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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Himanshu N.

Great CRM system for GTM

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Best CRM software for Sales , SE and CSM
What do you dislike about the product?
Change is technology in a short span of time and hardly get time for business to transform
What problems is the product solving and how is that benefiting you?
sals could and service could to run GTM systems


    Consulting

Great Efficiency and User Experience, but Survey Features Need Improvement

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Increased efficiency in everyday tasks, improved accuracy, better data integrity, advanced audit trails, better user experience and fewer clicks and steps
What do you dislike about the product?
That the survey features has such limited capabilities without the meed for add on licenses
What problems is the product solving and how is that benefiting you?
Pipeline and cintract management. Cutomwr and prospect management


    Victoria S.

Highly Recommend for Sales Management with Easy Setup

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I find the Sales Cloud invaluable for managing sales efficiently, allowing our users and sellers seamless access to customer data in one convenient place. The easy setup using an approved partner was a plus. I particularly appreciate the user-friendly interface and essential features like high-velocity sales cadences, email templates, and reminders that boost productivity. The setup effectively solves our issues, demonstrating its reliability.
What do you dislike about the product?
I find expanding memory, data storage, and managing licenses with Sales Cloud challenging. Making this process easier would significantly improve the user experience.
What problems is the product solving and how is that benefiting you?
Sales Cloud consolidates customer data, enhancing access and sales management, and uses setup to address existing issues.


    andré s.

Well-Built CRM for Data Centralization

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how the CRM offers a clear and integrated view of customer data on a single screen, allowing quick access to information such as name, phone, and email. I also value the detailed complementary information for sales and interactions with customers and partners. The implementation process, although challenging, becomes easier with the right partners. The centralization of data is a crucial solution that the system offers, standing out among other options. Furthermore, I trust in the robustness and solid construction of the solution, which makes it indispensable for my daily work.
What do you dislike about the product?
The implementation of the system is never easy and there are usually initial difficulties.
What problems is the product solving and how is that benefiting you?
I use the product to centralize customer data, which solves the problem of scattered information and facilitates more effective interactions during sales.


    Milena P.

Great reports and customization, but dependent on other modules

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Reports and customization, use intuitively
What do you dislike about the product?
Depends on other modules to function more features
What problems is the product solving and how is that benefiting you?
Achieve goals with ease


    Rafael d.

Simple and Easy to Use

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Simplicity and quality in sales support for the companies
What do you dislike about the product?
Integration to other platforms and pricing
What problems is the product solving and how is that benefiting you?
Consolidates all of the sales team requests


    XY C.

Seamless Interface, No Complaints

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
seamless interface that I use - amazing tool
What do you dislike about the product?
nothing it’s great and I find it useful!
What problems is the product solving and how is that benefiting you?
it solves my problem of logging opportunities within the organisation


    Bridget C.

User-Friendly Platform with Ongoing Improvements, but Reporting Structure Needs Work

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
The platform is easy for our sellers to use, and I appreciate that the product is continually being improved.
What do you dislike about the product?
I dislike the reporting folder structure. It is difficult to see where things are and organize.
What problems is the product solving and how is that benefiting you?
Sales reporting and pipeline management


    Retail

Great Experience: Love the Apps, Services, and Integrations

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Salesforce Sales Cloud is its ability to centralize all customer data and sales activities in one place. The platform makes it easy to manage leads, track opportunities, and gain insights through detailed analytics
What do you dislike about the product?
The platform's interface is quite complex, with a cluttered layout and a wide array of features that can make it feel overwhelming. This complexity often leads to difficulties in navigation and can make the onboarding process particularly challenging for newcomers. Additionally, the costs associated with licensing, add-ons, and customization can add up quickly, which may be a significant concern for small and medium-sized businesses. There is also a steep learning curve, as it takes considerable training and time to become proficient and make full use of all the platform's capabilities.
What problems is the product solving and how is that benefiting you?
Control of the information, clients, and the sales process


    Tâmara M.

Amazing and i loved to khow the News

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Management, the sales team, and opportunities with clients are all important aspects to consider.
What do you dislike about the product?
Some parts are no friendly usually for every user
What problems is the product solving and how is that benefiting you?
Management my clients base