Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
It SW architect manager
What do you like best about the product?
Easy to use for all the users, can integrate for all areas
What do you dislike about the product?
Sometimes it is confusing to use, expensive
What problems is the product solving and how is that benefiting you?
Integraring the sales
Process with the processes
Process with the processes
Effortlessly Streamlines Our Quote-to-Cash Process
What do you like best about the product?
I appreciate how Salesforce Sales Cloud streamlines our quote to cash process, making it easy to convert leads and create opportunities. It benefits our sales team, enhancing efficiency in creating opportunities and quotes swiftly.
What do you dislike about the product?
Sometime the new user find it’s difficult
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to solve our code-to-cash process, benefiting our sales team by creating opportunities and quotes, making it easy to convert leads and create opportunities.
Director - Sales, Service, and Financial Applications
What do you like best about the product?
Feature rich and ease of use. Appreciate that opportunity management, account planning, and other features are readily available.
What do you dislike about the product?
The downside is on our end. Custom solutions for leads and quoting prevent us from fully leveraging it.
What problems is the product solving and how is that benefiting you?
Opportunity management
Great for Tracking Projects, but Pricey for Small Businesses
What do you like best about the product?
It’s beneficial that we can keep track of activity logs and project informatio
What do you dislike about the product?
Sales Cloud can be expensive, especially for small businesses
What problems is the product solving and how is that benefiting you?
The issue hasn’t been resolved yet.
Great Sales Console in Lightning, But Some Downsides
What do you like best about the product?
Sales console for lightning it helps with so many things!
What do you dislike about the product?
Having to use classic to get certain features
What problems is the product solving and how is that benefiting you?
Allowing my end users to use our system and complete claims quicker
Boosted Productivity with Easy Setup and Integration
What do you like best about the product?
I appreciate Salesforce Sales Cloud for its ability to centralize customer information from various touchpoints, significantly increasing productivity. The platform's ease of setup made it accessible from the start. I value the real-time dashboards and reports that facilitate informed, data-driven decisions. It also enhances team collaboration by providing a clear view of data. Additionally, it reduces manual work, making operations more efficient.
What do you dislike about the product?
I find the overall user experience challenging, particularly as a beginner. Additionally, enhancing the positive customer experience is an area that I believe can be improved.
What problems is the product solving and how is that benefiting you?
Salesforce centralizes customer information from various touchpoints, increasing productivity and enhancing team collaboration by reducing manual work. Real-time dashboards and reports enable informed, data-driven decisions.
Great Data Customization, But Needs Better Lookup Field Rollups
What do you like best about the product?
The relationship of the data and customization
What do you dislike about the product?
Lack of standard rollups for lookup fields
What problems is the product solving and how is that benefiting you?
Nonprofit fundraising and program management
Streamlined Sales Management with Ease of Use
What do you like best about the product?
I find Salesforce Sales Cloud incredibly useful for sales management, especially for my team as it significantly reduces repetitive data entry work. The active capture and forecasting features are particularly beneficial. Its ease of use makes day-to-day operations smoother. Additionally, integrating with Microsoft 365 has been seamless, enhancing our overall workflow.
What do you dislike about the product?
I don't like the limited out-of-the-box offerings in terms of reports and dashboards.
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud reduces repetitive data entry for my sales team, providing ease of use with valuable features like active capture and forecasting.
Great Opportunity Logging, But room for speed and integration improvement
What do you like best about the product?
Opportunity logging capabilities - a lot of functionality and ease of use
What do you dislike about the product?
Cpq integration can tend to be slow and impacts Rep adoption
What problems is the product solving and how is that benefiting you?
Visibility to pipeline and tracking of sales numbers, cohesion for quoting among teams
Highly Satisfied with Salesforce Sales Cloud for Sales and Data Management
What do you like best about the product?
I appreciate the simplicity and ease of use through clicks, making the Salesforce experience enjoyable. The sales data efficiency and quality of work are commendable, enhancing our sales calls and team management. The lead conversion feature is particularly beneficial. Account management, contact management, and the opportunity management workflow are features that I find incredibly useful. Sales Cloud has significantly benefited us by capturing workflows, data, and insights, allowing for better team management and faster onboarding due to prior familiarity within our team.
What do you dislike about the product?
Nothing so far
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to enable sales calls, manage sales data, and improve efficiency. It simplifies lead conversion, account management, and team management, solving difficult sales data issues and facilitating workflow and insights capture.
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