashboards, as they do not meet my expectations. Additionally, I find the Salescloud Leads feature to be too basic for my needs.
What problems is the product solving and how is that benefiting you?
The forecast view for Opportunities is helpful.
Easy Customization Makes It Stand Out
What do you like best about the product?
Ease of customization. Lots of available resources that understand the tool
What do you dislike about the product?
Taking over an existing org for a company can be messy based on who was there before you
What problems is the product solving and how is that benefiting you?
Tracking accounts and their potential growth
The Best CRM for Seamless Sales Management
What do you like best about the product?
I love how easy Salesforce Sales Cloud is to set up. Its powerful reporting and dashboard features are incredibly useful for tracking sales activities and managing pipelines. It stands out as the best CRM for its comprehensive capabilities, and I wouldn't change anything about it. I confidently recommend it with a perfect score of 10.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use the product for tracking sales activities and pipeline management, benefiting from its reporting and dashboard features.
Powerful Sales Tool With Smart Features, but Steep Learning Curve and High Costs
What do you like best about the product?
What I like best about Salesforce Sales Cloud is how it brings everything a sales team needs into one place — from managing leads and opportunities to tracking performance and automating tasks. It gives real-time visibility into the sales pipeline, helps teams collaborate more effectively, and uses AI insights to prioritize the right deals. Overall, it makes selling smarter and more efficient.
What do you dislike about the product?
One drawback of Salesforce Sales Cloud is that it can feel complex and overwhelming at first, especially for new users. The setup and customization require time and technical knowledge, and licensing costs can add up quickly. Additionally, without proper configuration, users might face data clutter or inefficiencies in workflows.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of disorganized sales processes and scattered customer data by bringing everything into one centralized platform. It helps track leads, opportunities, and customer interactions in real time, making it easier to manage relationships and close deals faster. This has improved visibility, collaboration, and productivity across the sales team, leading to more consistent results.
Boosts Sales Productivity with User-Friendly AI Features
What do you like best about the product?
This tool is quick, user-friendly, and packed with AI features that help boost the sales team's productivity.
What do you dislike about the product?
Nothing that I can remember, I like it most of the time.
What problems is the product solving and how is that benefiting you?
This tool is assisting sales teams worldwide in addressing performance challenges related to lead conversion.
Great Sales Process, No Major Dislikes
What do you like best about the product?
The way how sales process is made. Leads, opps, quotes
What do you dislike about the product?
I dont like lack of document generation and not flexible quote trmplate
What problems is the product solving and how is that benefiting you?
It streamline sales teams in the best way
Great for Data Organization, but Implementation and Cost Unpredictable
What do you like best about the product?
Sales cloud is helping us organize the data and be more assertive to reach clients and increase sales performance
What do you dislike about the product?
The timeline for implementation and the unpredictability of costs are concerns for me.
What problems is the product solving and how is that benefiting you?
It makes it easier to reach customers with the offers that are most compelling to them.
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