Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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My review of Salesforce Sales Cloud
What do you like best about the product?
It have great automation tools. In today's scenario where most of the people doesn't have time to manage each and everything by own, sales cloud provides great automation tools such as Salesforce Flow, process builder, scheduler jobs etc to have great automation working on your org.
What do you dislike about the product?
It is feature rich but they should be configured first according to different requirements. Due to this you first have to learn and get hands on to fully utlize all the tools.
What problems is the product solving and how is that benefiting you?
Previously we have to analyse the massive sales data one by one in conventional tools like excel etc. That was very difficult and time consuming and also that didn't provide much graphical tools. But sales cloud have amazing visual experience with dashboard reports etc. that helps in the analysis in a way more productive way.
Sales cloud honest reviews
What do you like best about the product?
It help me to enhance productivity with its mobile features and tools. It provides me real time view of product sale and opportunities. It provides platform to track all leads at one place.
What do you dislike about the product?
The sales support is not up to the mark and client has to wait for a long time to get thirr query resolve. Please respond as soon as possible with a nearly perfect solution for one's problem. And please reduce some price of your service so low scale businesses also afford your services.
What problems is the product solving and how is that benefiting you?
It provide me all the required information at one place and ease of access. We can track all types of mails and analyze our sales at a very high efficiency and proficiency. It helps me a lot jn my development time.
Sales cloud is amazing for customer acquisition
What do you like best about the product?
Using sales salesforce cloud, It benefited my product to easily take necessary actions on my Leads and convert them into Opportunity. Also it was very helpful for my Employees to track on the data about my customers using Account and Contact objects. It provided scalability and growth of my business.
What do you dislike about the product?
It was something hard to learn about it initially when I started using it but once I grasp the basic knowledge using Salesforce learning Modules and trails it was quite easy to use and learn.
What problems is the product solving and how is that benefiting you?
It provided scalability and growth of my business. It is easy to use and learn. It fills the the gap between customer and business with its interface where everything is on a single platform.
Sales cloud is the future
What do you like best about the product?
Sales cloud enables clients to increase the sales part and that's what i love most because it generates more money for organization who buys shifts to sales cloud.
What do you dislike about the product?
Nothing much except it's a higher side of billing and too much tightly coupled with Salesforce ecosystem
What problems is the product solving and how is that benefiting you?
It solves the basic problem of integrating the core aspects of sales flow. Then it has got code less solutions like validation rules etc
Most Powerful CRM I have ever Seen
What do you like best about the product?
The use of Einstein Product enhancements and automation capabilities are major game changers in the CRM space.
What do you dislike about the product?
When you see the demo, you see all of the capabilities and power of the system. It is hard to choose which package to go with, because you want it all!
What problems is the product solving and how is that benefiting you?
It creates so many efficiencies for Sales and Sales Management professionals.
Automat your Business Processes !
What do you like best about the product?
Able to track our Sales Processes, and inject automations to streamline our process. Paths and Key fields are super helpful!
What do you dislike about the product?
The UI and ability to make more design customizations could use a lot of improvement.
What problems is the product solving and how is that benefiting you?
We're able to sell our many different event products while utilizing different sales processes to cater to each of our event products.
Single source, accurate view of your sales activities
What do you like best about the product?
I love that it is all in one place. You are able to see your deals, the progress on them, activities that you and your team are performing to achieve the sale and included are excellent insights from Einstein and reports.
What do you dislike about the product?
In most Sales Cloud instances, the people who are able to build the reports are those who are busy doing other things so it is occasionally a bottle neck to get reporting the first time - once designed, the reports are great!
What problems is the product solving and how is that benefiting you?
The biggest thing that I use Sale Cloud for as a user is all of the reporting capabilities. They show me my activity, what is working and what I need to change. I also love meeting scheduling and email tracking in a single place.
Feedback for using sales cloud
What do you like best about the product?
Sales cloud is one of the major products of salesforce. It has worked magically for me as the product as helped me to handle the sales data of the organisation very well. It has empowered me to boost the trading of the sevices provided by the company. Not only that it can be used to handle the clients needs and requirements efficiently and get new customers on board
What do you dislike about the product?
There is nothing much to dislike the product. Although sometimes the application buffers a lot so optimization at the backend and smoothness is something which can be worked upon.
Also a proper documentation or video tutorial should be developed so that a new user can become familiar with the platform.
Some improvement in field of user interface is also required
Also a proper documentation or video tutorial should be developed so that a new user can become familiar with the platform.
Some improvement in field of user interface is also required
What problems is the product solving and how is that benefiting you?
Sales cloud has helped a lot in handling the sales and services department a lot.
It has helped to divert alot of manpower to othet departments.
Sales cloud has facilitated to develop separate marketing strategy for separate products.
Even this has helped to solve customer requirements very well.
Rating of the product and customer satisfaction has shot up significantly.
It has helped to divert alot of manpower to othet departments.
Sales cloud has facilitated to develop separate marketing strategy for separate products.
Even this has helped to solve customer requirements very well.
Rating of the product and customer satisfaction has shot up significantly.
Sales cloud user review
What do you like best about the product?
It help me to increase product lead with its mobile features and also it's AI generated tools. It gives me my real time view of my team and the product sales and details of my opportunities.
What do you dislike about the product?
The price of tools is quite costly and the tools require the expertise to use and requires training and also has slow support which will delay the customer to provide solution for their queries
What problems is the product solving and how is that benefiting you?
It help to reduce the timing of customer and product queries and also provide one platform for all solution and all lead generation and all product details at the same platform.
It benefit us as to increase my product sales and lead opportunities
It benefit us as to increase my product sales and lead opportunities
Increases communication between our sales team
What do you like best about the product?
Our company, Poplar Homes, benefits from the powerful analytics and reporting features offered by Salesforce Sales Cloud. Our sales teams are able to make well-informed decisions that are suited to their unique needs thanks to detailed insights into sales performance, pipeline health, and revenue forecasts. This gives them the ability to use data-driven insights that are specific to our company to find areas for improvement, better sales techniques, and lead to success.
What do you dislike about the product?
Without technical know-how or support from Salesforce consultants or developers, some of our agents have discovered that making major adjustments or modifications in Salesforce Sales Cloud to match their unique company needs can be difficult. In order to ensure a seamless and successful execution of your unique requirements, it is crucial to take into account the technical resources and talents of our team while planning adaptations.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud gives our company powerful lead management tools, which addresses the issue of ineffective lead management. Our sales teams can efficiently gather, qualify, and track prospects with the help of Sales Cloud, allowing them to focus on high-potential leads and organize their priorities. This tailored strategy boosts sales productivity, improves conversion rates, and eventually promotes revenue development.
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