Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great Insights for Sales, but Customization Can Be Tricky to Reverse
What do you like best about the product?
Actionable insights to empower our Sales team and leaders
What do you dislike about the product?
Easy to over customise, not so easy to undo
What problems is the product solving and how is that benefiting you?
Actionable insights for sales
Great Customer Management, but High Costs Are a Drawback
What do you like best about the product?
Managing customers is formatted and structured
What do you dislike about the product?
The cost of management is a pain point. Could it be a lesser cost would have been more effective
What problems is the product solving and how is that benefiting you?
Crrm system is where i ise the solution
Effortless Integration with Intuitive Features
What do you like best about the product?
I like the ease of setting up Salesforce Maps; it was straightforward for me. I find the integration with other systems beneficial, enhancing our operations. I appreciate the 'ping to drop' functionality which allows me to create cases directly from the map. The native connection to Salesforce is a significant advantage for us.
What do you dislike about the product?
I will make it a better integration with other systems like GIS.
What problems is the product solving and how is that benefiting you?
Salesforce Maps helps with integration to our systems, allowing seamless case creation from maps.
Powerful Sales Management with a Steep Learning Curve
What do you like best about the product?
What I appreciate most about Salesforce Sales Cloud is its ability to centralize all customer information and sales activities in a single location. This makes it very effective for tracking leads, managing opportunities, and gaining a clear view of the entire sales pipeline. Additionally, the dashboards and automation tools help me stay organized and support making informed, data-driven decisions.
What do you dislike about the product?
What I find challenging about Salesforce Sales Cloud is that it can seem quite complex initially, particularly because of the extensive customization options available. Certain tasks involve several steps, and the interface may feel overwhelming to those who are new to the platform. Additionally, I have noticed that it often runs more slowly when processing large volumes of data.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud streamlines sales management by centralizing all customer data, leads, and opportunities in a single platform. This addresses the challenge of scattered information and the need for manual tracking, making it much simpler to manage relationships, forecast sales, and enhance both efficiency and collaboration among teams.
Great for Sales Improvement, But Not Stakeholder-Friendly
What do you like best about the product?
The possibility to improve sales process
What do you dislike about the product?
Most times It is not friendly to the final user
What problems is the product solving and how is that benefiting you?
Improve profits and lead conversion
Great Integration of Technical and Business Areas
What do you like best about the product?
Link technical area with business area to deliver more integration
What do you dislike about the product?
This moment I don’t have some thing that I dislike.
What problems is the product solving and how is that benefiting you?
Delivery informations so faster and organization
Great Lead and Customer Tracking, But Needs Multi-Object List Views
What do you like best about the product?
I love the ability to track leads and customers separately.
What do you dislike about the product?
I wish you could create multi object list views.
What problems is the product solving and how is that benefiting you?
Helps give visibility into pipeline.
Great organization and security, but integration with legacy systems can improve
What do you like best about the product?
Organization, security, processing speed
What do you dislike about the product?
Integration with legacy systems could be faster
What problems is the product solving and how is that benefiting you?
In the integrations with the systems and connection speed
Great for Beginners, No Dislikes So Far
What do you like best about the product?
The facilitie use for the iniciants on tool
What do you dislike about the product?
I don’t dislike
Nothing because the tool is
Ok
Nothing because the tool is
Ok
What problems is the product solving and how is that benefiting you?
All leads, accounts, and opportunities are centralized in one place, with complete interaction history and updated status.
Managers can see the entire pipeline in real time, identify bottlenecks, and forecast revenue through custom reports and dashboards.
Managers can see the entire pipeline in real time, identify bottlenecks, and forecast revenue through custom reports and dashboards.
Highly Customizable and User-Friendly
What do you like best about the product?
It’s customizable to your business and extremely user friendly.
What do you dislike about the product?
There is a learning curve for new users since it can do so much, but once they learn it’s very user friendly.
What problems is the product solving and how is that benefiting you?
Pipeline, forecasting, deal tracking, lead gen
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