Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great CRM Meets Endless Opportunity
What do you like best about the product?
One of the greatest things about Salesforce is the user interface and the ease at customizing it to meet a company's evolving needs better than other CRM's. The CRM piece is only the tip of the iceberg when it comes to what this program is capable of doing with only your imagination as your limitation.
What do you dislike about the product?
Salesforce can be cost prohibitive depending on your company size and what functionality you are trying to gain access to. The base product is very well rounded but the pricing can be higher if you don't have license volume and want access to some of the new technology features.
What problems is the product solving and how is that benefiting you?
We solve just about everything with Salesforce. The only functional area we don't utilize something within Salesforce for is for our accounting/finance side of the business as it is not geared toward that. We've successfully increased processes, lowered entry time for records, have greater visibility into the pulse of the company in various areas and are able to quickly deliver solutions to new business requirements.
Recommendations to others considering the product:
If you are considering a platform that is visually appealing and easy to use along with one that you can make changes to without a bunch of headache then this is your CRM.
Customizable Data Collection
What do you like best about the product?
It is incredibly easy to manage and customize to meet all of our needs.
What do you dislike about the product?
Some basic features that do not get addressed like being able to choose chart colors.
What problems is the product solving and how is that benefiting you?
Collecting nonprofit data and having a single source of truth for all of our data questions.
Great for small businesses
What do you like best about the product?
Super easy to customize for non-tech-savvy people. Has an amazing app store for plug-ins for anything you need
What do you dislike about the product?
Very expensive. Not always the best UI. Sometimes a bit "too heavyweight" for my small business needs
What problems is the product solving and how is that benefiting you?
I'm a small business and I use Salesforce to manage my business end-to-end. From sales, to account management, to customer services, to general operations. Can't live without it.
Recommendations to others considering the product:
It's a great platform to manage your whole business; not just sales.
Great platform. so may possibilities
What do you like best about the product?
I love that it is cloud based, quick, responsive and very scalable. It brings so much power and possibilities for our Support team with Phone and Chat integration and others that I haven't yet seen.
What do you dislike about the product?
It is expensive for the customer community side.
What problems is the product solving and how is that benefiting you?
We use it for Sales and Service.
Support salesforce reps with an easy to adjust CRM solution
What do you like best about the product?
360 degree view on valuable information about our customers.
Great report and Dashboard capabilities.
Great report and Dashboard capabilities.
What do you dislike about the product?
Data quality must be high but costs time
What problems is the product solving and how is that benefiting you?
getting all information on one glance
Good
What do you like best about the product?
Good product can crete report ana i like most this
What do you dislike about the product?
report wizard becose its not so simple and needtraing
What problems is the product solving and how is that benefiting you?
track all leada
Best product in market
What do you like best about the product?
Creativity and Innovation always motivates me to work with Salesforce.
What do you dislike about the product?
Actually nothing which i really say any worng
What problems is the product solving and how is that benefiting you?
Sales, Service, Marketing and Community cloud.
Great Application to configure to meet our business needs.
What do you like best about the product?
The ease of use for our users. They are able to access Salesforce from almost anywhere
What do you dislike about the product?
Not much to dislike with Salesforce. It has been meeting our needs
What problems is the product solving and how is that benefiting you?
Service and Sales Management. Easily view the customer with a 360 degree view.
More than just Sales
What do you like best about the product?
I'm an independent consultant. I use Salesforce personally as well as have implemented it for several clients. I've seen it transform businesses for good over and over.
What do you dislike about the product?
It can be a bit pricey for small business but the key is to fully leverage it for uses beyond just sales.
What problems is the product solving and how is that benefiting you?
Sales and service
Number 1 for a reason
What do you like best about the product?
The easy customization to fit what i need
What do you dislike about the product?
Cost would be the biggest downside, premium product and price is reflected
What problems is the product solving and how is that benefiting you?
Tracking leads, quoting, sales, also project management and project implementations
Recommendations to others considering the product:
Salesforce is costly but the features it has beats all others. The ease of setup and customization really lets it shine and do what is needed. I've seen it work for large orgs like Disney and small 1 person shops just the same.
It has open API's which let it talk with so many other system and letting them do when they do best while still using the CRM for it's needs. I also lets you grow and expand with the product, so as you need more you don't need
It has open API's which let it talk with so many other system and letting them do when they do best while still using the CRM for it's needs. I also lets you grow and expand with the product, so as you need more you don't need
showing 5,001 - 5,010