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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Prashant M.

Great experience of using Salesforce cloud services

  • June 05, 2023
  • Review provided by G2

What do you like best about the product?
The best user interface and easy to use such a high level cloud service. Salesforce cloud is helpful for deploy product and service to increase sales and quality of your product
What do you dislike about the product?
A bit harder to find out the installation and setup process. Official document should be more elloborated or Salesforce team cam provide more handful video tutorials about basic architecture.
What problems is the product solving and how is that benefiting you?
I am working on a website which have large user data to handle daily basis, Salesforce cloud help me to organise and analysis data more efficiently. It improve our website quality and sales.


    Lakshay T.

Accelerate your business with salesforce service cloud

  • June 04, 2023
  • Review provided by G2

What do you like best about the product?
It provides me a single platform for variety of business problems like event handling, sales analysis, customer analysis and much more. Here I can combine data from different salesforce services. I can integrate salesforce service cloud with different services like magento, treasure data, etc
What do you dislike about the product?
The cost of salesforce package is too much expensive for an individual or for small organizations. please introduce some low cost packages so any individual or any small organization can also use salesforce service cloud services. even you can provide some basic functionality services.
What problems is the product solving and how is that benefiting you?
The salesforce crm provides me the combine data from different salesforce platforms. I use this data in different scenerio. I can track the status of any email by email tracking and also automate email sending functionality.


    John A.

Lots of features and helps me be organized

  • June 03, 2023
  • Review provided by G2

What do you like best about the product?
What I like most is that I can send bulk customized emails to all my contacts at once and create customized email templates.
What do you dislike about the product?
Nothing that I can think of since it does what I need it to do for my particular projects.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps me stay organized as well as tracks all of my opportunities in my pipeline.


    Poonam D.

Sales cloud valuable for businesses

  • June 03, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud provides most of the basic features which require the basic features to implement a business solution. I have used it to implement order mgmt, contract mgmt and sales of automobile warrenty. And most of time solutioning does not require further licenses.
What do you dislike about the product?
There are some features which should be provided as default with sales cloud like cpq and pdf generation and record types on quote line items. These are the 2 basic features which can be included.
What problems is the product solving and how is that benefiting you?
It provides out of box features like opportunities, products, quotes and also to customize triggers, apex and lwc


    Riya S.

nothing is better then Salesforce

  • June 02, 2023
  • Review provided by G2

What do you like best about the product?
Here is no one who is better then salesforce I can't see any other better platform who can beat salesforce's services this is best nothing is better then this .
What do you dislike about the product?
I don't have anything to say in terms of dislike I can't see anything to dislike salesforce because it has all the things which is required to maintain any business or any sales or data
What problems is the product solving and how is that benefiting you?
Easy to maintain data also we can set clients priorities and it's useful for time management also we can schedule meetings we can analyse sales perform these are the main benefits.


    Jim M.

The most complete and flexible tool for managing your sales team, activity and pipeline

  • June 02, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud includes an extensive feature set for tracking accounts and contact, interactions, sales process, opportunity stages and status, and detailed reporting of each. It is highly customizable to match your business processes, workflows and terminology. The training tools provided via Trailhead make educating our team a breeze and trackable. And the "out-of-the-box" configuration works well for simple implementations.
What do you dislike about the product?
The feature set is so configurable and customizable that it can be a bit overwhelming. Utilizing certified Salesforce admins, either internally or via a Salesforce partner, is a must if you want to do any significant customization. This isn't really a negative, but a reality of getting the most from your investment in the platform.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud provides us with the tools, reporting and dashboards to monitor and manage our sales team and sales process. The level of detail about each interaction and at each stage in the sales pipeline is visible and easy to track.


    PRAVIN K.

Sales Cloud For Managing Direct & Indirect Sales

  • June 02, 2023
  • Review provided by G2

What do you like best about the product?
This meet most of our business requirements.
What do you dislike about the product?
Some of the basic features also require customization.
What problems is the product solving and how is that benefiting you?
Its help to track the Direct & Indirect Sales for our client.


    Priscila M.

I honestly love the app

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
I like that there is a lot of things that can be done from within the app, contact people, send special requests, cases, and review a client. We have the whole organization in it.
What do you dislike about the product?
I dislike the complexity of it, as there are a lot of things to do and nearly no glossaries .
What problems is the product solving and how is that benefiting you?
We can assign tasks to partners around the globe in a simple way, and communicate via email with important attachments, that are also saved in the system


    Shweta P.

I am working as a salesforce developer having an experience of 2 years

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
Opportunity management, reports and dashboards, account and contact management
What do you dislike about the product?
Sometimes its performance becomes slow. It needs improvement in case of large data.
What problems is the product solving and how is that benefiting you?
I have used sales analytics in one of our projects to gain visibility into sales activities in a better way


    Information Technology and Services

Salesforce Sales Cloud for Sales Productivity

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud provides a flexible cloud application that can be modified to meet users' business needs. The interface and navigation are user-friendly, which helps when training sales reps to use the app.
What do you dislike about the product?
I am still satisfied with this cloud application.
What problems is the product solving and how is that benefiting you?
It provides a platform where users can access the data they need in one place. It helps in lead generation, marketing efforts and provides a pipeline to accelerate the business process and customer service.