Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce
What do you like best about the product?
It's easy software to maneuver through, whether it's for a company or my own company
What do you dislike about the product?
the downside of it is sometimes it runs slow
What problems is the product solving and how is that benefiting you?
checking internet connection and reboot system
Best CRM with multiple 3rd party integration available
What do you like best about the product?
This is an all-in-one CRM, I can say in the cloud. You can use it from generating the Lead to the Quotation management in its Sales Cloud platform. You can use it as a service software also using Service cloud.
It has multiple things, I can not explain it but for a good business, I am sure it will help you a lot.
It has multiple things, I can not explain it but for a good business, I am sure it will help you a lot.
What do you dislike about the product?
I dislike its higher price so that the small businessman is not able to afford it. It has per monthly or yearly based purchase, I mean you need to pay to Salesforce for continue the software.
What problems is the product solving and how is that benefiting you?
It's multiple integration parts.
WhatsApp integration, SimpleSign integration (for document e-sign), Field Service Lightning, and others.
WhatsApp integration, SimpleSign integration (for document e-sign), Field Service Lightning, and others.
CLOUD CRM
What do you like best about the product?
I am using Salesforce from last 7 years.
Every thing work in cloud base no software needed
Development options are good and easy to understand
all features are good and easy to work. security option are awesome
different ways to provide securities
OWD
Sharing rules
Profiles
Lighting features are awesome.
and Salesforce provide the update in every( 3 months ) quarter
Every time they provide the new features in every release
this is very good for smal/medium industries.
Best for Automations Flow no code deffinaty we will like it.
Easy to use.
Every thing work in cloud base no software needed
Development options are good and easy to understand
all features are good and easy to work. security option are awesome
different ways to provide securities
OWD
Sharing rules
Profiles
Lighting features are awesome.
and Salesforce provide the update in every( 3 months ) quarter
Every time they provide the new features in every release
this is very good for smal/medium industries.
Best for Automations Flow no code deffinaty we will like it.
Easy to use.
What do you dislike about the product?
not found much issue in salesforce
it will takes lot of time to load pages
classic UI is rocks
it will takes lot of time to load pages
classic UI is rocks
What problems is the product solving and how is that benefiting you?
Every thing is possible in salesforce
Every thing work in cloud base no software needed
Every thing work in cloud base no software needed
Recommendations to others considering the product:
UI IS VERY SLOW
salesforce is best technology in the world of CRM.it has great user experience for customer.
What do you like best about the product?
easily accessible from outside the organization. we can configurr any requirements via point and click. we can complete sales journey easily.After lighting component we can reuse the same same component on number of functionality
What do you dislike about the product?
maintenance of certifation of is too hard after completion of certificate
What problems is the product solving and how is that benefiting you?
we can customized our UX screen as per our choice. With the help oh LWC we can make small small parts of page or UI and reuse that some other UX page
Self teaching Admin to over 100 users!
What do you like best about the product?
I like how easy it is to make your Salesforce truly yours. I also like how you learn as you go. Most things are fixable when needed.But most of all that I learn something new every day!
What do you dislike about the product?
Classic verse lightning. I implemented under Classic and keep trying to move to lightning but then are so things that I can do much quick in Classic. However, I love Lightning and hope one day to be all lightning.
What problems is the product solving and how is that benefiting you?
The lack of historical data. But thats more for my higher ups who keep asking and not accepting the answer. The benefit is the quicker work time and the ability to personalize to make the every day work easy and quick.
You need this to stay relevant
What do you like best about the product?
Only way to track the myriad of people your sales/CS team are interacting with daily. Once reports are built to your satisfaction, gaining insights is incredibly easy and efficient. I do love that it integrates out with so many tools that we're using already so that we can rely on SFDC as a single source of truth.
What do you dislike about the product?
Sometimes it can look a little messy. More info isn't always better info if you can't consume it all. It would be great if there was more apparent self serve resources for creating reports etc for reps to be more self sufficient in getting the data they need from the platform.
What problems is the product solving and how is that benefiting you?
Driving sales, managing pipeline, improving customer relationships/satisfaction. With a b2b software used by thousands of people per territory, having a way to keep everyone straight is vital to our success. Not only keeping the individuals straight, keeping opportunities top of mind with the relevant stakeholders is much easier through a platform like Salesforce as well. We've effectively been able to grow our company 50% YOY for the past 10 years using Salesforce as our CRM. Does what we need!
Recommendations to others considering the product:
Do it. Recognize it's an investment - garbage in, garbage out. If you're willing to put the work into keeping the data accurate, etc, it will prove itself time and again.
Great entry point to SF
What do you like best about the product?
Great base product to begin your salesforce journey
What do you dislike about the product?
Honestly can't think of any as an entry point
What problems is the product solving and how is that benefiting you?
Digitising business processes
Recommendations to others considering the product:
If you have salesforce and spend a lot of time in emails....GET IT!
Best CRM for Sales guys
What do you like best about the product?
Salesforce not only allows you to track your Sales pipeline but also reminds you of your follow-ups at the right time. The one thing I like the best is the extensive reports you can pull out of Salesforce using different parameters that helps you evaluate your performance. Also it is highly customizable to your needs. Now with the SalesGPT, you have an assistant that will help you with follow-ups, writing emails, sending reports and even negotiations.
What do you dislike about the product?
Sometimes you have to fill-in too many fields of information.
What problems is the product solving and how is that benefiting you?
As a Salesperson it's important for me to track my activities, build my pipeline and analyse my performance. Salesforce is a perfect tool for a Salesperson.
Recommendations to others considering the product:
Salesforce is a wonderful CRM. If you're in Sales, I would say it's a must use. Very easy to understand, integrates with outlook and your other enterprise applications and you can customise the reports that you want to pull. I highly recommend Salesforce although the licence cost is high.
Completely Customisable
What do you like best about the product?
The one thing I love most about Salesforce is that you can customise it to suit your business needs.
What do you dislike about the product?
As an admin I dislike that some of the objects work differently to how you have previously learnt to do something.
What problems is the product solving and how is that benefiting you?
The main benefit I have noticed is saving time. This is due to being able to automate many of our manual processes.
The best CRM ever
What do you like best about the product?
This software is almost bug-free, well maintained, scalable, keeps evolving with the times. This is available in the cloud. You can access the data anywhere you go.
What do you dislike about the product?
I haven't found anything yet. I like everything about it.
What problems is the product solving and how is that benefiting you?
A view of the customer and our engagement and relationship with the customer and the resulting sales numbers according our performance.
Recommendations to others considering the product:
This is the best CRM I've ever used in all my 20 years of experience
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