Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Salesforce Integration great for every need
What do you like best about the product?
Salesforce is very helpful when it comes to managing cases and families through the system. It also allows you to create graphs and sort data to what you are needing
What do you dislike about the product?
Some cases do not generate if not done properly. Also, the way we have our panels set up there is sometimes a delay with information populating .Also sometimes syncing can cause an issue
Pricing could be improved - My organization has about 300 or more employees and not all of us have access . I am sure this is related to how much access is for each person
Pricing could be improved - My organization has about 300 or more employees and not all of us have access . I am sure this is related to how much access is for each person
What problems is the product solving and how is that benefiting you?
Being able to keep record of contacts with customers as well as being able to submit tickets and responses to other colleagues within the organization about the account.
Salesforce is the most complete CRM solution
What do you like best about the product?
Salesforce offers the most comprehensive CRM package for organizations of all sizes. Once the knowledge has been acquired, managing the platform and customizing it to suit the individual needs of every organization. Modules exist for other functional units, such as Customer Success and Marketing, which make the end-to-end view of the customer possible. Onboarding administrators, and end users, the Trailhead learning platform provides a gamified, fun way to acquire knowledge for every role.
What do you dislike about the product?
The cost can be prohibitive for smaller organizations, and additional Modules can incur a significant price lift. Integration of some Modules feels more seamless than others. Probably a result of some past acquisitions.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud provides insight into the purchasing part of the customer journey. Coupled with Service Cloud, we can obtain a complete view into the pre-purchase, through the purchase, into the implementation phase.
Data management
What do you like best about the product?
Reminder,too much helpful and storing all details
When we call to the client that time setting remainder and marking opportunity and all it helps a lot ,
Thank you so much
When we call to the client that time setting remainder and marking opportunity and all it helps a lot ,
Thank you so much
What do you dislike about the product?
Nothing to say ,according to me everything is okay and as i am using it since one year ,so yet i did not find anything which is giving stree me
Nothing is there to say anything about this
Nothing is there to say anything about this
What problems is the product solving and how is that benefiting you?
To take follow up and to set the reminder that will be helpful and we will sales easily . and this is how it is going to helpful for me
Thank you so much for this
Thank you so much for this
Impeccable Tool
What do you like best about the product?
We use Salesforce in our organisation to track the achievements and have a overview of incentives scheme .There are n numbers of uses are there .Its very transparent and we can easily check the real time performances and we can easily achieve our goals .Salesforce plays a vital rol in terms of managing revenues and incentives .It motivates to achieve the expected target and fairness in the Evaluation. and we can also complete task as we are getting proper nptifications
What do you dislike about the product?
It slow downs sometimes .
Dasboard creates some severe problems sometimes
Dasboard creates some severe problems sometimes
What problems is the product solving and how is that benefiting you?
It helps to reduce the work load
it gives clear Visibility
It shows the proper data
it gives clear Visibility
It shows the proper data
FORCE OF SALESDORCE
What do you like best about the product?
The compatibility drives easy-to-reach leads polls and can give us details on every piece of information from past to present activities; it also helps in day-to-day tasks and makes lead management easier.
What do you dislike about the product?
The reminder setup could be more straightforward since it helps with the proper follow-ups
apart from this, they can make more convenience for the lead information data set
apart from this, they can make more convenience for the lead information data set
What problems is the product solving and how is that benefiting you?
The compatibility drives easy-to-reach leads polls and can give us details on every piece of information from past to present activities; it also helps in day-to-day tasks and makes lead management easier.
Extremely user-friendly and effortless
What do you like best about the product?
Salesforce Cloud keeps a tab on tracking activities and leads accounts in a concise manner that does not require opening multiple tabs to evaluate information while using the application
What do you dislike about the product?
I wish we don't get the HTML transcript while accidentally pressing the wrong key and that we also have better access to thoroughly monitor the date and time with proper comments on the page.
What problems is the product solving and how is that benefiting you?
Salesforce enables easy monitoring and tracking of activities on a lead account. Also, the notification for new tasks helps me keep track of my upcoming activities an hour prior. Moreover, access to the previous actions and comments also helps out.
good platform
What do you like best about the product?
Salesforce is so customizable that I can't think of situations where you couldn't configure the tool to do what you need. If Salesforce hasn't developed the capability itself, there is a marketplace where anyone else can develop and upload their solution for others to use as well. Also, due to Salesforce's success and size, almost every other app/software that you can think of has or is working on an integration with Salesforce
What do you dislike about the product?
Salesforce has been designed on the basis of "Clicks, not code". So anyone willing to learn the Salesforce user interface (which is quite good as far as management software platforms go) is able to become a Salesforce user or even a Salesforce administrator. You don't have to know coding language to work in the Salesforce environment.
What problems is the product solving and how is that benefiting you?
Customization
Security
Declarative configuration, coding experience not required for most administration
Provides flexibility for one to customize for any given business and/or sales process
Security
Declarative configuration, coding experience not required for most administration
Provides flexibility for one to customize for any given business and/or sales process
Sales is one of the bestest platforms i have worked for sincr now
What do you like best about the product?
Sales is one of the bestest platforms i have worked for ,since i am working more than 5 years i worked for different platforms and each had a different experience but since i started working on sales force i can easily trace the job or business made by me and my team.
We can easily fetch the cxa data and history from it.
And the best part is reminders.
Overall it is very satisfying and easy to access
We can easily fetch the cxa data and history from it.
And the best part is reminders.
Overall it is very satisfying and easy to access
What do you dislike about the product?
As of now, I found nothing to write a dislike about the sales force.
Everything is working smoothly with it.
If I have any in the future will give feedback on the same
Everything is working smoothly with it.
If I have any in the future will give feedback on the same
What problems is the product solving and how is that benefiting you?
The best part is it offers applications for all aspects of the business, like CRM, customer service, marketing and many more
The benefits include security mobility, Quality control, insights.
The benefits include security mobility, Quality control, insights.
Salesforce is actually very useful in working with the profiles of a person
What do you like best about the product?
The best thing about sales force is that we can track our daily activity and also we can work efficiently on which time we have the follow up to make sure we contact the right person at the right time
What do you dislike about the product?
Disliking about sales force is that we have to individually change the dates and open activities which has to be followed and if not followed on time. apart from that there is nothing personally that I don't like about this
What problems is the product solving and how is that benefiting you?
The main thing about sales force is that we can track our activies at the exact time we scheduled which also reminds us to make sure we are doing our work on the scheduled time
The best CRM you can get!
What do you like best about the product?
Salesforce Sales Cloud it's the best CRM you can get, it's the best for every sales team size and simple to understand, also it's the most known software on sales, so it's expected to be known by every sales person.
What do you dislike about the product?
Salesforce Sales Cloud it's a very big tool with a lot of features, and that can be confusing, it's the kind of tool that if you don't have a CRM manager you'll have some problems
What problems is the product solving and how is that benefiting you?
With Salesforce Sales Cloud we're tracking every opportunity in the company, also serves as the source of truth for our customers and prospects, it's our main database
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