Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to use interface and 360 degrees view of data
What do you like best about the product?
Great way to keep track of the pipeline and close deals effectively based on data
What do you dislike about the product?
It's needs some customization for the right fit solution. However, declarative tools make it easier
What problems is the product solving and how is that benefiting you?
Activities tracking
Salesforce rules
What do you like best about the product?
Makes my life in Sales Ops so much better, it's flexibility makes so many possibilities real.
What do you dislike about the product?
It can be too complex at times. This makes timing a challenge.
What problems is the product solving and how is that benefiting you?
Streamline process and manage our data in a structured way.
Sales Cloud Awesomeness
What do you like best about the product?
The flexibility of the system to do just about sleeping you could envision and solve for in a single platform. The endless apps that are easy to install. The self management without needing consulting or external services to manage, maintain and build on top of.
What do you dislike about the product?
Quite literally nothing. Best in class, industry standard for a reason. If I had to pick one thing it would be price of addon modules like CPQ, Territory Planning and Revenue Intelligence
What problems is the product solving and how is that benefiting you?
Account management, sales performance, lead management, quote to cash, contact management, etc. All of this in a single system provides data government and single source of truth
Excellent tool for CRM+ and Sales
What do you like best about the product?
The ease of use in both configuration and the end user experience is unmatched.
What do you dislike about the product?
The cost is an obvious factor but when you look at the overall benefits it pays off in the end.
What problems is the product solving and how is that benefiting you?
We are using Salesforce Sales Cloud to manage a major merger within our organization as well as generate new business from existing clients. This has allowed our performance to increase.
Sales Cloud has changed our Business
What do you like best about the product?
Before Sales Cloud it was like the Wild West. Every Rep was doing what they wanted, when they wanted and however they wanted. Once Sales Cloud was adopted we were able to put in scalable processes and the guard rails necessary to get real consistent results.
What do you dislike about the product?
I don't think there are many things about Sales cloud that I don't like but we did struggle with adoption. When users struggle with the UI or process it does take a little bit for adoption to really take hold.
What problems is the product solving and how is that benefiting you?
Solid repeatable Sales Processes. All reps doing the same thing every time helps us to make our reps more productive, this making our company more profitable. It's a win-win
Salescloud helps us keep track of our customers
What do you like best about the product?
Salescloud had been the best investment we've made to keep track of our accounts and customers!
What do you dislike about the product?
Lots of ways to do similar things. Can get very confusing
What problems is the product solving and how is that benefiting you?
Keeping better records of our sales processes and ROI's
Fantastic platform!
What do you like best about the product?
Sales Cloud streamlines the entire sales process. Configured even close to properly, you can guide the sales team through their processes with a ton of automation and ability to only show what needs to be shown for those profiles.
What do you dislike about the product?
Some of the features take some getting used to and require quite a bit of training, so a sizable admin team is required depending on size of company.
What problems is the product solving and how is that benefiting you?
The sales team doesn't need to wade through a bunch of technical jargon or deal with spreadsheets to do their job. This is solved with Sales Cloud.
Long time Salesforce user
What do you like best about the product?
Ease of use and customization. User experience and user knowledge.
What do you dislike about the product?
Nothing really. I have no dislikes. No issues.
What problems is the product solving and how is that benefiting you?
Sales, customer success management , support.
World Class!
What do you like best about the product?
A world class, unquie dream builder which has provide our users the next evolution in sales and engagement.
What do you dislike about the product?
Downsides are merely opportunities for us to refocus and reimagine how we can better serve our customers.
What problems is the product solving and how is that benefiting you?
Main problems in the past have been truly providing a engaged experience for our users. Sales Cloud allows us to move at a great rate of speed and evolve to our custom.
Magic Sales
What do you like best about the product?
The Salesforce sales cloud contains all the necessary features to make successful sales, very intuitive for the user
What do you dislike about the product?
I think the sales cloud is very good as it is, what I would like it to include are more explanatory messages when a problem occurs
What problems is the product solving and how is that benefiting you?
Sales organization
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