Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Outstanding CRM
What do you like best about the product?
The best things I like about Salesforce Sales Cloud are its simplicity, accessibility, ease, usability, user-friendliness, customization, and catering to details. Whereas the other things I like about Salesforce Sales Cloud are its Dashboards, Reports, Integrations, Chatter, Calendar, Notes and its ability to send and track emails. Furthermore, it also helps sales account managers, and executives, in adding and converting leads into manageable accounts.
What do you dislike about the product?
As an experienced Inside Sales professional, at the beginning of my career I used other CRMs as well like Zoho and Hubspot. But for me, Salesforce Sales Cloud is the simplest and greatest of all.
What problems is the product solving and how is that benefiting you?
As an SDR, Salesforce Sales Cloud has made my life so simple, and easy. It also helps me in saving time and using that time and energy into other activities. By using it, in a very few clicks now I can track my calls being made, missed calls received, notes, tasks, accounts, opps and events being created. I can also jump from one report and dashboard to another.
Salesforce Sales Cloud has been an invaluable asset to our business and I would highly recommend it
What do you like best about the product?
I like best that Salesforce Sales Cloud is highly customizable, allowing us to tailor the platform to our specific needs. The automated features that help us track our sales pipeline have been incredibly useful and the integration with other applications such as our CRM has been invaluable. The customer support has also been great and very responsive to our needs.
What do you dislike about the product?
I don't have any major complaints about Salesforce Sales Cloud. The only thing I would like to see improved is the ability to further customize the platform. I find that I sometimes need to do more manual configuration than I would like in order to get the exact functionality we need.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving the problem of streamlining our sales process and helping us keep track of our sales pipeline. This has been incredibly beneficial as it has allowed us to stay organized, quickly identify opportunities, and ensure that all our sales activities are tracked efficiently and accurately.
Easy to use CRM, Excellent Navigation with Next Generation Technology (Lightning)
What do you like best about the product?
Salesforce is one of the best CRM platforms I've ever used in my professional career. I come from a background in SaaS, FinTech, and MarTech tools, and Salesforce and its integration have provided to be helpful through & through time and time again.
What do you dislike about the product?
I don't dislike the product, and I've found that when people do not like its functionality of it; it's mainly because they aren't used to that version of SalesForce or its integrations and need to learn the newer format or seek out guidance and help to understand the product better.
What problems is the product solving and how is that benefiting you?
It's beneficial for the organizational aspect of the company and how it impacts my daily flow, and it truly allows me to embrace my job to my best capabilities. Safe, secure and easy too use
Sales Cloud is an immensely customizable implementation.
What do you like best about the product?
Salesforce Sales Cloud is an essential part of our business operations. It is incredibly intuitive because it has so many customization options for our business. The one thing about this platform is that it is clear very quickly that while Salesforce is often lamented for its weight and complexity, it is also very much the leader for a reason.
What do you dislike about the product?
The one drawback of this platform is that it has no native backup solution because it can be complex to maintain private pages or dashboards. Salesforce makes changes on a quarterly cycle which can impact our business processes platform because it has limitations; it can be incredibly frustrating because it has an ideal solution for small companies.
What problems is the product solving and how is that benefiting you?
There is always support because we run into technical issues and training materials to aid our implementation and learning processes. Overall, it is excellent value for the money, especially when we can pay per license and significantly less than other products.
Making sales easy through Salesforce
What do you like best about the product?
Sales force provide good tools manage the sales process making it hassle free. It helps the team manager to get proper insights to understand the sales cycle and build good strategies to increase and improve the sales. It also helps to pull out data that woul be helpful to build and execute sales pipeline
What do you dislike about the product?
Adding any additional notes, the person has to put a highlight and then add the details. This at times makes the process tedious as it is an additional task to add notes every time.
What problems is the product solving and how is that benefiting you?
It is helpful in maintaining the data of customers there by improving the data sanity of the organisation. It helps us automate the processes by linking to telephony which reduces the effort of mannual data update. The integration of Salesforce with any other supporting softwares is very easy which makes it standout from the rest
Salesforce is a gamechanger
What do you like best about the product?
Where do I begin? Pipeline management: Knowing where you are with each prospect and opportunity in the sales process and who is in charge of next steps is huge. Plugins: We use Zoominfo and Salesloft, which makes creating a campaign and sending it into cadence an absolute breeze. Modular: Salesforce as a sandbox is pretty sweet, there is a lot of customization you can utilize to have only the stuff you need, nothing you don't.
What do you dislike about the product?
Well, it's not cheap. But when you factor the utility you get out of it, it's very worth it. Aside from the groan about having to pay for something awesome, I don't dislike anything.
What problems is the product solving and how is that benefiting you?
Pipeline management, prospecting, deal delineation, Opportunity tracking, forecasting (not great for that, but the reporting "helps") and robust note taking to keep all members of the team involved is super helpful.
Lead and Opportunity Management Platform
What do you like best about the product?
Salesforce Sales Cloud helps our Sales team manage the leads from different sources, such as Organic, Marketing, and Referrals and automatically shuffles the leads to the respective team member. All the Opportunities are tracked along with the custom stages, which helps differentiate the won and lost cases. Not only the leads but contact management helps keep track of multiple POCs from the lead and manages them according to the hierarchy. It tracks all the conversations, making it easy to hand them over to the next team after the sale is closed. It also scores the lead with the help of the activities/engagements happening on the lead. After all this, it comes with vivid analytics which can be customized as per our needs.
What do you dislike about the product?
Nothing I dislike about this platform. Every aspect is covered, and it's very much customizable with the help of an Engineering team.
What problems is the product solving and how is that benefiting you?
Earlier, we used Vtiger to store our leads, but as we grew, we had n number of other use cases, and Salesforce Sales Cloud was to the rescue. It took a long time to implement this project. Still, once implemented, it took over the Lead Management, Contact Management, Opportunity workflows, Billing, Order forms, etc., which were earlier managed through Excel or Manually.
Sales Game Changer
What do you like best about the product?
1. Salesforce has been termed as the no.1 CRM platform.
2. It's like a USB just plug and play; all one needs is a smart device and an active internet connection.
3. You can customize your CRM as per your requirement, which no other CRM currently offers.
4. Save time and money as no additional cost is involved for hardware installation.
5. Great navigation tabs to increase potential sales.
6. Manage the bills and quotes at the same time.
2. It's like a USB just plug and play; all one needs is a smart device and an active internet connection.
3. You can customize your CRM as per your requirement, which no other CRM currently offers.
4. Save time and money as no additional cost is involved for hardware installation.
5. Great navigation tabs to increase potential sales.
6. Manage the bills and quotes at the same time.
What do you dislike about the product?
If one does not consider the license cost during investment, returns will be 2x or 3x or much more.
What problems is the product solving and how is that benefiting you?
1. Saves space as no hardware installation is required.
2. Saves money as no specific software needs to be purchased.
3. Boosts sales as all the necessary information can be stored in contact.
4. Automation process decreases dependability.
5. Can access data from anywhere at any time.
2. Saves money as no specific software needs to be purchased.
3. Boosts sales as all the necessary information can be stored in contact.
4. Automation process decreases dependability.
5. Can access data from anywhere at any time.
Best CRM for sales force
What do you like best about the product?
Salesforce has helped me alot manage my work and my teams work. Its a platform where we can manage lead, set reminder, deadline, follow up schedule all. This does not now any loss of leads due to follow up reminder. Thumps up
What do you dislike about the product?
Nothing to dislike about sales force cloud customer relationship management. If you really want to grow and keep track of your leads. Do avail Salesforce CRM. Highly recommended
What problems is the product solving and how is that benefiting you?
Manually, it's tough to keep track and follow up all leads. In regards to next meeting, payment follow up. Meeting reminder. The Salesforce CRM solves all this issues like that..
Salesforce Sales Cloud is unstoppable
What do you like best about the product?
We have all the tools we need in one place. Sales Cloud gives our team the ability to walk through the sales process and have all the data at their fingertips while also making their work life easier through automations.
What do you dislike about the product?
It does have a bit of learning curve, and employees can be reluctant to adopt without ongoing training and support. Also just due to the nature of the beast, we can over build, and over complicate things easily of not careful.
What problems is the product solving and how is that benefiting you?
Sales Cloud gives our sales team reminders, alerts, up to date information and this is exactly what our team needed to continue campaign efforts. We now can have historical information and reminders to follow up. This has helped our team, especially new employees, get the training they need with guided steps and account information.
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