Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sales Cloud makes my Sales team more efficient
What do you like best about the product?
It's very clear to see exactly what deals need to be worked and which deals are in the pipeline!
What do you dislike about the product?
I wish that there were more prebuilt reports and analytics. My team loves pipeline forecasting and I'd love to see more like that.
What problems is the product solving and how is that benefiting you?
Sales cloud allows us to keep our pipeline clean and accurate! It's so easy to keep opportunities up to date that there's no reason not to keep them up to date.
Sales force has revolutionized the way we engaged with customers
What do you like best about the product?
It helps me to have a holistic view of my CRM data
What do you dislike about the product?
Nothing much! Though I feel like it can be overwhelming for a basic user
What problems is the product solving and how is that benefiting you?
Customer retention
Salesforce Sales Cloud
What do you like best about the product?
Sales Cloud customization allows us to do almost anything we want
What do you dislike about the product?
The constant changes in functionality make us revisit our solutions for tech debt.
What problems is the product solving and how is that benefiting you?
We can manage many aspects of the business process in sales cloud
A platform for success
What do you like best about the product?
I like that I can extend sales cloud platform from low code to code and have forecasting abilities directly within
What do you dislike about the product?
There's a lot of legacy debt over the past 23 years. But PMs are looking to burn this down
What problems is the product solving and how is that benefiting you?
It's managing our front end funnel and quote to cash side. Ultimately enabling our automated customer journey
Sales Cloud for Veterans and Newbies Alike!
What do you like best about the product?
Sales cloud is a super simple platform to set up. It comes with so many helpful tools out of the box and you have access to the App Store with provides a variety of tools to fit a variety of business needs.
What do you dislike about the product?
Over the years that I have used sales cloud there have been a lot of innovations that make the tool easier to use. A potential negative is that sometimes really helpful ideas presented by admins and developers can be overlooked for more flashy but sometimes less impactful changes.
What problems is the product solving and how is that benefiting you?
Sales cloud is helping with data visibility and analytics, coaching and territory management. We are currently venturing into campaign and lead management and we have had a lot of success with that.
Track your deals the right way
What do you like best about the product?
Deal collaboration, ability to forecast and to onspect pipeline properly and on spot, boosting ux and performance.
What do you dislike about the product?
Nothing explicitly but constantly waiting for new updates and roadmap.
What problems is the product solving and how is that benefiting you?
Customer track of ongoing deals, priorization and collaboration within deals. Great response when it comes to who needs what and what needs to be done.
WE LOVE SALESFORCE!
What do you like best about the product?
All of our data in one centralized location, makes our data model streamlined and efficient!
What do you dislike about the product?
Seasonal releases that miss fixing highly upvoted topics that would be extremely helpful for our business!
What problems is the product solving and how is that benefiting you?
Patient and opportunity pipeline to increase revenue!
Streamlines Our Sales Processes
What do you like best about the product?
Using Sales Cloud has streamlined our entire sales process from prospecting to guided selling.
What do you dislike about the product?
Users don't always find the out of the box UI intuitive but this can be helped through configuration, screen flows and leveraging other features.
What problems is the product solving and how is that benefiting you?
Traditional CRM use cases - Our team previously had no CRM in place and was attempting to manage pipeline with Excel
New user of sales cloud
What do you like best about the product?
Sales Cloud offers optimized integration in our platform that's easy to implement and understand.
What do you dislike about the product?
Some of the steps in implementation were difficult to understand.
What problems is the product solving and how is that benefiting you?
Lead scoring and predictive analytics.
Sales Cloud is one of the strongest products from Salesforce.
What do you like best about the product?
Pipeline inspection is really great. Also the Salesforce Inbox with GPT is a game changer.
What do you dislike about the product?
Some UX needs too many clicks. Our users always complain about this
What problems is the product solving and how is that benefiting you?
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