Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Seamless Quoting in Salesforce, No Dislikes So Far
What do you like best about the product?
We like the ability to run quotes through salesforce rather than SAP
What do you dislike about the product?
I do not have anything that I dislike about this cloud.
What problems is the product solving and how is that benefiting you?
We are solving multiple quote issues with this product.
Easy to use and useful for tracking, but the reports are not automatic
What do you like best about the product?
How can I see all my dashboards, create dashboards by sellers, generate reports, how easy it is to create an account, a contact, an opportunity! The way it notifies me when an opportunity is overdue or unattended.
What do you dislike about the product?
That I have to request the reports, they are not generated automatically
What problems is the product solving and how is that benefiting you?
That today the AI it has incorporated is very basic
Intuitive for Beginners, but Hard to Unlock Full Potential
What do you like best about the product?
User friendly - very intuitive to use as a new user
What do you dislike about the product?
I don't feel like I'm taking advantage of everything Salesforce Sales Cloud can do!
What problems is the product solving and how is that benefiting you?
We have many teams that interact with our accounts but the teams can be pretty siloed. With Salesforce Sales Cloud, account information is easily accessible by multiple teams for easy alignment on account status and activities
Ease and Continuous Evolution: No Negative Points
What do you like best about the product?
Ease, continuous evolution, possibility of customization
What do you dislike about the product?
The cost of the product can be a challenging factor
What problems is the product solving and how is that benefiting you?
Sales Pipeline opportunities
Great Integration with Salesforce Clouds, but User Adoption and Navigation Need Improvement
What do you like best about the product?
The integration with other Salesforce clouds provides a more robust way to manage sales processes and offers valuable insights into your sales pipeline.
What do you dislike about the product?
The adoption rate among end users and the number of clicks required to navigate are important factors to consider.
What problems is the product solving and how is that benefiting you?
By tracking our sales activities and opportunities, we gain valuable visibility into our sales process.
Great Features and Functionality, but Pricey for the Value
What do you like best about the product?
Features and functionality with agentforce
What do you dislike about the product?
Relatively higher price point but comparable to the value
What problems is the product solving and how is that benefiting you?
Sales record, account management
Great Customization and Reporting, but Overwhelming Options
What do you like best about the product?
I like the reporting capabilities and that its so customizable
What do you dislike about the product?
The overload of possibilities and fields. An sometimes make it hard to find what you are looking for
What problems is the product solving and how is that benefiting you?
As a csm it’s helping me get visibility of my customer information and be able to make more relevant interventions with them
Great Flexibility, but Room for Improvement
What do you like best about the product?
The flexibility of the product is the best.
What do you dislike about the product?
The downsides are mostly the saturation of products.
What problems is the product solving and how is that benefiting you?
How to deliver sales effectively
Great for Collaboration and Sales, but Some Features Need Improvement
What do you like best about the product?
Collaboration, selling, co selling , administration
What do you dislike about the product?
Some ooo functionalities are not aligned to complex environments
What problems is the product solving and how is that benefiting you?
Analytics, co selling
Great system - the sky is the limit!
What do you like best about the product?
It's fully customizable. The sky is the limit.
What do you dislike about the product?
Basic Sales Cloud is great, CPQ can be cumbersome and inconsistent.
What problems is the product solving and how is that benefiting you?
Advanced/large quoting
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