Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Highly Customizable and User-Friendly
What do you like best about the product?
How customizable it is and comprehensive the solution is.
What do you dislike about the product?
You really need to incorporate more of the stack for it to be more useful.
What problems is the product solving and how is that benefiting you?
Pipeline visibility.
Great for Sales Tracking, But Reporting Needs Improvement
What do you like best about the product?
Tracking of opportunities, deals, sales territories, customer data
What do you dislike about the product?
Our reporting, we don’t have tableau enabled
What problems is the product solving and how is that benefiting you?
Understanding ooo pipeline and management
Great Integration and Ease of Use, but Limited Feature Access
What do you like best about the product?
I love how integrative it is. Very easy to use.
What do you dislike about the product?
Not all features are made available through my organization.
What problems is the product solving and how is that benefiting you?
Easy to view pipelines and all the metrics.
Unmatched Reliability and Instant Support
What do you like best about the product?
I appreciate the instant help and great support from Salesforce Sales Cloud's customer service, which promptly assists whenever needed. Additionally, I value the platform's ease of use, real-time reporting, and the ability to effortlessly collaborate and report within our organization. The onboarding team made the platform setup very easy, enhancing my overall experience.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud as a single platform that provides ease of use and enables real-time reporting, enhancing organizational efficiency.
Great for Lead Management, Lacks Insurance Policy Features
What do you like best about the product?
It allows us to manage leads and opportunities
What do you dislike about the product?
It does not have insurance policy management
What problems is the product solving and how is that benefiting you?
Lead management
Adding Value to the organization
What do you like best about the product?
Drives efficiencies for our teams bringing valuable data to their hands and with fewer clicks. Allows us to provide timely support
What do you dislike about the product?
Implementation is complicated when you have complex processes
What problems is the product solving and how is that benefiting you?
Solving our data reporting need to take better decisions
Straightforward and User-Friendly Platform for Managing Opportunities
What do you like best about the product?
The platform is straightforward and user-friendly for end users throughout the opportunity life cycle.
What do you dislike about the product?
Pipeline management is hard for the rep managers to get complete insights.
What problems is the product solving and how is that benefiting you?
Just the opportunity pipeline management
Fast Performance, but Flow Limitations Disappoint
What do you like best about the product?
The software stands out for its speed and efficiency. It is also very easy to use and simple to understand, making it accessible for users of all levels.
What do you dislike about the product?
There are some limitations with flow, and at times, apex enforcement is required.
What problems is the product solving and how is that benefiting you?
All the information about a client is conveniently stored in one place.
Great for Team Collaboration, but Slow Page Loads Frustrate
What do you like best about the product?
Allowing our Sales team 1 place to seamlessly connect with customers and back office teams.
What do you dislike about the product?
The spinning dots when pages are loading.
What problems is the product solving and how is that benefiting you?
This platform serves as a one-stop shop where our sales and sales support teams can collaborate effectively to better serve our customers.
All-in-One Convenience, but Stakeholder Management Can Be Tricky
What do you like best about the product?
Everything you need is conveniently located in one place, allowing you to handle all your tasks from a single spot.
What do you dislike about the product?
Managing stakeholder expectations can sometimes be a complex task.
What problems is the product solving and how is that benefiting you?
It simplifies the process for advisors and brokers to stop, making things much more straightforward for them.
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